EZBIS

Pros: EZBis is very user friendly and helps make our clinic run smoothly. Every module works with each other so there is no double entry.

Cons: Creating your own reports in the survey generator is a little tricky, but once you know how to use it, it is easier.

Pros: The customer service and support are top tier. I have never had an unpleasant conversation with anyone who works there, and they always go above and beyond to help.

Cons: Implementing an unfamiliar software takes a little time to get used to, but once you become familiar, it is very easy to utilize.

Pros: I have used this 1996 and it has evolved to always meet my billing and note taking needs!

Cons: The conversion of era insurance file to transfer to PCACE leaves the last 2 diagnosis characters off on the longer diagnosis codes.

Pros: Customer service! We're 33 yr. customers

Cons: Nothing as over the years EZBIS has been very responsive to our software improvement requests.

Pros: The features of EZBis are very easy to use and I have used EZBis for around 30 years.

Cons: We do a lot of nutrition sales and I like being able to enter our products into the system. I do wish there was a way to track sales of individual products better.

Pros: Phone customer service and the representatives that assist with the product.

Cons: no signed consent forms with intake paperwork.

Pros: I don't have to call often, but when I do have questions the support team is always fast, friendly and very helpful.

Cons: I wish the extra modules were not so expensive to upgrade to. And I do wish they still did in person training seminars.

Pros: What's the system is set up? It's very easy and fast.

Cons: Easy business does a lot of things, but you don't know about them. The staff at easy biz needs to inform their users about the updates and their training needs to be greatly improved

Pros: consistent and good customer service - able to discuss options with [sensitive content hidden]

Cons: the difficulty in customizing / know that updates are beneficial but seems to be many and often need to upload changes to all users! monthly fee and then always assessed another yearly amount?

Pros: The fact that I saw the product evolving from its initial launch 35 years ago to the most recent update.

Cons: I don’t typically like change, so expensive updates were a bit challenging to navigate, but customer service was there all the way.

Pros: Consistency of product evolution as industry changes, along with ease of use.

Cons: Having to change posting date if multiple work stations are using a different posting date.

Pros: Ease of all its functions for both scheduling and billing.

Cons: some on the scheduling pieces could be improved.

Pros: 1. SALES AND TECH SUPPORT IS EXCEPTIONAL! ALWAYS THERE FOR YOU WITH ANY QUESTION OR CONCERN. 2. PRODUCTS ARE GREAT! FROM THE FRONT DESK MODULE TO THE BILLING AND COLLECTIONS MODULE ALL EASY TO IMPLEMENT AND SUPPORT IS A PHONE CALL AWAY IF YOU HAVE QUESTIONS. IF YOU ARE JUST STARTING OUT OR HAVE 6 DOCTORS IN YOUR CLINIC , THEY HAVE A SOLUTION TO FIT YOUR NEEDS. 3. SOAP NOTES IS VERY INCLUSIVE BUT STILL A BIT TO UNDERSTAND AND IMPLEMENT. ONCE DONE IT WORKS PRETTY WELL.

Cons: 1. STILL NEED TO WORK ON THE SOAP NOTES FORMAT AND EXAMS. MAKE IT MORE USER FRIENDLY TO IMPLEMENT AND CUSTOMIZE. MAKE IT MORE BROAD BASE FOR VOICE DICTATION IN EACH AREA OF THE SOAP NOTE.

Pros: Easy and functional, customer service is 10/10 and always super helpful

Cons: Can't think of anything at this time!!!!

Pros: Positive attitude of employees, interest level of employees.

Cons: there is one of your employees that helps with software that needs more training.

Pros: some functions are helpful in maintaining patient balances and EOB

Cons: no printed manual / no face to face meetings with reps / everytime there is an update it seems to mess the system up / a lot of "bug" issues

Pros: EZBIS software is by far the easiest billing software I have used in the over than 25 years of medical billing.

Cons: No cons-The customer service you receive is awesome.

Pros: The most important like for me is the service provided by EZBis. They were there for me anytime I was confused and help me around each corner. The staff is kind, helpful and best of all knowledgeable. Oh, I forgot to mention that the staff is patient with their clients. everyone is top notch in my book.

Cons: Nothing is wrong with any encounter I have experienced.

Pros: I like most the ease of use. I could use most functions with little training and learned by trail and error other parts of EZBIS that I wasn't trained on.

Cons: I like least about EZBIS is that there is no easy, single button to check if a patient has a future appt. scheduled. Until our last update to 13.0 that was no way other than looking at each future date for a patient's appt. Now, at least I can go to Ledger and find it.

Pros: All features I need to have for the practice are available

Cons: Cost, but you get what you pay for, so it's worth it to me.

Pros: Ease of use and mobile app feature for on the go.

Cons: Appointment syncing with review wave is not the best. Any updates performed on the server cause connection issues and we have to get everything reconnected often. I would also like improvements on chiropractic exams that our doctors could use daily.

Pros: The customer service is excellent. The product is very user friendly and they are always making improvements.

Cons: I wish they would have Place of Service on their super bills. We are a cash practice.

Pros: Scheduling patients application has always been the best feature on this software.

Cons: SOAP note taking is outdated, normal values are incorrect, ease of use is poor.