Rating
4.7
962 reviews
Starting price
$59
Per User
Categories
14
Founded
2010
Employees
320
TherapyNotes is a comprehensive EHR and practice management software designed for behavioral health professionals. It integrates functions like scheduling, documentation, insurance claims, payments, and client engagement through a secure portal. The intuitive interface and customizable templates facilitate detailed, person-centered notes and treatment plans, enhancing efficiency and documentation quality.
Ad spend / mo
$261K
1,140 paid keywords
Paid visits / mo
57,591
Organic keywords
9,832
Organic visits / mo
125,814
Authority
53
1,871 ref domains
Creatives run
100
as THERAPYNOTES LLC THERAPYNOTES LLC
Active now
100
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
The shared messaging across Medical Billing & Practice Management Software advertisers - the validated angles to copy. See the niche →
(962 reviews)
Very satisfied with Therapy Notes. I had to use another company for a short while and TN far outweighed them.
Pros: The customer service is consistently excellent. Also, it is a great value for the money. I recently began using the AI feature for note writing as it saves me a lot of time and works very well. It is now a joy to write notes!
Cons: I used the video capacity for multiple locations but have discontinued it. Also, sometimes the connectivity is not working, but that has been a minor issue.
Irina R. · Psychologist · Mental Health Care · May 15, 2026
Pros: I work with healthcare clients and one of my clients is integrated with TherapyNotes. Managing intake forms is very easy and integraes well with our native CRM.
Cons: No mobile app, limited customization, limited native platform reporting capabilities, best for small to mid-sized practices
Anonymous User · Digital Marketer · Marketing and Advertising · May 7, 2026
My overall experience so far is fascinating and I have recommended it to other professionals who are looking for an easy, reliable and dynamic platform for their work.
| Category | Page | Rank | Placement |
|---|---|---|---|
| e-Prescribing | 1 | 3 | - |
| Psychiatry Electronic Medical Records | 1 | 3 |
Domain confidence 100%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| acuity | $3.54 | 1 | 7.0% | www.therapynotes.com/ |
| carelogic | $7.16 | 1 | 5.2% | www.therapynotes.com/features/notes/ |
| advancedmd | $8.45 | 1 | 5.0% | www.therapynotes.com/ |
| jane app | $14.77 | 1 | 3.9% | www.therapynotes.com/ |
| therapy notes | $3.49 | 1 | 3.8% | www.therapynotes.com/ |
| advanced md | $8.45 | 1 | 2.7% | www.therapynotes.com/ |
| prompt emr | $6.70 | 1 | 1.8% | www.therapynotes.com/ |
| theranest | $4.26 | 1 | 1.7% | www.therapynotes.com/ |
| therapynotes | $3.49 | 1 | 1.7% | www.therapynotes.com/ |
| medical electronic record systems | $6.05 | 1 | 1.3% | www.therapynotes.com/ |
| ai note taker | $3.79 | 1 | 1.2% | www.therapynotes.com/features/notes/ |
| advance md | $8.45 | 1 | 1.2% | www.therapynotes.com/ |
| medical billing software for small business | $35.32 | 1 | 1.2% | www.therapynotes.com/ |
| sunwave emr | $5.46 | 1 | 1.2% | www.therapynotes.com/ |
| practice better | $2.87 | 1 | 1.1% | www.therapynotes.com/ |
Behavioral Health EHR/EMR | TherapyNotes
You deserve a great counseling treatment plan template. Try ours 30 days free. Plus, enjoy better...
https://www.therapynotes.com
Behavioral Health EHR/EMR | TherapyNotes
You deserve a great counseling treatment plan template. Try ours 30 days free.
https://www.therapynotes.com
Behavioral Health EHR/EMR | TherapyNotes
You deserve a great counseling treatment plan template. Try ours 30 days free. Plus, enjoy better notes, billing, scheduling, technical support, and to-do lists.
https://www.therapynotes.com
Practice Management Software - Get TherapyNotes™ 30 Days Free
Get the most trusted behavioral health practice management and EHR software.
https://www.therapynotes.com
Best EHR for Behavioral Health - Try TherapyNotes™ 30 Days Free
You deserve the best EHR for behavioral health. Try ours for 30 days free.
https://www.therapynotes.com
Pros: Its very easy to navigate with prompt guidance and guidelines. It has all the necessary interfaces..
Cons: Actually, Therapynotes is very easy and reliable. I have used it for 7months and I can't complain about anything.
Damian A. · Wellness and outpatient Therapy · Health, Wellness and Fitness · April 23, 2026
TherapyNotes was a solid software option for EHR, notetaking, appointments, and all of the other basic functions needed to run a practice.
Pros: TherapyNotes provides a quality platform on which to complete patient notes while maintaining HIPAA compliance. It is easy to use and its features feel tailored to a clinician's daily needs, allowing clinicians to spend more time on client support. It has decent value for the money, depending on your practice model and clinic's needs.
Cons: TherapyNotes didn't end up being the option for me as a provider in solo private practice, as I was able to identify other options which made more sense financially while keeping with reliable HIPAA compliance. That being said, TherapyNotes is a well known platform and very well may be the option for you, depending on your clinic's needs. It wasn't a bad software - just not the one that met my usecase.
Shea G. · Counselor · Health, Wellness and Fitness · April 20, 2026
Love using it on a daily basis. Since we've had it, we have not had any issues or problems and are very happy.
Pros: Ease of use and absolutely NO issues using the software! Anytime I've needed customer service support I've been able to contact them.
Cons: It makes me login Everytime I need to use the software and I haven't been able to figure out how to bypass that.
Michelle S. · Owner · Hospital & Health Care · April 19, 2026
Pros: I loved how user-friendly this program is. Especially when you're very busy and don't have a ton of time for documentation. It really is a time-saver and super efficient!
Cons: No complaints. One time I had a bug issue and customer service assisted me immediately and it was resolved within minutes!
Samantha L. · Office Manager · Hospital & Health Care · April 10, 2026
We have had a great overall experience with therapy notes and would highly recommend it to any practice!
Pros: Therapy Notes is a great all around EHR/EMR/RCM software. It is focused on mental health/therapy and does a great job for the clinician being an easy to use and navigable site. The RCM piece of it is simple and does the job.
Cons: It would be nice to be able to have more information on claim rejections and how to resolve the issue within the software.
Kristin H. · owner · Medical Practice · April 9, 2026
Pros: Easy to learn/use. Excellent customer service. Does everything I need for my small therapy private practice.
Cons: So far I haven't had any significant issues
Brittany B. · Marriage and Family Therapist · Mental Health Care · April 6, 2026
Wonderful! It has never given us any trouble and our team as a whole loves it! I have worked with Therapy Notes for 4 years now and it has always been consistent and easy to navigate!
Pros: Therapy Notes is so easy to use & user friendly! We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes.
Cons: Nothing. No complaints at all. The Therapy Notes platform is setup wonderfully. You can leave notes in a patient's chart, in their appointment alert box etc. There are also note sections for billing and patient info.
Heather M. · Online Platform Coordinator · Mental Health Care · March 31, 2026
Overall it’s been great using therapynotes. I docked one star just due to the frequency of glitches. It does seem to come and go in waves.
Pros: It is a simple EHR that is easy to navigate and keep notes organized. I like the newer feature of having assessments in the program to use with clients.
Cons: The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients.
Jessica M. · Licensed Professional Counselor · Mental Health Care · March 26, 2026
Absolutely fabulous and will be a customer forever! I appreciate all of their hard work and dedication to amazing customer service and to produce a top notch product.
Pros: I can't say enough how wonderful Therapy Notes is and the amazing workers who make Therapy Notes so effective and user friendly. This company is privately and as far as I know has no plans to become public which I really appreciate and find important. Additionally, they have pledged to not use user data to train AI models. During the Change Healthcare cyber attack Therapy Notes was absolutely fantastic and within a month were already pivoting to a new clearninghouse. Every step of the way they communicated to their users exactly what was happening and what the plans were.
Cons: Nothing! I have truly never had a bad experience with Therapy Notes. They are responsive, helpful and kind.
JEn K. · Psychotherapist and President · Hospital & Health Care · March 20, 2026
$8d
Pros: It helps me keep my client panel organized by bringing documentation, scheduling, and client information into one system, making day-to-day practice management more manageable and efficient.
Cons: Billing has been unreliable. Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement. The issue was not identified in time, and I was required to manually reconstruct and fax claims. Reimbursement efforts have involved prolonged follow-up despite paying for this service.
Michelle G. · Therapist · Mental Health Care · March 20, 2026
Always good. The note templates are easy to follow and can be easily customized. The best part of TN is the support service.
Pros: TherapyNotes support continues to be great! I have utilized TN for several years and will continue because pf the support.
Cons: I cannot think of anything I "like least." I would not mind a break in price; however, it is reasonable compared to others I have checked out.
John E. · Sole Proprietor · Mental Health Care · February 23, 2026
Fantastic experience. Everyone I interfaced with was so committed to my success, they all went above and beyond the call of duty to onboard me and make sure all my questions were answered.
Pros: Their customer support is outstanding. [sensitive content hidden] was so patient with me and addressed each question I had. Also, I learned that they can handle my Medicare billing which I had no idea about. Also, their follow through was fantastic!
Cons: Nothing really. The platform is intuitive and smart and has all the bells and whistles you could want.
Ali R. · LMFT · Mental Health Care · February 12, 2026
Overall, I had a decent working experience with this program. It was not the worst nor was it the best
Pros: This program provided a convenient way to write my notes. it was easy to use and easy to track patients
Cons: I had difficult times using the program. It was not all that intuitive for me, and it took a bit getting used to
David M. · Owner · Health, Wellness and Fitness · January 3, 2026
Pros: They fixed minor bugs. I still like that I don’t need multiple software to schedule, have payments etc
Cons: Nothing. I like it overall it’s a good software easy to use. Maybe the pricing could be cheaper or better
Jennifer B. · Counselor · Individual & Family Services · January 2, 2026
It was not great, but it was a good experience. It worked for what was needed in the group practice, but I switched to a different option when I branched into my own private practice.
Pros: The ease of scheduling clients and being able to go from one note to the other with the click of a button was very helpful.
Cons: It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.
Kristin L. · Therapist · Mental Health Care · December 31, 2025
It is an overall great app and I'm glad to use it. The functionality is great and it makes going to therapy easy as for taking notes.
Pros: Very easy to keep track of therapy. The UI function was awesome overall. It has stepped up my therapy game.
Cons: I did not really dislike anything that much. I felt it could benefit from AI perhaps but that's it I guess.
Anonymous User · CEO · Leisure, Travel & Tourism · December 12, 2025
Therapy Notes makes it easy to use, and I get my notes done quickly and accurately. I love the support whenever I have an issue,e big or small.
Pros: The service is fabulous. I have been working with therapy notes for the past 4 years and have found it to be the best platform to use.
Cons: Sometimes issues with Telehealth cause interruptions. However, they are quick to fix problems that arise and to explain the causes.
Brenda B. · LPCC, ATR, LSAA · Mental Health Care · December 3, 2025
Excellent for the past 10 years, used within an agency and then in my own private practice! Supports me in all my practice management needs!
Pros: Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!
Cons: Nothing to dislike! Excellent for the past 10 years, used within an agency and then in my own private practice! Supports me in all my practice management needs!
Colleen M. · Owner Provider · Mental Health Care · November 30, 2025
It's fair, it is a lot better than some systems I have used in the past. They explain pretty well each service that's offered.
Pros: Easy to understand, learning and operating the schedule is simple. Having access to the billing part really helped.
Cons: All of the updates that makes it freeze. It doesn't allow you to add a new intake appointment for EAP services.
Mika L. · Biller · Mental Health Care · November 25, 2025
My overall experience has been outstanding. I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly. The software is reliable, the features keep improving, and the customer support is unmatched. I plan to stay with TherapyNotes long-term because they continue to earn my trust with every update and every interaction.
Pros: TherapyNotes delivers strong value. The price is fair for the amount of functionality, reliability, and support included. Top-tier. Their support team is responsive, knowledgeable, and genuinely cares about helping users. Very intuitive. Everything is laid out logically and easy to navigate, even for new staff. Well-rounded and constantly improving. They consistently add updates that make a real difference in daily workflow. The client portal is straightforward and easy for clients to use, with very few issues on their end.
Cons: Technical issues are extremely minimal, especially considering how many different features it has. Any issues I’ve encountered over the years were fixed quickly or added to the queue to be reviewed. Occasionally I wish some updates rolled out even faster, but the quality and thoroughness of their changes make the wait worth it.
Ashley W. · Owner · Mental Health Care · November 21, 2025
I use it for booking appointments and keeping track of records. It is a great software I enjoy using.
Pros: It has good customer support and allows easy management of notes and is easy to keep track of appointments.
Cons: I do not dislike anything at this time I find the software easy to use and the people to be very friendly.
Katrina P. · IT Analyst · Information Technology and Services · November 18, 2025
Pros: I want to recognize [sensitive content hidden], a Customer Success Representative, for going above and beyond to fix what I thought was an unfixable problem. I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer. [sensitive content hidden] took extra time away from her already busy desk to troubleshoot with me and offer solutions. Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call. Her customer service alone is reason enough for me to continue my TherapyNotes subscription. She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service. Thanks!
Cons: Increasing monthly price every year. Therapists that renew annually should be offered a financial incentive to renew their subscription.
Melissa B. · Speech-Language Pathologist · Medical Practice · November 7, 2025
TherapyNotes has amazing customer service! They are always friendly and very quick to answer emails or questions over the phone. I have been using TherapyNotes for a couple of years (under supervision and now on my own). Transitioning to my own practice and billing was made much easier with TherapyNotes. Highly recommend!!
Pros: TherapyNotes has amazing customer service! I very much appreciate being able to call any time of day, including on the weekend.
Cons: No cons - they are very open to customer feedback. They also have a community group on Facebook to help answer questions/provide feedback.
Heather R. · Therapist · Mental Health Care · November 3, 2025
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| Therapy | 1 | 4 | Shortlist |
| Therapy Notes | 1 | 4 | - |
| Medical Billing | 1 | 5 | - |
| Mental Health EHR | 1 | 5 | - |
| Electronic Medical Records | 1 | 7 | - |
| Mental Health | 1 | 7 | Shortlist |
| Telemedicine | 1 | 8 | - |
| Medical Scheduling | 1 | 10 | Ad |
| Claims Processing | 1 | 11 | Ad |
| Home Health Care | 1 | 18 | - |
| Patient Scheduling | 1 | 19 | - |
| Payment Processing | 2 | 17 | - |