Remedly

Pros: Very easy to navigate the platform and made it helpful when I had questions with the customer support team.

Cons: There are not very many dislikes about the platform although it would be nice to have a cloud linked for storage.

Pros: It meets my overall needs and allows the team to access the schedule easily. The daily programming is easy to access and manage, so the service is faster and more professional.

Cons: Some features could be easier to customize and the customer support is a bit difficult to reach and solve the problems.

Pros: Making notes during visit is fast and I can pull labs or meds history without click hunt. Billing side talks to charts so no double entry needed.

Cons: Mobile view cuts stuff weird and sometimes I lose changes if I switch tabs too fast, plus updates log me out in middle of typing.

Pros: I like how it is easy to operate, and it did take me much time to get comfortable with the platform.

Cons: It will cost me over 250 a month after the free trial if I need something more advanced.

Pros: What I liked most about Remedly is how it combines EHR, practice management, and billing into one platform.

Cons: If you're not familiar with similar systems it could take some time to get used to all the features

Pros: Remedly is easy to navigate and simple to use.

Cons: I love everything about the app Remedly.

Pros: I liked that Remedly offers an all-in-one solution for practice management, EHR, billing, and patient engagement. The interface is user-friendly, and the automation features help streamline administrative tasks.

Cons: Some features could be more customizable, and occasional system slowdowns can be frustrating. Integration with third-party apps could also be improved.

Pros: It facilitates daily programming, thus streamlining daily activities and automating tasks that are repetitive and take up valuable time. I like it because you can have all the medical records of each patient in a very orderly manner so that when the patient is attended to, the service is faster and more professional.

Cons: There is nothing bad that I dislike. They have always provided good service.

Pros: The automation of time consuming tasks help create a smooth an consistent workflow in our work environment. Allowing us to spend more time with the patient and customers.

Cons: I thought the cost was a bit high, however the size of our company and usage allows us to justify this expense.

Pros: Convenient for healthcare professionals. Easy appointment scheduling.

Cons: Customer service and response wait times.

Pros: Scheduling is intuitive and comprehensive.

Cons: The software is clunky. Navigating between modules feels very archaic. The flow is not seemless and is slow. The menu system is extremely confusing and not at all intuitive.

Pros: I like that the website is pretty self explanatory. & customer service is always quick to respond if I have any questions!

Cons: I wish I was able to adjust cards to active subscriptions without having to cancel subscription and create a new one. Other than that, I can’t really think of anything else.

Pros: THE Calendar- The way it visually flows- the reports- colors easy to navigate and set up, works well in practice that is PAPER CHARTS STILL

Cons: would like to copy an appoint and paste- like Brickle use to do not duplicate of move - Just simple copy/ cut past in a different slot

Pros: Remedly is very easy to use! I like the ability to build my own templates to fit my style of documentation.

Cons: Mostly it is user error. I get lost on how to use some of the functions.

Pros: Ability for patients to complete & submit their own health information and make payments on the portal.

Cons: Only 2 credit card processing companies that will interface with Remedly (their rates are not competitive). Prescription refills authorized in the Rcopia portal are not recorded in Remedly. Unable to see or print prescription refills in Remedly.

Pros: Versatility in scheduling and a full EMR platform.

Cons: Sometimes the system is cumbersome and has hard time adapting to my complexities as a clinic.

Pros: I like how quickly we were able to get our practice up and running, and that the EHR system was relatively quick to learn. We also like how responsive the Remedly team is to questions and addressing needs. They are also very proactive at fixing issues when they do occur.

Cons: There are a couple integration items that I'd like to see changed, such as insurance payments through the RCM system being reflected in the EHR system without a team member having to manually apply it. But the pros outweigh the cons, and we have good workarounds.

Pros: Customer support is responsive and knowledgeable, addressing issues promptly. The software’s customization options allow practices to tailor features to their specific needs, enhancing efficiency

Cons: Even though for they are great for the most part, some customization options are limited, which may not meet the specific needs of all practices

Pros: It had so much to offer and fits all our needs

Cons: Patient portal was challenging for patients at firat

Pros: It was very user-friendly and helped me a lot.

Cons: It was hard to first get the overall hand of it.

Pros: Customer service is outstanding. Help is a phone call away.

Cons: We are still working on the integration with our credit card machine. I do understand that Remedly can not interface with everyone.

Pros: How easy it is for patients to get in touch with all the information they need to have on hand and also it takes a weigh off our shoulders at the moment of the consultation have them already come in with all the documentation filled.

Cons: Some details could be made more specific and for example on the campaigns we should be able to leave drafts done and then send them once we're ready instead of losing them if we don't send them right away. However, as we noticed this things we always make sure to let [sensitive content hidden] now and she communicates said chances of improvement.