Zanda

Pros: This software does almost everything one could need from clinic software. There's not much left wanting, except the ability to manage and track batch numbers on herbal products.

Cons: $8e

Pros: Designed for allied health professsionals. Wide range of features including integrated telehealth, SMS reminders, customisable forms and note templates, online bookings and client portal.

Cons: Would like the option of phone support rather than only email or chat - you can book a phone session but booked out for weeks so this doesn't work for urgent issues. Would also love more features in the client portal eg sharing of documents.

Pros: Zanda has proven to be user friendly, affordable, intuitive and so much better than any expectation had for it.

Cons: Honestly, what is there not to like. The cherry on the cake has been the addition of AI created note taking. I didn’t expect this as I never believed it was possible!!!

Pros: I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one place.

Cons: I don't like that Zanda is not user friendly. There is not a simple way to do things on this app, everything has several ways to do done and is quite confusing.

Pros: I really like how easy is to do everything on this platform.

Cons: The onboarding process is so smooth and instructive, that I was able to learn how to use it fairly quickly.

Pros: I like how I can use the app on my phone to have access of my profiles.

Cons: Some parts of use can be confusing. Not as smooth as the other similar I have for the past.

Pros: This is a great program that meets my business needs. It's so easy to use, and well integrated with other software. There are so many great features! The templates are easy to personalise, with fields I can merge into my emails. While I was setting up my business on this platform I was able to have all my questions answered through the chat function or the knowledge base. I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my clients' Zanda file once they are completed, with no need for me to manually file them.

Cons: I did not know about the fees associated with sending out texts through Zanda before I signed up. I would have liked to know about these costs.

Pros: I like the easy navigation, calendar filters, invoicing

Cons: It was a little complicated but once able to explore it it was smooth.

Pros: It has made me possible to manage and schedule my meetings with my clients effectively

Cons: Personally don't find much dislike but I have used both desktop and mobile versions and can say that the mobile version lacks most of the amazing features which can be improved.

Pros: The user interface is intuitive and usable. I can visualise my progress notes for previous consultations easily by scrolling down. Notes autosave as drafts, which is great. The calendar integrates with my phone, so I can see multiple calendars simultaneously. I can build customised templates with autofill fields easily. It integrates with sms, email, and Telehealth.

Cons: The calendar integration sometimes takes time to synchronise changes to bookings. The letter/report templates don’t autosave and sometimes I have lost work. It can be tricky to attach documents to emails. The practitioner permissions don’t allow me to make changes to my roster.

Pros: scheduling was good. I like how I'm able to access pt notes and billing directly from the calendar. Having Stripe made transactions very easy once the client's credit card information was entered.

Cons: Not automated with sending email messages and intake forms

Pros: The ease for which clients can book appointments and the classificatiin setting for practitioners

Cons: Interface can be tricky between pc and mobile

Pros: It saves me a lot of time, I can see at a glance if my clients will be attending, I can look back over their attendance easily when asked. I can schedule down time for myself and others on my team. It prevents double bookings. P.D. just streamlines my office work, and I save staff member time.

Cons: My own lack of time to get the full benefit of the functionality P.D. is capable of.

Pros: I love the range of services PowerDiary offers and that I can do EVERYONE in one setting. PowerDiary allows me to schedule/book appointments, send automated communications, create assessment and templates, write my notes, track who's paid and who still owes me a payment, having video sessions, and so much more. Best of all, PowerDiary is always open for suggestions about ways they can improve the system and unlike lots of other services, they actually implement the changes then contact everyone informing them of the updates. I also love that if I have any questions about something on PowerDiary, I can chat with someone in realtime for help or schedule a meeting with someone who will guide me in a one-to-one session.

Cons: I sometimes still get stuck when it comes to how to navigate third-party bulk payments, but a quick refresher always gets me to where I need to be.

Pros: Accessibility to make bookings straight away virtually online

Cons: The features to reduce lag on its software.

Pros: Clinical notes are quick and you can make templates to speed up the admin process. There are lots of additional features you can use e.g., invoicing, custom emails. Customer service and support is brilliant!

Cons: It's a good product but I still don't use it for report writing as it is not fit for my purpose yet.

Pros: I love that I am able to do everything in one place, it keeps me organized and on track with things that can be overwhelming with business

Cons: I wish each invoice could be done individually based on my accounting system -I wish I could use Square for payments -I wish I could have the client screen get small (like zoom) when I am moving between windows

Pros: Coming from the medical aesthetics industry, our options for medical software and calendar management was appalling and many dinosaur softwares out there. Power Diary is modern, efficient, simple to use and our company would be absolutely lost without it now. Everytime we have a question, someone chats to us without 2 minutes - this is RARE. Normally you just get a bot. Power Diary and the entire team who worked behind the scenes to set us up were amazing!

Cons: SMS fee's add up by the time you send reminders to all patients.

Pros: I absolutely love the support and how quickly power diary provide feedback

Cons: When there are times it is not working due to technical complications

Pros: The ease of use, has improved productivity.

Cons: When applying a note or comment to an invoice, I do not like that the receiver can not view these. If we have sent an invoice multiple times (we record every time it is sent in this comment section), it would be beneficial if the receiver could see this as well.

Pros: The user interface, easy to use, lots of really useful features, professional software to use. Great online booking experience

Cons: It doesn't integrate with square for payments, it only does stripe. Would be really useful if it did Square It doesnt sync with apple ical

Pros: It is easy to use and allows you to organise appointments easily. I like that it sends out automated reminders - SMS and email.

Cons: The only flaw I've discovered is that public holidays aren't automatically in the diary.