zHealth

Pros: Its accessible everywhere with no need to always install software. For the pricing and options available

Cons: The SOAP notes and billing are not as customized as initially presented. There was a bug or update that changed a function I was once able to use.

Pros: We have tried many EHRs and ZHealth delivers the most features. We love the customization process. The software flows with our protocols for exams and treatments.

Cons: Not coat efficient for scaling my business. We are growing into multiple docs and locations and the costs could be better for our scenario. Other softwares are more friendly in this way.

Pros: We’ve been extremely happy with zHealthfor our physical therapy practice. It’s intuitive, reliable, and clearly designed with real-world PT workflows in mind. Documentation is efficient and customizable, scheduling is smooth, and billing integrations have significantly reduced administrative headaches. The platform saves our team time every day, allowing us to focus more on patient care instead of paperwork.Overall, this EMR has streamlined our operations and improved both staff and patient experience—we highly recommend it to other physical therapy clinics.

Cons: All good. I don’t have any critical criticisms about it. I hope that you can keep up the good work and that we will prosper

Pros: Very user friendly, very easy to navigate and easy for my billers to use. I love how they send out reminder texts.

Cons: It was a little easier to use for patients online, patients find it difficult to create an account online

Pros: Amazing product features and integrations make this product easy to learn and use.

Cons: Difficult to allow clients the option to reschedule.

Pros: ALL THE OPTIONS THEY HAVE AND THE IDEA OF WHAT THEY CAN PROVIDE

Cons: THERE ARE ALWAYS BUGS. A NEW ONE EVERY DAY IT SEEMS. THE FEATURES THEY HAVE DONT ALWAYS WORK, GLITCHES, OR SYSTEM IS DOWN

Pros: Zhealth is a very easy software to learn and use, they always provide an amazing customer service and keep us informed on troubles or new additions

Cons: Not be able to change insurance or facility when a mistake was made

Pros: Very simple and easy to use. Staff gets back very quickly with any questions

Cons: That I did'nt find it sooner. This does way more than last EHR and is half the price

Pros: The support, training and user friendliness are 10 out of 10!

Cons: I need to learn the billing. I don't know

Pros: We have tried other tools for scheduling, online appointment booking, charting, database management, merchant services, etc. and, in our experience, all competitor software/cloud services were far too complicated for our office. And that caused us endless strife. zHealth has been a refreshing change. The platform is simple and user friendly. The support team is responsive and professional. We can count on the Engineering team to roll out updates and fulfill feature requests.

Cons: We would love some advanced reporting options. I expect they will roll out improvements within the year.

Pros: Ease of operation and if you need to talk with someone about an issue response time is great unlike so many other companies

Cons: Haven’t found any to date and if I did the issue would be resolved fast

Pros: I am new to this industry/job and Zhealth has made it easy to figure out thru their "help" section on our account, customer service is AMAZING and they have tutorial videos to teach also

Cons: There really has not been anything I didn't like

Pros: Easy to use and reliable .

Cons: SOAP notes haven't been customizable by the user, but it is a feature that is currently rolling out.

Pros: Easy of Use Very patient trainers software makes sense

Cons: The learning process of a new software. Have not grasped the report process yet.

Pros: Helps to streamline check in. Great appointment reminders and automated billing

Cons: The dashboard can be difficult and technical issues do arise

Pros: Potential for voice dictation in SOAP notes looked to be promising.

Cons: Didn't do exactly what we needed, but we were told it would.

Pros: scheduling ease and simple user face searching patients

Cons: charting difficult, there is no macros allowed

Pros: It is very easy to understand and use for all our needs

Cons: There isn't anything I dislike about it

Pros: Ease of use and setup. Clear, concise billing and patient accounting. Simple to setup for multiple providers. Schedule is simple to read. Love the online patient forms that integrate right into the patient file.

Cons: EOB and claims posting are not as easy as other programs I have used. Also, the reports don't offer a lot of options for narrowing your criteria.

Pros: Talk to text without a big investment or purchase. The price is reasonably low for what you receive.

Cons: I want some macros like another EHR uses. I want to just click and add and not type or speak and spell.

Pros: Very easy to set up and configure. Templates are straightforward. Very affordable and good claims processing team. Online booking is great.

Cons: Schedule management for team is not easy to adjust for time off or flex schedules. Audit trail of who adjusted appointments and when is not there. Reporting needs a lot of development - but it's coming.

Pros: Z Health team has been promptly responsive in customer service

Cons: The statistics analytics could be improved to calculate things like average supplement sales per visit, gross service/gross supplements per doctor over a designated time frame, wait and treatment time per visit.

Pros: I enjoy the fact that we are able to pass on input to the software engineers and updates happen based on our feedback, you can tell that they really value the customers input.

Cons: I wish there was more reporting options, but I have not reported this yet as I've found work-arounds.