TeamUp

Pros: Automatic payments are helpful and simple registration. User friendly and easy to navigate as the manager.

Cons: Not being able to merge the family plans. And the app is easier to use than the website. Time zones were hard to adjust for making the schedule correctly.

Pros: I really liked how easy TeamUp was to use and how organized it kept everything. Scheduling and managing availability was simple, and the reminders helped reduce confusion. It saved time and made communication with the team much smoother.

Cons: Overall TeamUp worked really well, but some of our older patrons struggled with using it at times. They occasionally found it confusing to navigate or had trouble getting set up, which meant we needed to provide a little extra support.

Pros: It is the main system we use to run our centre. We have a small membership base of around 125 members. It makes it really simple to understand and to use. For the price we pay it works brilliantly and you only pay more if you start to have more paying members. The support from the team up staff is great and always reply almost instantly and solved every single problem I have had so far. We use Gocardless to take payments and this links perfectly with that so our payments are straightforward and linked easily to our memberships.

Cons: I dont have any major complaints at all regarding the use of Team Up as I have never encountered an issue at all.

Pros: The ease of moment within the platform. Absolute value for money and the client support is great and so helpful.

Cons: That i cant seprrate payents to different accounts. And that i cant notify a client on their second last session when ithappens rather than when its booked. Especially in big packs which last weeks

Pros: Seamless client management - removed 90% of business admin, freeing up buckets of time for me as business owner.

Cons: Hard to detail - but a messaging app to seamless contact clients would be fantastic! To be able to contact a scaling customer base at the click of a button 🙌

Pros: How user friendly it is for me and for my customers. How it has every facility I need and more, and how it’s made my admin such a small part of my day now.

Cons: The fact it doesn’t have the Apple Pay facility, in order for people to pay on their phones without getting bank cards out etc.

Pros: How effortless is handles membership purchases and stripe integration. Business dashboard is extremely good. Always adding new features to the service and continuously improving

Cons: No major flaws yet. No persistent issues have arisen yet thankfully.

Pros: All it's great but what I like the most it's how easy and accessible is the app to control all the Studio, clients, paiement, bookings, contracts...

Cons: the changing looking of the Calendar for clients and not having the option of keeping the old one

Pros: Helpful & available customer service & user friendly both as a business owner & from the customers side

Cons: Honestly I have nothing to write here .

Pros: The ability to offer different packages for my clients and how simple it is for my clients.

Cons: The sales side was quite pushy/persistent! Ive also just tried to use the store and this isnt the most simple to set up, so will probably not use that option

Pros: With TeamUp everything is in one place! I can setup my timetable for booking classes, setup courses, multiple membership tiers that customers can easily upgrade to, collect payments, notify people of cancelled classes and more! In fact, there is a ton more feature that I am still yet to use!

Cons: Nothing everything is great! If I think of a feature I need I will let you know!

Pros: Easy to use software, I no longer lose money with no shows, and if I have any problems, the help desk is always there.

Cons: Would like the option of 12-hour clock. And the icons on the membership accounts, with a description not just the icon.

Pros: TeamUp is easy for me to add classes, manage a team of teachers, and multiple venues. The App is perfect for customers as it's so easy to use. Customer service is excellent.

Cons: Some customers get confused when they try to cancel as session, as they think they are leaving the class completely, and not just for one session. I get a lot of enquiries about this.

Pros: Ease of use for both the business & members w

Cons: Light blue writing on a grey background makes it difficult to see on your phone screen Would like document storage for our members to access for recipe packs etc like we use in demand for home workout videos

Pros: The easy to use app is not just straight forward to use for myself but also for my clients. My technophob clients tell me how easy it is to operate the app. I save hours of time with the automated messaging service. My clients appreciate the reminder for their sessions and also a thank you for the birthday message that I am able to send.

Cons: Some extra features would be great. Sending an online christmas card or season greetings messages. I would love a message to go out to members who are running low on sessions, with a reminder to book.

Pros: Brilliant easy to navigate even for not tech savvy clients. Intuitive layout. Incredible functionality. The thing everyone takes for granted is NO GLITCHES. With 2 other softwares we used customer support on weekly basis. We have NEVER used TeamUp support as we simply never needed it in the whole 5 years. Constant updates to functionality with the same clear pricing structure :-) I

Cons: Back in the day it was inability to brand seperate sides of the business. I still wish we could add graphics to every event.

Pros: All of the features and the pricing structure.

Cons: I would like if there was a feature added that allowed a class to auto cancel some time period before the class if there are no sign ups.

Pros: Very easy to manage and customer service is great.

Cons: Costs are higher than some alternative are.

Pros: The customer service is great, it is easy to arrange meetings, have an online chat or ask AI - meaning that queries get answered and resolved quickly

Cons: The diary viewing could be clearer to see

Pros: That the cost is per person whilst you are growing and then a reasobable set price thereafter. The functions are also amazing- so many.... Booking, memberships, mailing lists. The support is also REALLY quick and easy to understand.

Cons: I don't like spead it opens on my phone- I want it quicker! But that's probably my phone and nothing to do with the app!

Pros: It was inexpensive but they constantly make useless updates, their app is soooooo bad

Cons: No app for teachers! Custom app lacks basic functionsIncrease rates and prices without notifying you. So you have to check; it gets justified with new features which are just bug fixes really. NO support on weekends! Team is very slow to respond to issues

Pros: Works well, provides a reliable base to work on

Cons: Some really odd style features, but we've become acustomed to it