ChiroTouch

Pros: The page layout is very soft to work with. Multiple ways and places to perform a task. The font and color theme is easy as well.

Cons: The delay in updates on insurance deductible. Not sure what more can be done about that. The way it marks a patient as inactive, but wont allow you to delete the sometimes simply a duplicate.

Pros: The easy features and the quick support you can get ASAP. It has been a very easy transition for our office switching from paper charts to this. We enjoy the billing features, as taking payments and sending emailed receipts are easily accessible. Scheduling has been a breeze.

Cons: The office chat feature doesn't alert you or pop up a notification alert. Whenever we send chats in the program, I just wish a little alert or red banner would pop up like it does when someone schedules online, just to be sure I am alerted and aware I've been sent an in office chat.

Pros: I like how easy and simple Chirtouch can be! Customer support is always great help. The billing and patient management is an easy to navigate and fix if there is an error. Scheduling patients is also very simple!

Cons: There isn't really anything that I don't like about Chirotouch. Maybe the bugs sometimes, but that is rarely.

Pros: I have had both server version and cloud versions of ChiroTouch, and the cloud version is my favorite. It has given me the flexibility of working from home as well as traveling. It’s easy to use and the CT Forms & InTouch allow me to communicate quickly with my patients!

Cons: My least favorite thing about ChiroTouch is the billing tool. I had a lot of problems with it , so I dropped the service.

Pros: Chirotouch is easy to use and does an amazing job as an all in one system from scheduling to patient management to writing notes on the doctors ends with many ready to go templates.

Cons: Price seems a little too high per month per service. The integration between the intake forms feature and soaps should be improved. The server based system had a much better integration.

Pros: Customer Service is great and usually helps us get things rolling when there are snags. I like the ease in creating appointments and managing the calendar. Checking people in and out is pretty quick; I love being able to slide people around and knowing where they are in the flow. Taking payments is fast and efficient, and when using the relationship feature, payments for the whole family takes much less clicking!! Reports also are very helpful and contain helpful information, like, for stats.

Cons: The ledger...there are too many steps to edit charges and, sometimes, allocating payments can be a pain. Since we have been using the cloud, there have been fixes, but it can be a time waster to edit charges or payor information. The Real Time Eligibility: it doesn't always pull the correct information.

Pros: I had the server version for years and loved that! The cloud version is even better! They are constantly updating the software, you can access it anywhere you have a web browser, and it’s extremely user-friendly.

Cons: There’s not much negative about the actual software/product itself, even the support is fantastic. If anything, the price would be what I like least, but you get what you pay for.

Pros: Great software. Easy to use. Makes billing and doing notes easy specially with the new AI mode. Scheduling and color codes are alao easy to use

Cons: Notes for each patient ate not doable in their profile and you have to exit and go on charting tab each time. I want to to on a patients profile and see missing DOS and do it there

Pros: I love the ease of use. Everything we need at the office is in one program: patient management, billing, scheduling, Doctor’s notes. It helps our office be very efficient.

Cons: It is very costly to the office. It is like having an extra employee. Insurance keeps lowering their approved amounts and ChiroTouch keeps raising their fees. It’s a struggle some months.

Pros: The biggest strength is the patient management and documentation. Note-taking is efficient and the platform helps support proper compliance, which is a big plus. The software is highly customizable, which is both a benefit and a challenge. You can tailor it to fit your practice very well, including patient communication through emails and text messaging

Cons: The biggest downside, in my opinion, is the cost. It’s a significant investment. And there is a learning curve, no way around it. The software is highly customizable, which is both a benefit and a challenge.

Pros: Helps with notes, insurance billing, reminders, reaching out to patients, and online intake forms, that's the best part.

Cons: I wish it would let me stay on the same patient after I edit their chart instead of kicking me back out after the save each time, that way I can review 5-10 charts in a row for the same patient.

Pros: I love the ease of the schedule, the amount of customization and how simple it is to add in new providers or staff.

Cons: The updates. It seems as though every Sunday we get booted off to do some sort of update. I will say though, it's nice to see on Monday what new features have been added.

Pros: We really love that the cloud-based system can be accessed from anywhere and it allows you to access certain features from anywhere in the interface.

Cons: At the moment there isn't much we don't like about chirotouch, its pretty well-rounded and always on the up in coming with new technology.

Pros: One of the biggest things I like about ChiroTouch is that it is an all-in-one system. It combines scheduling, SOAP notes, billing, insurance claims, patient management, and reporting all in one place, which helps keep the office organized and reduces the need for multiple software programs.

Cons: The biggest downside is often the cost. It can be expensive compared to newer cloud-based systems, especially for smaller practices or offices trying to keep overhead low.

Pros: ChiroTouch has made charting so much easier than my old EHR. Billing can be tricky at first but once you find your way, it is a breeze. The value for the money is priceless. It is a complete system that making running my practice easy. If I get a hiccup in claims, charting etc, the support staff is helpful, friendly and on point. Scheduling is easy and very manageable for all involved. AI feature is nice to have when you need to chart quickly.

Cons: Billing section can be confusing to navigate at times but once we find our rhythm it is a breeze. The AI feature could be better as I was so accustomed to the layout of the macros that were set and wish I could dictate and have it formatted that way.

Pros: From scheduling to integrated payment systems, ChiroTouch has it all. Having the ability to chose the different aspect of the software allows me to budget accordingly. Support is live all day and if needed, I can call in with an emergency. Patient management of recalls, campaigns and reviews of our services help our online presence improve significantly. Thanks again.

Cons: Having to customize things that are preloaded. Some of the items are simple but others require more time to refine and choose the easiest ways to utilize the program. Also, not saving the patient chief complaints from the last visit is a hassle when they have multiple complaints

Pros: The billing side is one of the biggest strengths—it helps streamline insurance, ERA/EOBs, and keeps things organized. Scheduling is also easy to use and keeps our office running smoothly day to day.

Cons: There is a bit of a learning curve at first, and we’ve experienced some occasional bugs and slowdowns, but customer support has been helpful when needed.

Pros: ChiroTouch software makes it easy to manage all the aspects of your practice in one place. The software makes it easy to manage patient appointments, notes, billing and claims, and ledgers. If you need help, customer support has always been quick, efficient and knowledgeable with problem solving.

Cons: I think the pricing is the one thing I least like about ChiroTouch as a small practice. However, the product is worth the price.

Pros: They have excellent customer support and available 24/7. I love the fact that they have AI built in for compliance when doing notes and billing to the insurance. You get what you pay for it and I highly recommend going with them as an EHR company for your practice.

Cons: The is really no con. I am full happy with the overall service in which they have provided since I started .

Pros: It has every feature a chiropractor could want for their practice! It has streamlined so many of daily processes and made exporting reports so easy.

Cons: That we couldn't easily upload and transfer our patient base from Tebra to the chirotouch cloud version

Pros: The ease of having all your patient info, billing software, communications and scheduling all I one place.

Cons: There are so many features, that it can get overwhelming choosing to use some of all of the features.

Pros: It is super easy to use, made by chiropractors for Chiropractors. Scheduling is super easy to use and I am able to do charting for my patients super fast and easy

Cons: Pricing has always been my fall point. There have been times where I wish I could get a direct fix when it comes to customization of my clinic forms or scheduling platform.