GymFlow

Pros: it’s hands down the best I’ve ever experienced. [sensitive content hidden] and [sensitive content hidden] have been incredible, always answering my questions quickly and thoroughly, even going above and beyond by replying to my online chat on a Sunday afternoon! They’ve made the app so simple and easy to use, which has made managing everything a breeze. What really stands out is how open they are to feedback – every suggestion I’ve shared has been listened to and taken on board, and they genuinely try to implement improvements. It’s rare to find a company that cares this much about its customers. Gymflow is an amazing company, and I couldn’t recommend them highly enough!

Cons: no 'cons' as stated, I had some feedback for what I would like to see on the app and they have taken my suggestions onboard and were already in the process of implementing them

Pros: Simple, effective, highly sleek, with minimal friction for new clients, quick easy onboarding with a brilliant interface.

Cons: doesnt link automatically with mailchimp/zero, apart from this its very very good. Perfect solution.

Pros: Excellent training and customer service. Always prompt and helpful Ease of system and they keep updating and listening to their customers

Cons: Nothing to date. Some of the help videos are not up to date, but they are continually updating and listening to customers, so that's to be expected

Pros: Gymflow has excellent customer service, is a quality product, and is priced competitively. Whenever I submit a question or suggestion, THE [sensitive content hidden] of the company messages me back promptly with an answer. The team at GymFlow has built a quality product and is constantly working to make it better. I am very happy with GymFlow and highly recommend it.

Cons: I can't think of anything. GymFlow is great!

Pros: I like how easy Gym flow database is easy to understand with all the essential information needed. The app is great.

Cons: Potentially they can add a few more feature like adding images onto the app. The good thing is that if you put these request in they will work on adding these feature as they are also adding new features every week.

Pros: The ease of getting clientele onto the app. I also like the fact that they can book a session themselves also.

Cons: You cannot check in the whole day or not. I would like to be able to select all individual's to check in for the day and not have to get everybody separately

Pros: The customer support is fantastic and really like the roadmap feature. The app looks great and is seamless to use once explained to clients. Easy to take payments and manage members. Calendar is also organised well.

Cons: Not as customisable at this stage however the function we would use the most is relatively new so im sure it will improve.

Pros: all the features are very helpful when you run a gym i can’t go without needing anything else because all the tools work and are easy to use

Cons: maybe we can work on a website design templates that would work for all the integrations the app provides.

Pros: The financial graphs and roadmaps accessibility

Cons: I think the members admin could have more features to fill in, example: Age groups,

Pros: Super easy to use and does everything you need it to.

Cons: Could track members visits better when they arrive and exit the gym.

Pros: GymFlow is super intuitive and easy to use, and their team provide a high level of support. The integrations with Stripe and Kisi also mean that our payments and door access systems will remain on the leading edge. Super reliable. We have experienced no down time since implementing.

Cons: We are excited for the release of the multi site platform, which we know is set to be released soon.

Pros: I appreciate the interface of the dashboard, once I got the rationale of what things are called, etc, the platform is becoming easier and easier.

Cons: The only feedback is that the font is too small to easily glance and see where you are/what you are doing.

Pros: I have enjoyed the ease of use and customer support.

Cons: all employees (including instructors) have access to administration items. (declined payments, total revenue, reports)

Pros: Getting setup on Gymflow was a breeze. Not only do the team take several days to build your insurance, but they also transitioned previous clients into the system and as many onboarding calls as we wanted to get up and running, have questions answered, and just make sure we were doing things correctly and not wasting our own time. The software is still being developed constantly and it already has a multitude of features that it was lacking just 4 months ago. I knew that I was choosing a software that could grow just as my business did and would take my feedback directly into consideration. Most importantly, it has the integrations I need.

Cons: There are other products that have more features because they’ve existed longer - but I have no doubt Gymflow will catch up to them. I compromised on having a few features knowing that they were either already in gymflow’s roadmap or that they could be considered for the future, because the customer service is just so much better than any other member management systems out there.

Pros: The biggest compliment you can give GymFlow is that everything has been made simple with the user feeling at complete ease navigating through the platform. Everything is clear, concise and reliable which compared to other CRM's I've experienced, is a breath of fresh air!

Cons: There are some elements that are in development and due for release imminently. Once they're released and GymFlow is an all encompassing lead management AND membership management software it will become the market leader.

Pros: Easy to use, very intuitive software! Love the reporting feature

Cons: Nothing I don't like about it - great integrated platform

Pros: Simplicity! It's so easy to use which makes life so much easier. Staff can be trained to use the software within an hour.

Cons: There are features that are missing (but this is due to the early stage of release). Everything that I think is needed is already in the pipeline.

Pros: I've been in the leisure industry for over 7 years, and a consistent struggle I've had across multiple operators is out-dated, clunky and difficult to use gym management software. GymFlow is the complete opposite! It is super simple to use, the reporting is really easy to generate and understand, and it's freed up a lot of time to spend elsewhere in the business.

Cons: We've only been using the software for a short period of time, so I'm yet to determine much I don't like about the software. So far any actions in the software that haven't worked as expected have been worked on almost immediately, and we've received further training, or feedback taken on board and implemented.