Noterro

Pros: The exceptional customer service personnel . They take you through system navigation thoroughly. Noterro also have videos that shows you step by step setup Once you learn to

Cons: Navigating the system. Setting it up has so many steps . I have not yet used it so can’t say much here

Pros: I like how it streamlines my billing and appointment scheduling. I love the auto text and email reminders

Cons: Occasional glitches where page won’t load but this hasn’t happened much. It happened today and received a swift fix from customer service

Pros: The customer service is hands down the best I've ever worked with. They are always willing to help, kind to those of us who need a little more tech help, and respond quickly. The app is wonderful. Simple to use but highly efficient. For the money you will not find anything better.

Cons: I would love to see the myoman in my previous notes pop-up but honestly it's more preference than an issue.

Pros: Notaro is very user-friendly when I had any questions. They are quick to answer and solve my problem.

Cons: At this time, there’s nothing that I’m unsatisfied with about Notaro. They are always improving in solving any issues that may have been a problem

Pros: The calendar is very easy to use and I love having all my notes easily accessible. Also I love that I can upload photos straight to the clients profile.

Cons: There’s no future analytic reports. I would love to know how I’m doing so far and how my future year looks.

Pros: Easy to navigate as a new provider. The platform syncs w my square acct. Love that Incan forward link to my own app.

Cons: Thus far, there’s nothing that I dislike. It appears to address all concerns and modalities we need for our practice.

Pros: The team at Noterro is always quick to respond to any enquiries you have, and they are constantly updating the software to make things better for the users.

Cons: Nothing really, any things I didn't like about it was fixed during the upgrade! So I'm overall very happy with Noterro

Pros: as someone with limited tech skills I found the set up pretty straightforward and the amount of help available for any questions or concerns is amazing. any issue i ran into was resolved very quickly.

Cons: honestly only con so far was discovering i'd spent my trial in the max rather than the base that suits my small town sole proprietorship RMT clinic - i had thought the google analytics would be helpful but am not worried about not having it in base.

Pros: I like the price-point for the features as a single-practitioner cash-based physical therapy practice. I like the simplicity of the system. I have used everything from EPIC to [sensitive content hidden] and the simplicity is what sets Noterro apart. I also like: being able to use my brand colors for the online portal, online scheduling, form/agreement customization, treatment note customization with smart phrases.

Cons: The new pricing model is not sole-practitioner friendly. There are certain features that are more necessary for a small practice that does not have front-desk staff like the waitlist. This should be a base-level feature. The invoicing does not allow smart phrases. It would be helpful to use smart phrases in the "notes" section of the invoice or be able to duplicate an invoice when you check in a client.

Pros: Ease of use, super easy to make availability for doctors as well as make appointments on dot for new patients and their accounts. Super user friendly

Cons: Sometimes guiding through sections for specific needs can be hard but the ai helper or live help is super convenient to use.

Pros: The ease of navigating the site. I find it easy to understand. The chat featire has been helpful and I get a quick response.

Cons: I Haven't found anything that i do not like yet. Im still learning about the site. If i find anything i do not like I'll update.

Pros: What I like about Noterro is their Quick response and quick results with the AI answering your questions with quick and detailed instructions and easy to follow

Cons: I think Noterro management need to Need to update with intake forms or more ways to develop new intake forms and health history forms that is required by the licensing college association or make more choices and more options .. and also easy to use especially for older general ate not computer savvy

Pros: Ease of use, customer service, AI capabilities. This program will allow us to scale our business as we grow

Cons: I wish the notes section could be more customizable. I would love to be able to have a template for my personal injury cases that I can tab through and change specific sections instead of having to add multiple snippets.

Pros: Unlike other booking apps, Noterro enables me to put 2 different clinic locations. And lets me put some clinic description on the booking page makes it look good

Cons: Clinical notes would've been easier to read if multiple notes from different dates show on the same screen like Cliniko does

Pros: The platform is user friendly and quite easy to navigate for someone that hasn't used the system before.

Cons: Some things aren't where you would think they would be. I also looked at a help article but the information was incorrect so I had to email support for help instead.

Pros: Noterro gives me peace of mind and ease of use every time without having to spend $30 dollars extra per month for the same features I love! They even provide a dedicated phone number for automated calls from Noterro (appointment reminders, etc..) Their dedicated support team help me fast and efficiently every time, which is amazing! I’ve used other booking software before, but they just left me feeling stressed and overwhelmed.

Cons: There’s nothing to not like! Noterro came through for me when I first opened my clinic and it’s been a joy to use it!

Pros: The most thing that I like about Noterro so far, is that I could get a quick appointment via zoom with a great customer service.

Cons: I didn't like the AI because it was not recording what I all said. For example all of my special tests and detailed findings were not included. It gave just a general note about it, which was disappointing .I had to re-due my notes. Unfortunately it took more time away rather than saving some time with charting.

Pros: Fast and professional support. Great pricing

Cons: Nothing at all. I've always experienced great service

Pros: It has everything and is intuitive. Love the snippets. Type 3 letters and then a whole paragraph of what you want shows up in the notes. The quick pay options makes it convenient to record and charge on the go. The ability to custom make forms is a bonus too. it has AI technology but haven't tried it yet

Cons: using the click the bad area picture takes longer to do notes when needing to edit current visit. i think i could have clicked a levator muscle and said CT junction but I stopped playing with that function. It would be nice if they had access to more standard assessment forms.

Pros: Very Quick responses and detailed fixes.

Cons: Nothing yet. I have been with Noterro for 4 years.

Pros: The customer support. They are very responsive and even have the ability to have a one on one with their senior technical staff. Can't really think of any other company that provides that.

Cons: I don't have any cons at this moment. The software and support provided is great.

Pros: Their support is very responsive and they have a lot of great features.

Cons: Download of data for backup requires a support call.