Otter

Pros: Otter is great for meeting integration and note taking, transcripts and especially for annotation and autmated summarys.

Cons: Notes that are emailed to members after meetings are only accessible with an account. This is not always suitable when meeting with those outside the organisations.

Pros: Otter does a decent job at capturing general meeting notes, especially when conversations are clear and well-paced. It can be helpful in keeping a record of discussions for later reference, and the automatic syncing is convenient across devices.

Cons: The biggest issue is the inconsistency in transcription accuracy and the lack of clarity around action items. Notes often feel disorganized or overly generalized, which makes it harder to pull key insights or next steps. Compared to other AI notetakers on the market, Otter lacks structure and context-aware features that help users make sense of what was discussed.

Pros: I like how easily Otter takes a recording of a meeting, podcast, etc and is able to quickly produce a transcript that is very accurate and correct.

Cons: The list of apps that it integrates with is relatively low. I am sure this will increase with time but right now I could see that being an issue for some.

Pros: •Mobile App for In-Person Recording – Being able to use the Otter app to capture live, in-person conversations on the go was incredibly convenient for meetings outside the office. (Note we are in a single consent state and are not required to inform the other party of the recording). •Audio Uploads – The option to upload pre-recorded audio for transcription was helpful, especially when we needed to process recordings after the fact. •Simple and Straightforward – The interface was easy to use, and it got the job done for basic transcription needs. That said, both the mobile recording and upload features had limitations, restricted durations, less context awareness, and occasional accuracy issues with action items or complex conversations.

Cons: •Limited Monthly Minutes – Having to track usage and stay within a set number of transcription minutes added unnecessary stress to our workflow. •Transcription Accuracy Was Hit or Miss – Even in clean audio environments, transcripts often topped out around 85% accuracy, requiring frequent edits. •Weak Action Item Detection – Otter rarely captured the real “next steps” or key takeaways from meetings, which meant we still had to manually review everything. •Shallow Context Understanding – It transcribed what was said, but lacked the ability to understand the why or how, which limited its usefulness for deeper meeting insights. •Limited Value for Complex Conversations – In meetings with layered topics or fast-paced discussion, Otter often lost the thread and produced generic summaries.

Pros: Really easy to use. Calendar integrations are really useful

Cons: Sometimes transcriptions are not accurate if there are too many people in the meeting.

Pros: Simple and easy transcription service. Easy to search through past interviews and notes with AI.

Cons: It is a pretty solid app, no complaints. It didn't have a wide range of functionality.

Pros: Otter produces impressively accurate transcripts, especially for clear audio recordings. Using the search function saves me time. Fast processing is a significant benefit.

Cons: Because of accents and background noise, the system often makes mistakes and fails to recognize speech correctly "Speaker", thus impacting the accuracy. The editing tools are super basic, so fixing things is a pain. It can be pricey.

Pros: Transcribes meetings so I do not have to take minutes. Easy to use and upload recordings. Price is good as other products were more expensive

Cons: It often transcribes the wrong words. I did some research and had to purchase a better microphone. I realize that it will not get everything correct but some times it is really bad.

Pros: for a relatively low-cost point, it does so much with regards to transcribing calls and online meetings as well as uses AI to generate summaries, and inquiries can be made as well.

Cons: Lack of initial training and onboarding were lacking, which could have been helpful in utilizing the product more fully from the get-go.

Pros: I love the overview I received after the calls were done and the automated mail system.

Cons: I think the breakdown could have been more detailed

Pros: While having an interview, it is good to record and transcribe the meeting concurrently.

Cons: I liked the Otter ai and tried to subscribe it but it was too expensive.

Pros: Otter is incredibly user-friendly and intuitive. It has streamlined my workflow significantly.

Cons: While Otter is excellent, it occasionally struggles with accurately transcribing complex technical terms. However, this is a minor issue compared to its overall utility.

Pros: Integrates well with MS products. Provides great summary reports.

Cons: Need to manually select which meetings to attend.

Pros: It was inexpensive and easy to use and integrate.

Cons: The transcriptions often come out very strange and inaccurate.

Pros: I love the instant transcription feature and the fact that you can 'set and forget' Otter with your meetings -- the app will ask to join your calls and take notes, summarize your conversations, and can even take screenshots so you don't forget details.

Cons: I can't figure out how to uninvite Otter to some of my events that are offline and don't have a conference call, even if I toggle the app off in specific events in the dashboard. Otter still tries to attend the event in my calendar reminding me when my kid's kindergarten starts and stops. :) I've toggled it 'off' for this event in the dashboard, but that hasn't resolved the issue. I consider this to be a minor problem given how powerful the app is for my workflow. By the way, I haven't had an issue removing or uninviting Otter from a video conference call, JUST in-person events, which Otter can't 'attend' anyway! LOL.

Pros: It is user friendly and automatically starts recording after the meeting starts.

Cons: You only get 30 minutes of recoding time for the free version!

Pros: Not much really, while The back of house looks easy to use, I found it in reality not

Cons: The install and set up where you only get an allocated half an hour from an advisor was no good

Pros: You don't have to worry about taking notes during meetings.

Cons: The free subscription is very limited if you attend meetings regularly which is capped at 300 monthly transcription minutes; 30 minutes per conversation.

Pros: I think this is such a game changing tool! I love that it creates to do lists and summaries. It makes organizing thoughts and meetings so much easier

Cons: Nothing! I think its excellent and one of my most helpful tools

Pros: It was good until they changed the terms after 2 months of new contract. Then they instituted limits and would not respond to my customer support requests.

Cons: It was good until they changed the terms after 2 months of new contract. Then they instituted limits and would not respond to my customer support requests.

Pros: Otter's transcripts were fast, accurate, and easy to export to other systems.

Cons: It was too expensive to upgrade compared to other similar offerings.

Pros: It was easy to link up to Zoom and read through the transcription.

Cons: The transcriptions that were given were often cut off and incorrect, so having to go over them again, including the summary made using Otter void. At least the free version.