Thinkific

Pros: Still a go-to course builder that remains one of the best offering an even simpler interface for designing courses with recent updates as well as more opportunities for creating an immersive and communicative experience for everyone participating in a course. Mobile updates have also allowed for greater efficiency as so many more users are utilizing mobile phones more now so these have been critical changes that have kept it in the top tier for course builders.

Cons: The interface has greatly improved so now I would say just continuing to add more advanced features and functions that are easy to select are next areas of improvements I would like to see.

Pros: The thing I like most about Thinkific is the overall simplicity of creating your course. The help files' ability to walk me through every one of my problems or mistakes without needing to speak with a person is a real timesaver! The options for designs using the templates are versatile enough to create a beautiful course layout with almost any of the templates. Most of all—it is a good value for the cost.

Cons: I would like to see a better option on how the multiple courses are listed. A simple drag and drop image.

Pros: It's great to be able to create your own course on the platform. There is a lot of flexibility to have quizzes, summaries, or even upload documents that can be downlaoded.

Cons: Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video. Also, there are a few times the video would lag.

Pros: One of the things I like is that I don’t have to know anything about coding for me to be able to make a website.

Cons: If I had to choose one it would be that the free option isn’t available. It gave me more options when creating courses.

Pros: Before starting my online academy I looked at a number of options. I was looking for usability for someone who's never done programming for a webpage and the possibility to integrated it with live lessons. Thinkific did that and more: it made administration so much easier with the number of payment options available I also have very good experience with customer support they usually reply within hours

Cons: It's just my thing I guess but I really don't like that part of courses are called chapters and lessons are part of chapters could be confusing

Pros: Thinkific delivers exceptional value for training providers. The platform is intuitive, reliable, and visually clean — ideal for building structured, professional courses. Their customer support team is one of the best I’ve experienced: fast, friendly, and genuinely proactive in solving issues. Uploading, organizing, and managing content feels seamless once you get used to the flow.

Cons: Some AI-powered enhancements could make course creation faster, especially when migrating or duplicating content across courses. The new AI landing page builder is visually nice but still limited in customization compared to the classic editor. A few automation options (like quiz imports or batch updates) would be great additions for power users.

Pros: Customer support was great when I first began using Thinkific. Although there is no free account option publicly, I asked if they had a free plan and they set me up with one so I could test the features indefinitely because sites like this can take a while to learn. This was great! I had time to relax and tweak until I couldn't tweak any more!

Cons: It's virtually impossible to cancel a subscription! I tried closing my account by contacting support multiple times and they just don't get it! I disconnected my domain before closing the account leading me to not be able to access my account. I have contacted them several times and they just don't get it! I'm sorry - thinkific support has this coming - collectively they are dumb as tree stumps! Actually trees have more consciousness than Thinkific support. They deserved that... Maybe you'll listen more in the future! Next will be BBB.

Pros: It gets the job done if your needs are basic. It’s straightforward to use and handles core functions like organizing content, course creation and managing users, but it doesn’t go much beyond that - in my case.

Cons: As our needs evolved, Thinkific just couldn’t keep up. It’s fine for basic course delivery, but we eventually needed more flexibility and functionality than the platform could offer — which is why we decided to move on.

Pros: It is incredibly easy to use. As a trainer with limited tech experience I have found it intuitive to use. I was previously with another e-learning platform and lost countless hours trying to work out how to get things to work.

Cons: The dark mode needed some tweaking to ensure the course was fully in dark mode. However, with the help of ChatGPT I was able to get some html code to fix the issue.

Pros: What stood out the most to us with Thinkific is the ease of use for the user and our admin team. We liked how we could easily rebuild our courses, but now have more flexibility when building new courses. We have found the building process to be easy with our current systems and editing old courses is rather smooth. We also liked the ability to move our old Slack Groups into a Community Group so we help encourage more conversations amongst our members.

Cons: One issue we had with the platform was the fact that our e-Learnings needed to be uploaded as multimedia files to meet a similar structure to how we used to manage our courses in our old system. Luckily we were able to work with the Thinkific team to use some custom code to ensure that students will navigate through the content properly. A small extra step is needed when we add in these materials, so that was a slight downside, but we are able to build that into our workflow.

Pros: The products are user-friendly and the team is really easy to work with and quickly respond to requests or concerns.

Cons: Currently, the only way to mark courses as complete is by submitting a spreadsheet upload and it is quite manual and time consuming, considering we do this quite a lot. You also can't duplicate learning paths, which is quite frustrating for us and requires a lot of manual copying out.

Pros: What I liked most about Thinkific was its user-friendly interface and the way it allowed me to design and deliver courses without needing advanced technical skills. The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience. I particularly appreciated how easy it was to customize the learner journey and maintain a professional brand look.

Cons: What I liked least about Thinkific was that, as with any growing company, there were times when priorities shifted quickly, which could make long-term planning a bit challenging. Still, I valued the open communication within teams, which helped us adapt and keep moving forward effectively.

Pros: The servic was grewt but when we chose not continue with them we cancelled our membership. One yewr late they charged us again. They wouldnt tefund our money.

Cons: They stated it its their policy not refund anyone. Its never smart to choose policy over your customers satisication.

Pros: I like that you can incorporate different file types into the platform. There are videos, documents, schedules, quizzes, and other files that are all able to be used on Thinkific.

Cons: It is hard to view items and the way they are posted sometimes makes it hard to find what you are looking for. Also, I am unsure if I am supposed to mark items as "done" in order to complete the module or not.

Pros: It was always very user friendly, both on the admin side as well as the customer side. It wasn't glitchy. Never had a complaint about functionality. Content organization was easy and linear. Uploading and organizing was also easy.

Cons: At the time we hosted our content there, it didn't have a community feature that it does now. If it were up to me, I'd return to Thinkific.

Pros: Easy to get set up and upload a course. It offers a wide range of features.

Cons: The features aren't customizable and some don't even work. Also terrible customer service. There has been a bug in one of their core features for almost a full month now, and customer service only sends templated responses with no details about when it will be fixed. Many of their features also don't allow for any customization, and the dashboard is not very easy to navigate.

Pros: This was the first site I used when I first started my coaching business. I was able to create landing pages for my first lead magnets with ease despite not having a clue what I was doing!

Cons: At the time, there were minimal options for designs I liked and I eventually grew out of it.

Pros: A renowned platform built to deliver online courses, sell digital product and market personal expertise through webinars and conferencing facilities. Its robust features as website builder, landing pages creator and the bunch of add-ons to integrate for third party uses as blog posts, make Thinkific stand away from the crowd. Though a beginner, and in few clicks, you can customize your course, enrol students, create and sell e-books, start conferencing and many other unlimited features at low costs. Uploading data can go up to 2G, which is not found with other rivals.

Cons: Actually, so many users speak about bulk enrolment problems and some outdated features, particularly video players. honestly, I also did not like their support help and updates, everything is just general.

Pros: So easy to get started. Adding creator content is simple and the designing aspect is also very intuitive.

Cons: The limitations to customize the course player. There are types of lessons, but other than that you are stuck using their templates.

Pros: The price for the quality of performance.

Cons: Wasn;t able to do everything that I needed out of a software.

Pros: They offered a generous trial period to try it out.

Cons: I found it hard to get something that looked professional in terms of design. Possibly didn't spend long enough or get the proper support, so may be my fault.

Pros: Ease of use, option to share certificates with students

Cons: Managing students is a little complex from the admin dashboard