Herfert Software

Pros: The software is easy to navigate and use.

Cons: For me, there are no cons with the program.

Pros: Herfert Software is easy to use and their customer service is wonderful. It's making my life easier as a chiropractor, as well as as a business owner. I love the cloud option, we can access it from anywhere and don't have to worry about the backups or upgrades. We are utilizing this software for: 1)Appointment scheduling, 2) Texting & Emailing the appointment reminders, office forms, birthday cards, statements, receipts etc. 3) Easy E-Billing & auto posting ERAs, 4) Storing the diagnostic imaging and reports, 5) Products Inventories including supplements etc.

Cons: To answer one area which can improve a little might be the EHR part. Honestly I haven't start utilizing this section properly yet, so I could be wrong. We are looking forward to utilizing the EHR part of the software fully and the options of auto credit card payments & auto posting it soon.

Pros: Herfert Software has been a part of our practice since 1985 and we love the personal support provided (if at all possible immediate help is available). This aspect is a must in a high volume practice. The support staff is extremely helpful when we need a change in programing. The program is relatively user friendly. That makes it easy for training purposes.

Cons: I'm not extremely crazy about the help menu. I think maybe that's my issue, but it doesn't seem as easy as it could be.

Pros: Very versatile. Customizeable. Easy and expert support.

Cons: Haven't found any issues yet that the support team haven't resolved, so I can't complain.

Pros: Customer service is amazing. Every time I have a question or suggestion, the staff at Herfert are fantastic about walking me through. I also enjoy the ease with registering patients.

Cons: The reminder sending isn't very fluid, and building a schedule can be frustrating. We currently export the schedule, then cut and paste onto a new excel page to print for the day.

Pros: it got a lot information that you can learn about it , perfect to work

Cons: everything is clear and professional good custmer services very helpful

Pros: the software is easy to use for all of my office needs.

Cons: There are no true dislikes about the software.

Pros: Price point, Cloud hosting ability, Ease of use

Cons: Lack of features, User Interface/Design style

Pros: The functionality of the product. It seems like this software is easily adaptable to your situation and an ever evolving system for compliance and usability.

Cons: The billing section has been a little more challenging and figuring out, but the support is good.

Pros: Very easy to set up and use. Also tech support is very good

Cons: Nothing. Any problems I had, tech support was helpful in figuring out any issues.

Pros: The software is extremely easy, doesn't have hundreds of features that are completely unnecessary and complicated. Billing is a breeze and fool proof. It will not submit the claims unless you fix the errors it found. Sending and receiving claims and ERA electronic folders enable our office to keep billing in-house and staff handles this function with little time wasted.

Cons: Text/email appointment reminders and electronic patient communication features need to be updated.

Pros: I have been using Herfert Computer Management Software since 1984. I bought once and never looked back. I have witnessed many Chiropractors leave Herfert to get the latest offering from other companies only to see them disappointed in either performance, service or viability of the software company and return to Herfert. Buy the best, buy once and get on with it! You won't regret it.

Cons: Yearly costs are what bothers me the most.

Pros: It's very easy to use and navigate through. Technical support is always very helpful and will return calls very quickly.

Cons: I cannot run some of the reports I would like to at times.

Pros: It's easy to use. Love the note taking capabilities. It has made note taking so much simpler and easier than what I was doing before. The cost to purchase is extremely affordable and customer service is top notch.

Cons: About the only thing I can come up with in regards to Herfert Software that I don't like deals with customer service. Used to be when Herfert was small enough I could call and get right through customer service. Now that they have grown in numbers of happy customers i often times have to leave a message and then wait for 5 to 10 minutes to talk to someone. In the jest of things 10 minutes is nothing compared to what my friends/colleagues are telling me abut their software companies. They oftentimes wait days for a return call and usually it doesn't come they say. Herfert has been great to us for 19 years and counting.

Pros: This software is so easy to use and easy to train new employees. The support system they have is amazing.

Cons: I really have no complaints about the software program.

Pros: It is so user friendly, to me that is so important, when you have to train a new girl, and they get it pretty quickly, that means so much because I do not want to train over and over because they just can’t seem to grasp it also you can go to the screen you need and don’t have to go to three different screens to achieve what your looking for. If you need any help, they are a phone call away, and if they are busy leave a message, they ALWAYS call you back the same day, yes I said the same day. Another high light is [SENSITIVE CONTENT HIDDEN] keeps you updated on important matters with insurance. I will never change

Cons: To be honest with you, I really don’t have any

Pros: Very user friendly for my Chiropractic office. Customer service with this company is also incredible!

Cons: Nothing overall great company and product

Pros: I have been using Herfert Software in my chiropractic office for 15 years and would never switch to anything else. Customer support is top notch as well!

Cons: Nothing. The software has treated me well over the years and met all of my expectations.

Pros: It's user friendly, easy to train new staff.

Cons: Would like to see an interface that allows patients to fill out their daily subjective notes on a computer or tablet.

Pros: Fast and easy patient registration and scheduling. Colorful and totally customizable appointment scheduling screen. We have a cash practice, and the patient billing and statement printing is easy and excellent for our cash practice. The list goes on and on of the things we love about Herfert!

Cons: The one con is with the Daily Transaction Report. At our office, we have multiple providers, and when we post a payment to a provider that isn't the main provider, it doesn't show up on the providers report that the payment was posted to...It only shows up on the main of "office" report.

Pros: Software is so simple to use. Most important very seldom any issues with Herfert . I love the help section system documentation, this is amazing help at your finger tips any time you need to know Herfert system. When I have any issues the staff is Amazing Positive staff always willing to help. I always receive a call back within a very reasonable time.

Cons: At times the cursor will move while making new appts and if you don't notice it will put patient names and phone numbers over a already established appointment. This only happens occasionally

Pros: The ease of use and the fast support. How it keeps track of everything and it text blasts and email blasts .

Cons: Hard to think of what I like least.... Maybe how often I have to change my password I guess.