Rating
4.5
1,291 reviews
Starting price
$2.5
Per User
Categories
18
Founded
2010
Employees
200
Funding
224M
Venture (Round not Specified)
When I Work enables businesses to schedule, track time and attendance, and communicate with hourly employees. Put the schedule and time clock in every employee's pocket with iOS and Android apps. Managers can keep track of time off, employee availability, and manage shift swaps with just a few clicks. The system can be integrated with existing payroll providers to streamline the process and avoid human error.
Ad spend / mo
$82K
769 paid keywords
Paid visits / mo
23,477
Organic keywords
23,964
Organic visits / mo
196,982
Authority
48
5,279 ref domains
Creatives run
100
as When I Work, Inc.
Active now
60
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
The shared messaging across Employee Shift Scheduling & Workforce Management Software advertisers - the validated angles to copy. See the niche →
(1,291 reviews)
Pros: Very straightforward and easy to navigate. The schedule is well laid out and easy to read, no major issues ever.
Cons: I haven't run into any problems in all my years using the app, I've been on it since 2020 and its always been reliable.
Justice C. · Dispatcher · Food & Beverages · May 13, 2026
Not empressed with the platform and felt it was too much work compared to the implied benefits. Would not recommend.
Pros: Shared info with employees with ease, kept all staff aware of their scheduled work times and was easy to switch shifts if needed.
Cons: Cumbersome to use and takes too much time to get scheduled time set and set up was confusion central.
Anonymous User · Owner · Veterinary · May 8, 2026
When I Work is very feature-heavy, but not always user-friendly. It has a prolific verification and notification layer, and I was constantly receiving updates and notifications about the slightest changes in my shifts and schedule.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Restaurant Management | 1 | 4 | - |
| Retail Management Systems | 1 | 6 |
Domain confidence 100%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| when i work | $2.85 | 1 | 14.7% | wheniwork.com/l/scheduling-software |
| schedule builder | $3.29 | 1 | 13.9% | wheniwork.com/l/employee-scheduling-c |
| wheniwork | $2.85 | 1 | 6.6% | wheniwork.com/l/scheduling-software |
| work schedule | $5.55 | 1 | 2.6% | wheniwork.com/l/employee-scheduling-c |
| work schedule template | $4.90 | 1 | 1.5% | wheniwork.com/l/employee-scheduling-c |
| connecteam | $6.50 | 6 | 1.3% | wheniwork.com/l/employee-scheduling |
| schedule app | $7.63 | 1 | 1.3% | wheniwork.com/l/employee-scheduling-c |
| employee schedule template | $4.90 | 1 | 1.2% | wheniwork.com/l/employee-scheduling-c |
| free scheduling app | $6.35 | 1 | 1.0% | wheniwork.com/l/employee-scheduling-c |
| format for schedule of works | $4.90 | 1 | 1.0% | wheniwork.com/l/employee-scheduling-c |
| scheduling app | $7.63 | 2 | 1.0% | wheniwork.com/l/employee-scheduling-c |
| 7shift | $3.46 | 1 | 0.9% | wheniwork.com/l/employee-scheduling |
| scheduling apps | $7.63 | 1 | 0.8% | wheniwork.com/l/employee-scheduling-c |
| online employee scheduling | $18.78 | 1 | 0.8% | wheniwork.com/l/employee-scheduling-c |
| free schedule maker | $2.98 | 1 | 0.7% | wheniwork.com/l/employee-scheduling-c |
Work Schedule Generator
Free Shift Scheduling App — Create and Publish Schedules, See Open slots, Approve PTO, and Track Time and Budgets.
https://www.wheniwork.com
Work Schedule Generator
Free Employee Scheduling App — Create and Publish Schedules, See Open slots, Approve PTO, and Track Time and Budgets. Quickly and Easily Create Employee Schedules in Just Minutes! Request a Demo Today. Get Shift Done™.
https://www.wheniwork.com
Work Schedule Generator
Free Shift Scheduling App — Create and Publish Schedules, See Open slots, Approve PTO, and Track Time and Budgets. Quickly and Easily Create Employee Schedules in Just Minutes! Request a Demo Today. Get Shift Done™.
https://www.wheniwork.com
Work Schedule Generator
Free Shift Scheduling App — Create and Publish Schedules, See Open slots, Approve PTO, and Track Time and Budgets. Scheduling, time tracking, messaging, and payroll for small businesses. Start a free trial.
https://www.wheniwork.com
Work Schedule Generator
Free Employee Scheduling App — Create and Publish Schedules, See Open slots, Approve PTO, and Track Time and Budgets.
https://www.wheniwork.com
Pros: When I Work has very accurate geofencing that allowed our team to track employee arrivals, departures, and location.
Cons: There are many opportunities to get stalled in a simple workflow. For example, clicking "Confirm Shift", and then indicating you've arrived for work and then confirming that requires a lot of clicks through various screens to actually show that you're clocked in. When you're in a rush or have a slower connection, clicking one button would be much more helpful, rather than multiple layers of confirmation.
Kaleb V. · Chiropractor · Health, Wellness and Fitness · April 30, 2026
Overall positive experience with When I Work, some new features over time but mostly for premium subscriptions or third party sales. It would be nice if small bug would be fixed like the precision of the drag and drop which is sometimes impossible to align with a specific time like 1PM if the move is less than 30 mintues.
Pros: The drag and drop, while not perfect works most of the time. The interface is modern and easy to work with.
Cons: The steep price increase if you need 2 locations. Doubling the price per account double the burden on a small company.
Matt A. · Ops Manager · Sports · April 29, 2026
My experience has been great with dealing with support. They're quick to respond and want to help. The software is very easy and straight forward to use.
Pros: Templates are amazing. Shift templates, job templates, etc. I also like the drag and drop and copy for shifts. I like the reports that we can download for time tracking.
Cons: You can't schedule into the next day. When scheduling, you can only schedule until midnight. It would be nice to be able to schedule from like 10:00pm to 6:00am or similar.
Dale C. · City Operations Manager · Transportation/Trucking/Railroad · April 28, 2026
I really liked When I work. You could sort by alpha and by shifts. Not to complicated to navigate.
Pros: It was easy to use and sorting shifts was easy to do. staff could be sorted by shift or alphabetical by last name.
Cons: often the drop shift/shift swap was confusing as to where they were located in the app. Especially if you didn't do it all the time.
Tina B. · Unit Coordinatore · Hospital & Health Care · April 27, 2026
I have found it very reliable using When I Work for my scheduling. It allows people to request time off or switch shifts without any issues.
Pros: Easy to use, it is a great way to stay on top scheduling. Great set of reminders about upcoming shifts
Cons: I have not found a single thing that I like the least. Overall, it has kept up with the correct adjustments since the start of our use
Juan S. · Manager at Carwash · Automotive · April 24, 2026
It has been good. Getting to know all of the options and videos and help have been very useful to learn more.
Pros: Being able to see the location of employees when they clock in and out. Helpful tips are good but could be more narrow options.
Cons: Sometimes to hard to find information. Setting schedules sometimes could be more user friendly. Could be more user friendly when using a phone.
Kristen L. · Office Admin · Hospital & Health Care · April 24, 2026
When I Work helps me especially with schedule management in the team. At first I thought it was an extra tool, but in the end it simplifies a lot of things.
Pros: Very practical to organize schedules, see who is working and avoid confusion. I also like notifications that allow you to stay informed quickly of changes. For a small team, it really brings clarity.
Cons: Some more advanced options may be missing as needed. And sometimes schedule adjustments can take a little time if everyone doesn't update properly.
Pam L. · Intake Coordinator · Hospital & Health Care · April 23, 2026
Overall positive. Has a bit of a learning curve but am generally happy with how the software is set up
Pros: Time Tracking, Value. I like how staff can see their schedule as well as pick up open shifts without having to go through admin.
Cons: Ease of Use. It was a little unclear on how to set up schedules and add staff however once I was able to navigate a while it works well
Paul F. · Owner · Hospital & Health Care · April 23, 2026
Awesome! This is a fantastic and affordable scheduling and time-tracking tool for single and multiple location workplaces.
Pros: When I Work is a great tool for schedule creation and hour tracking. It also has a feature that allows staff who are working at off-site locations to clock in and out based on where they are physically located -- so a team member has to be at a certain location to report that they are starting work. It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their fingertips. Also, the pricing is AMAZING. You pay by the month based on the number of staff. It's super flexible up and down.
Cons: I do wish there were a way to tag some classes of employees as "must clock in/out" and others can be excused.
JoAnna L. · Executive Director · Sports · April 23, 2026
Great in terms of getting update on my schedule and also have access to add or reduce my clock in and clock out time.
Pros: Scheduling and Proper channel .Which helps in clear scheduling and also track the in and out timing .Specially the job location GPS setting.
Cons: Need to be more advanced and easy to be accessible would be great if the play store applications have more features to view.
Nikki R. · Accountant · Health, Wellness and Fitness · April 23, 2026
I use it to schedule two businesses, mostly part time staff on a weekly basis and I also use it for our timesheet for payroll.
Pros: Ease of getting a weekly schedule out to 20-50 part time employees on a regular basis. I like that it has a time clock option which I didn't use at the last business I was at that used this system. It was a savior when my business changed point of sale platforms that no longer had a timesheet option.
Cons: Some setting restricting when staff can change their availability, and RO. How notifications or "confirm shift" can be overlooked by staff.
Morgan M. · General Manager · Health, Wellness and Fitness · April 23, 2026
We do really like this system and it is steps above what we were using in the past. I feel that this has been a time saver that allows our management staff to be on the floor instead of tied to the office.
Pros: This has been a game changer when we schedule our 145 students staff. It is easy to change and drop shifts as well as follow absences.
Cons: It has some features we don't use that cause some confusion. We deal with a lot of international student staff that take a little more time learning to navigate the system.
Amy R. · Accounts Coordinator · Food & Beverages · April 23, 2026
Very positive experience with the app as opposed to the old way we would do things. Much less time management needed
Pros: The ease of students picking and dropping off shifts. I love the extra reports that can be ran to help with productivity
Cons: The app can be a little buggy loading. But overall it has been a good experience. Would be nice to have an option to print the schedule from the app.
Eduardo L. · Sous chef · Food & Beverages · April 23, 2026
I love When I Work. I use it professionally as a scheduler of a Nursing team, as well as on the other side of the spectrum as a contractor with a marketing agency. I get to see the best of both worlds!
Pros: Value for Money: Unbeatable. It packs the features of five apps into one price point. Ease of Use: Very user-friendly! even my newest hires can coordinate it right off the bat! Time Tracking: Excellent native tracking with billable hours—no extra plugins needed. Team Collaboration: Top-tier. The Bottom Line: Best for teams that want to centralize everything and don't mind a few minutes of "learning the ropes."
Cons: I would like there to be a way to "not approve" requested hours in the "open shift requests". Currently, there is no way to remove them from there unless they are approved.
Angelina L. · Staffing Manager · Staffing and Recruiting · April 23, 2026
Pros: What stands out most about When I Work is how simple it makes something that’s usually messy: managing schedules and communication for hourly teams.
Cons: Some advanced features can feel a bit limited compared to heavier workforce management systems, but for small to mid-sized teams, it hits a sweet spot between usability and functionality
Ashley C. · HR manager · Logistics and Supply Chain · April 23, 2026
Pros: What I liked most about When I Work is how much time it saves on scheduling and coordination. In practice, instead of managing shifts through Excel or emails, everything is centralized: schedules, availability, and communication. For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces operational friction and improves efficiency.
Cons: What I liked least about When I Work is that it can feel limited when you need more advanced features or deeper customization. For example, reporting and integrations are not as developed as in more complex systems, which can be a constraint in structured environments. Also, notifications can sometimes become overwhelming or missed depending on usage.
MrElonElon u. · Compliance · Financial Services · April 18, 2026
Good tool for a small company with only 1 location as long as the range of features meets your needs out of the box.
Pros: Biggest pro is that the app is usable via mobile devices so that employees can swap shifts at any time of day. They don’t need to be at work to see the available shifts.
Cons: Limited range of features. There’s no option to add custom fields for industry specific needs and tasks.
Christine B. · Pilates transformation expert · Health, Wellness and Fitness · April 12, 2026
My experience with When I Work has been very positive. It makes scheduling simple, keeps the team connected, and the mobile app adds great flexibility. While there’s minor room for improvement in notifications and reporting, it’s a reliable tool that truly streamlines workforce management.
Pros: I really liked how intuitive and user-friendly When I Work is. Scheduling is fast and effortless, and it makes team communication seamless. The mobile app is especially handy for managing shifts on the go.
Cons: Notifications sometimes lag, reporting is limited, and the mobile app can be a bit slow occasionally.
Anonymous User · Admin · Accounting · April 8, 2026
I am a "night nanny" that helps new families with their newborn. I take the night shift so they can sleep. I appreciate being able to track my hours and make sure I don't have any conflicts in my schedule. It also makes it easy to get paid by the Nanny Organization I work for.
Pros: As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift.
Cons: Occasionally, the app freezes and I have to restart. Sometimes, it isn't the best about sending notifications for changes in a shift or a switch in times needed.
Natalie C. · Night Nanny Provider · Hospital & Health Care · April 8, 2026
Overall, my experience with When I Work has been very positive. The platform is easy to use and provides clear, helpful information, including the exact location of my shifts. I appreciate being able to view my schedule well in advance, which helps with planning, and the time-off request process is simple and convenient.
Pros: What I like most about When I Work is the accuracy and clarity of its time tracking. Being able to easily review my clock-in and clock-out times helps me stay organized and aware of my hours throughout the pay period.
Cons: What I like least about When I Work is that it does not display my total weekly hours in real time during an active shift. I can only see my accumulated hours after I’ve fully clocked out, which makes it difficult to monitor my time throughout the week and avoid going into overtime.
Jessy R. · Patient Care Coordinator · Medical Practice · March 26, 2026
I’ve had a pleasant experience with When I Work. I love how easy it is to use. Everything is easy to access!
Pros: I love how straightforward it is to use. I don’t have to think much when using it and I love that! It’s great!
Cons: I have experienced too many issues with When I Work. I think it is a great platform that operates smoothly.
Mikaela S. · Assistant Manager · Consumer Goods · March 25, 2026
I'm 30 days in using it and it only took about 3 days to get really used to it. Can't complain too muhc
Pros: Ease of use, team communication and time tracking (with the exception of lunch breaks not added in). I also like being able to color code it. Lastly, my employees requesting time off for entire or part time throughout the day is easy.
Cons: It doesn't factor in a lunch break. Most states require 30 minutes for more than 6 hours so just automatically factoring that in regardless if that actually clock out. 8 hours maybe 1 hour. Since that's normal. I don't schedule over 6 hours at this time so I haven't played with the lunch breaks. I'm sure it's simple to add just haven't looked into it.
McKinley S. · Operations Manager · Real Estate · March 21, 2026
It is a good app for small companies with not a lot of employees, or companies that don't have different shift types
Pros: easy clock-in kiosk. easy to use. easy for the staff to learn how to use, and review their schedule.
Cons: the inability to schedule different shift types, such as 4x10 or 5x8's and to be able to keep track overtime that applies to those shift types
Jessie K. · RVT manager · Veterinary · March 20, 2026
- |
| Bakery | 1 | 8 | - |
| Absence Management | 1 | 9 | - |
| Brewery | 1 | 9 | - |
| Nonprofit | 1 | 9 | - |
| Attendance Tracking | 1 | 10 | AdShortlist |
| Food Service Management | 1 | 11 | - |
| Employee Monitoring | 1 | 12 | - |
| Catering | 1 | 13 | - |
| Time Clock | 1 | 15 | AdShortlist |
| Calendar | 1 | 19 | Shortlist |
| Scheduling | 1 | 20 | AdShortlist |
| Salon | 1 | 21 | Shortlist |
| Employee Scheduling | 1 | 24 | Shortlist |
| Medical Scheduling | 1 | 24 | - |
| Time Tracking | 2 | 3 | Ad |
| Team Communication | 2 | 16 | - |