Rating
4.6
772 reviews
Starting price
$9
Per User
Categories
20
Founded
2008
Employees
390
Funding
143M
Venture (Round not Specified)
Deputy is a human resources (HR) software that helps small teams in retail, hospitality, and food service manage scheduling, time tracking, and payroll prep in one place. Mobile access and real-time scheduling make it easy to stay updated, but bugs and slow support can affect day-to-day operations.
Ad spend / mo
$8K
66 paid keywords
Paid visits / mo
2,803
Organic keywords
18,788
Organic visits / mo
56,025
Authority
47
7,146 ref domains
Creatives run
100
as Deputec Pty Ltd
Active now
29
last 14 days
Advertising since
Oct 2024
1.5+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as Deputy - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Employee Shift Scheduling & Workforce Management Software advertisers - the validated angles to copy. See the niche →
(772 reviews)
Overall, Deputy is a useful workforce management tool that improves scheduling efficiency and team organization. It provides good value for money and security when everything runs smoothly and offers a secure environment for managing employee information. However, improving accuracy in time tracking and making payroll calculations clearer would significantly enhance trust and reliability in the sytem.
Pros: Deputy is very user-friendly and makes scheduling and time tracking straightforward. The mobile app is convenient for clocking in and out, and schedules are clearly displayed, which helps reduce confusion. I also appreciate how it centralizes shift management , making communication between staff and management more efficient. From a value-for-money perpective, it offers solid features for managing teams and reducing manual scheduling work.
Cons: The main downside is occasional inaccuracies in time tracking and total hour calcutions. The pay and payment process could be more transparent, especially when reviewing total hours before payroll is finalized. Additionally, customer support response times could be improved, and some features feel restricted depending on user access levels.
Max D. · Night Audit · Hospitality · April 23, 2026
My overall experience with Deputy was good. The app offers strong functionality for scheduling, timekeeping, and staff management. While there was a learning curve at first, it performed well once set up and in regular use.
Pros: I liked how user‑friendly the Deputy app is. It made scheduling, clock‑ins, and team communication easy to manage, and the real‑time updates were especially helpful.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Nurse Scheduling | 1 | 2 | - |
| Restaurant Management | 1 | 6 |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| deputy | $2.41 | 1 | 60.5% | www.deputy.com/ |
| deputy scheduling | $14.29 | 1 | 4.1% | www.deputy.com/ |
| deputy hr software | $92.73 | 1 | 2.4% | www.deputy.com/ |
| deputy time tracking | $19.24 | 1 | 1.8% | www.deputy.com/ |
| deputy application | $10.25 | 1 | 1.2% | www.deputy.com/ |
| deputy scheduler | $14.29 | 1 | 0.9% | www.deputy.com/ |
| deputy pricing | $11.16 | 1 | 0.9% | www.deputy.com/ |
| deputy time clock | $10.49 | 1 | 0.7% | www.deputy.com/ |
| deputu | $2.41 | 1 | 0.6% | www.deputy.com/ |
| depity | $2.41 | 1 | 0.5% | www.deputy.com/ |
| deputy clock in | $17.50 | 1 | 0.5% | www.deputy.com/ |
| deputy rostering | $14.29 | 2 | 0.4% | www.deputy.com/ |
| deputy payroll | $19.11 | 2 | 0.3% | www.deputy.com/ |
| deputy rostering software | $18.22 | 1 | 0.2% | www.deputy.com/ |
| deputy schedule | $14.29 | 2 | 0.2% | www.deputy.com/ |
Deputy Free Trial | Schedule Staff in Minutes | Book a Demo
Staff scheduling technology that lets you fill shifts, track hours and control costs. Deputy is the integrated employee scheduling software loved...
https://www.deputy.com › deputy › trial
Deputy Free Trial | Schedule Staff in Minutes
Staff scheduling technology that lets you fill shifts, track hours and control costs. Run your business better with employee scheduling that...
https://www.deputy.com › deputy › trial
Deputy Free Trial | Schedule Staff in Minutes | Book a Demo
Deputy is the integrated employee scheduling software loved by 1.4 million shift workers. Staff scheduling technology that lets you fill shifts...
https://www.deputy.com › deputy › trial
Deputy - Scheduling Solution | Workforce Management Tool
Staff scheduling technology that lets you fill shifts, track hours and control costs. Deputy is the integrated employee scheduling software loved...
https://www.deputy.com › deputy › trial
Deputy Free Trial | Manage Shifts with Ease
Try Deputy free and manage shifts, time tracking, and teams in one platform. Try Deputy free for up to 31 days. No credit card required.
https://www.deputy.com › deputy › trial
Cons: At times, the app could feel a bit complex for simple tasks, and some features required extra steps. It took a bit of time to fully get comfortable with all the functionality.
Radha S. · Legal Assistant · Legal Services · April 20, 2026
My experience with Deputy has been positive. It has made managing shifts and staying updated much easier. It’s a helpful tool for both staff and managers, even though there are small areas that could be improved.
Pros: Deputy makes scheduling very easy and organised. It’s simple to use, and I like how I can see my shifts clearly and get updates quickly. It also helps with communication between staff and management, which makes work smoother.
Cons: Sometimes the app can be a bit slow or glitchy, especially when trying to load shifts. Also, some features are not very clear at first and take time to understand.
Portia A. · Nurse · Hospital & Health Care · April 8, 2026
Overall, my experience with Deputy has been very positive. The platform provides a comprehensive and efficient solution for managing schedules, tracking employee hours, and maintaining clear communication within a team. Its user-friendly design reduces the learning curve and allows both managers and employees to navigate the system with ease. Despite some minor technical limitations, Deputy consistently delivers on its core functionalities and contributes to a more organized and productive workflow. It is a dependable tool that supports effective workforce management in a professional setting.
Pros: Deputy is really easy to use and saves a lot of time. I especially like the mobile app and how simple it is to manage schedules and shifts. I liked how user-friendly and intuitive Deputy is. It makes scheduling shifts, tracking hours, and managing team availability really simple. The ability for employees to swap shifts and communicate within the app also improves team coordination
Cons: At times, certain features aren’t very intuitive, especially for new users. It can take some time to fully understand all the tools and settings. I wish there was a different view for monthly schedules as well.
Yasmin M. · Administrative Assistant · Retail · April 6, 2026
I will certainly give a 9.5/10 to deputy , not just a big fan of the last update for timesheet approvals
Pros: Ib been using Deputy since years , its convenient and efficient , might not be the cheapest in the market but certainly the best
Cons: The user platform is really quick to get the hang of , you can transform everything to excel spreadsheet too which fits how we run our businesses
Charly R. · OPS Manager · Hospitality · March 4, 2026
Average. Needs to improve sales team and support by a mile. They got potential but losing because of their crappy CS.
Pros: It is easy to sue once set up. Setup takes a while and their sales or support is very lackluster and the CS is very slow.
Cons: Slow CS and they are not very knowledgeable. I end up setting up from other users. It is very hard to get answers.
Anonymous User · HR Manager · Retail · February 25, 2026
It was overall very positive! It's one of the best, if not the best tool I've used of its kind so far.
Pros: It was very easy to use and the user interface was simple for the user to figure things out their own. Offering and swapping shifts were a breeze.
Cons: I honestly can't think of anything negative about it since I last used it. Maybe it could add a dark mode.
Mel P. · Customer Service · Entertainment · February 19, 2026
I used it as a retail manager for over 2 years and was always thankful it existed. Support was helpful on the few occasions I needed it.
Pros: It's so easy to use on both a manager and employee POV. It's so user friendly! I love that you can assign shifts, remove shifts, swap and edit shifts easily. You can also very easily time track employees, which makes payroll much easier.
Cons: The mobile app vs desktop experience is a bit different, and I found notifications hard to manage sometimes.
Caitlin X. · Cluster Manager · Retail · January 29, 2026
I love the deputy platform. As an employee it is very convenient to know your schedule and clocking in and out of work.
Pros: I like how easy it is to use and understand the deputy platform. I used deputy with previous companies which i have worked for.
Cons: It takes a little while to learn the capabilities of the deputy platform. Features such as requesting a day off from your company will take navigating for a few days.
Tomoya K. · Sales Representative · Apparel & Fashion · December 27, 2025
Very good. We have fully understood the Hr side and the onboarding as well as th uploading of personal documents. Schedule and rota writing is very smart.
Pros: Scheduling and onboarding is very good. We also started to use the insights and sales forecast which proves to be a very useful tool.
Cons: Payroll reports don’t show what I need. It would be good to develop timesheet reports. I am currently calculating manually the split between holiday hours and worked hours.
Rocco S. · Operations Manager · Hospitality · December 24, 2025
Overall great experience and our records where kept secured and the customer support was always available
Pros: Great value for money and the clock and times was very effective that it helps witn efficient time tracking
Cons: The employee management tool was a little too cumbersome and the user access was always breaking and needed regular fix
Wendy O. · HR officer · Banking · December 7, 2025
I personally never had any issues using deputy my company just decided to switch softwares to match what others building in the company were using.
Pros: Easy to use software for clocking in and out for employees. Simple for admin users to make adjustments needed.
Cons: When my team used it the time clock did not sync up with the app perfectly and sometimes was a bit of a lag.
Maxx G. · Inventory Manager · Retail · November 26, 2025
Deputy has most of the functionality we are looking for in a timeclock application. Our employees find it easy to use, and the punch details easily export to our payroll system.
Pros: Managers can see the schedule and current punch-in information, and communicate with the whole staff through the app. This allows supervisors to keep track of who is working, and quickly make scheduling changes as needed.
Cons: When employee enters a punch that overlaps with a time off request, the kiosk doesn't log the punch or notify the employee that there is an issue. This can be frustrating when, for example, an employee returns early from a doctor's appointment, thinks they have punched in, but their supervisor finds out when approving timesheets that the punch was not logged.
Amy E. · Vice President · Retail · November 25, 2025
Overall, my experience with Deputy has been positive. It's user friendly, keeps track of important scheduling information, and makes managing shifts a lot easier compared to older systems. While there are occasional technical glitches, the benefits outweigh the drawbacks, and it's definitely a helpful tool for employees and managers alike.
Pros: I really liked how easy it was to clock in and out, request time off, and check my schedule. The app is simple to navigate and keeps everything in one place, which made it very convenient for staying on top of shifts. I also appreciated the notifications, since they helped me avoid missing any changes or updates.
Cons: Sometimes the app lagged or took a while to load, which was frustrating when I was in a rush. Also, there were times when schedule updates didn't show up right away, so I had to double-check with my manager.
Angelica F. · Tutor · Education Management · September 25, 2025
Overall, the accessibility of the platform on my phone is what makes this app the best for me. I have recommended it in new jobs as well where they don't already use it.
Pros: It is user friendly, allows for accurate time tracking and also it is mobile friendly. I can easily clock on and off for shifts and communicate with my team.
Cons: Not the best for remote employees as the app is location-based. Can be tricky coordinating employees in different time zones.
Isabella H. · Marketing Manager · Retail · August 26, 2025
I've used Deputy in multiple organisations in restaurants, events and education settings over many years and it has always been pretty reliable, though I don't think it developed as quickly as other similar software packages and started to lag behind a bit. However, for the time I used it, it did what I needed it to.
Pros: Scheduling was the best aspect along with the cost reporting analysis. Timesheets and hours checking was OK.
Cons: Task setting wasn't that sophisticated but seemed to start to upgrade by the time I moved to other software, as did other features, but I'd already committed to change. Restrictive comms options.
Richard J. · General Manager · Education Management · August 21, 2025
Initially Deputy met our busi ess needs but as we grey it could not keep up necessitating us to switch providers.
Pros: Super easy interface for employees to use but feature add did not keep up with competitors in the market considering the price point
Cons: Integration with Xero was limiting to ensure payrol was run correctly without errors. Sometimes very slow to load.
Anonymous User · GM · Retail · August 8, 2025
it was good, we enjoyed the platform and used it for many years, we stopped using it because of the price
Pros: the ease of scheduling was really good, creating simple shifts that were easy to read on the app was great
Cons: Didn't have a lot of features, also the recording of timesheets and overall hours was not the best we found
Rajit B. · Coaching Director · Sports · July 19, 2025
My overall experience is very positive and our bussines has now been using it for a while and will continue to use in the future
Pros: the ease of use. very easy for all my crew to use each day. love the pin drops so you can see where crew are clocking on and off
Cons: nothing, it is really easy for everyone to use and simply but yet great design. love it can say a bad thing about it
Tania R. · office admin · Civil Engineering · July 14, 2025
Very good. Used hourly at our company. Web based is essential for travelling crews, which is great for the office.
Pros: That I could schedule my employees and process payroll from one program. Fees are very affordable and the program is web based.
Cons: I do not like how it is mainly for restaurant industry; you should be able to choose your industry. Also, the app is glitchy sometimes.
Lia O. · Vice President · Construction · June 12, 2025
I initially started using it with multiple locations and numerous desk staff in 2017. We shut it down during the pandemic and relaunched it with one location and only a few staff. It has never let me down.
Pros: Deputy makes it easy to schedule my team and keep them up to date with minimal effort. Staff are notified whenever schedule changes are made to their schedules. They can clock in and out via the app or on their computers. Geo restrictions keep them honest.
Cons: It balks when I try to schedule hourly workers more than 8 hours per day, especially when copying this week's schedule to next week. I'm sure I can configure it but I haven't spent the time.
Scott M. · Managing Member · Retail · May 31, 2025
I used it operationally for a few years and found it easy and functional. Its very easy to make basic changes to scheduling and do timesheet approvals from a phone.
Pros: Detailed functionality makes it ideal for most aspects of managing staff scheduling, timekeeping, and outputting to payroll. Easy to use by employees.
Cons: Once in a while, employees would have issues with the app, but this would be temporary, possibly to do with connectivity on the devices. Its not the cheapest option if you have a lot of staff doing few hours, as its a per user subscription I think.
Tim L. · Operations · Warehousing · May 27, 2025
Awesome great fantastic perfect I have no complaints at all . Please keep up the great work don’t change
Pros: Honestly everything I have no complaints at all it’s the best app I’ve ever used as an employee and admin
Cons: The cost a month , that’s all I can think of and that’s me grasping at straws. It’s really a great app
Jeremiah M. · Chief of operation · Security and Investigations · May 22, 2025
Very good app, staff love the clock in and out feature, Back office flows nicely, links great with payroll
Pros: Great to keep track of shifts user friendly Use of standard rota
Cons: Can sometimes be slow. rotas can sometimes look messy
Lucy H. · hr · Public Relations and Communications · May 13, 2025
Very happy with Deputy and it is invaluable for our organisation.
Pros: Very transparent and clear shift scheduling app. Provides both workers and clients a detailed overview of shifts that are booked in. The app is very user friendly. Easy to submit timesheets and view the details of each site.
Cons: Customer services can sometimes take a while to respond to you.
Sean E. · Client Services Manager · Hospital & Health Care · May 12, 2025
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| Absence Management | 1 | 10 | - |
| Catering | 1 | 14 | - |
| Leave Management System | 1 | 17 | Shortlist |
| Nonprofit Project Management | 1 | 25 | - |
| Attendance Tracking | 2 | 1 | Shortlist |
| Employee Engagement | 2 | 4 | - |
| Medical Scheduling | 2 | 5 | - |
| Applicant Tracking | 2 | 8 | - |
| Project Planning | 2 | 9 | - |
| Calendar | 2 | 10 | Shortlist |
| Human Resources | 2 | 10 | Shortlist |
| Project Tracking | 2 | 10 | - |
| Employee Scheduling | 2 | 11 | Shortlist |
| Talent Management | 2 | 12 | - |
| Task Management | 2 | 21 | - |
| Onboarding | 2 | 22 | - |
| Time Clock | 2 | 22 | Shortlist |
| Scheduling | 2 | 37 | Shortlist |
| Time Tracking | 2 | 47 | - |