DimoMaint FM

Pros: The extensive functionality of the product, endless features and usability.

Cons: Nothing to note at this time, very user friendly.

Pros: Simple system to use and very cost effective, excellent for asset management

Cons: The reporting could be a bit slicker, but this is improving all the time.

Pros: What we like most about Trackplan is its seamless scheduling for Planned Preventative Maintenance and Reactive Works, which keeps our operations running efficiently. Additionally, the ability to create real-time, customisable forms for our team has greatly improved our workflow and data collection.

Cons: The main drawback of Trackplan is its occasional limitations in functionality, which can impact workflow efficiency. However, these challenges are effectively managed with the support provided by [sensitive content hidden], ensuring that issues are resolved promptly.

Pros: Easy to navigate. Easy to set up assets, schedules and Jobs. Very responsive customer support.

Cons: I've nothing to add here. I can't find anything negative to say about the product.

Pros: Easy to use, excellent customer support, easy implementation, adaptability, asset management,

Cons: its quite minor really but i tend to find the definition on the website slightly fuzzy, its not as crystal clear as i would like, it may be settings at my end

Pros: I like the ease of scheduling work orders and notifying my technicians.

Cons: Occasionally the instructed technician will not get the message.

Pros: An incredibly versatile software that can manage a range of jobs across multiple teams and sites. Its ease of use for set up, additions and modifications makes it very attractive to the helpdesk administration and management. Trackplan FM has a range of features such job request link, QR code usage, forms, contractor management and purchase order request management and navigation through the desktop and mobile application is very intuitive. The management team are very responsive and proactive in both introducing new and enhancing existing features throughout the application via update releases at a greater frequency than would usually be expected. A very stable system frequently applauded by administrators, managers and technicians.

Cons: Any initial minor issues were addressed in a timely manner and the team is very open to exploring proposals.

Pros: i am fit to keep better records and check back on different pieces of equipment

Cons: i cant get the full benfit of it as i am new to it and would need trained on it i took over from one of our men who left ,he showed me the best he could at the time but i no i could do alot more with it if i new how

Pros: Ease of use and accessibility easy to navigate

Cons: No minus areas with the system it works good for Kare

Pros: Stability, availability, continues updates

Cons: Financial reports are good but need more improvement

Pros: The Development team at Trackplan listened to our company needs working with our internal team to enable the correct set up and implementation of the system in a good time frame

Cons: All areas from initial demo through to go live date went well, no negative comments to add

Pros: Trackplan has transformed the way we operate our complex estate, it has allowed us to centralise all elements of estate and facilities management, asset management and costings. It has allowed us to forecast budget spends and implement a longer term maintenance replacement program, instructing jobs to internal and external contractors was simple and we got their buy in early doors

Cons: When setting the system up it was very time consuming, this could be down to the particular way we needed it to operate, however there is a great support network and online training sessions were provided, honestly most of the system set up was self taught due to the ease in using the system.

Pros: PPM scheduling is simple and effective within the system, allowing you to create bespoke schedules for various elements of PPM. You are also able to configure certain areas of the system to meet your own business needs. Reactive maintenance is also simple to management and along with the resource app, works can progress quickly and provide live data.

Cons: There is nothing that I do not like at this time and the system works well and meets our current requirements. it would be useful if the system could link with external finance systems ie SAGE or Navision and some contractors use other portals and have asked if they can link their system to Track Plan. this would be good upgrade.

Pros: Ease of use for our team. Tracking and location functionality. We are able to use any type of electronic device to hand to carry out our works and reporting.

Cons: Having to navigate through different pages to search for items where a master search bar could reduce the amount of trawling though pages to get to the end result.

Pros: Ease of raising jobs on - our old system was time consuming. It's easy to search for jobs if you can't remember a site you can filter by keywords in the description.

Cons: Alot of the setup was manual entry - Trades were manual, Trades and areas should be able to be set independently (especially if you're not using job throtle) Not all of my resources can over all trades in all regions.

Pros: Trackplan is a fantastic work order management system with great features that our business make great use of. We operate anything from reactive maintenance, compliance and also the likes of assets. We make great use of advanced features such as job throttling to distributed work equally across our supply chain and based on the numbers of things this system is capable of which fits our business needs I don't think any other system can compare.

Cons: I wouldn't necessarily have this as a real bit time negative point but certain features don't work together and then also parts are found to have bugs which is normal in any online software.

Pros: The system is intuitive to use, and it's easy to train even technophobes how to use the features. We have at times manipulated certain processes to work within some internal processes with the great support of the Trackplan team. The ability to adapt the system in this way has proved invaluable and I love being able to work on development ideas to really tailor to our particular requirements.

Cons: I think the biggest issues we've ever had with Trackplan is down to the fact that we're not using 100% in the way that it was intended to be used. I don't think there has been anything that we haven't been able to work around though with the help of [sensitive content hidden] and the team.

Pros: I appreciate the simple user interface and the inclusion of QR codes for reactive maintenance requests, a feature that sets this CAFM system apart from others. The system's user-friendly nature and self-explanatory design are commendable. The practice of sharing additional modules developed by the Trackplan development team with all system subscribers is a great advantage. Furthermore, the support for multiple languages is a valuable feature. The pricing structure, which is based on the number of jobs per year rather than the number of user licenses, represents a significant cost-saving advantage. The ease of uploading and downloading large amounts of data, as well as the straightforward job scheduling and tracking, are also highly beneficial. I am particularly pleased with the customer support, as the response to queries is consistently prompt, often within the same day. Additionally, the regular communication of system updates by the Trackplan team ensures that important updates are not overlooked.

Cons: I suggest making the job duration more explicit and easily accessible by featuring it prominently on the initial page when a specific job is selected. Simplifying the process for technicians to start, pause, and complete job durations will improve efficiency. Moreover, enhancing the final Work Order template to incorporate the checklist in the work order details, which can be printed as a hard copy and shared with the client, would be beneficial.

Pros: Ease Of Use & mobile access. Scheduling features

Cons: overall cost and slight difficulty initially setting up

Pros: Great product easy to use - makes reactive work planning much earier

Cons: ppm side takes a bit of getting used to.

Pros: Ease of use and flexible structure makes its hard to say no to.

Cons: Some of the pages seem a little too full of information but to get that right is a delicate balance.

Pros: TrackPlan application is very helpful in tracking your plans, activity. And helps in managing your work.

Cons: We have to update our progress in this application. No auto update option is available.

Pros: This application is handy when it comes to managing our site and various other tools. Everyone can easily use this app with a little knowledge as it is user friendly and efficient. I even use this app for allocating the cost of each asset which helps me to manage a budget.

Cons: There are not many bugs in this app. Even if there are bugs, it will be fixed soon in the next updated version.