Employment Hero

Pros: They're continuously updating the platform and adding new features. Can handle a weekly payroll

Cons: Some parts aren't intuitive to use. Other parts, like holiday balances, break easily and can result in lots of time and effort to get right. It doesn't feel quite so robust as other platforms on the market.

Pros: The sales & onboarding team have been very supportive. Uploading the data was so easy.

Cons: Finding answers was not always straight forward especially when encountering an error.

Pros: I like being able to have everything related to HR all in one place rather than having to use multiple systems.

Cons: I would like to have some automated functions such as calculating employee leave easier. I do not like how less company perks the site offers.

Pros: Easy, fun, colorful and straightforward. Extremely user-friendly. It can be tricky to introduce new tools, especially with a diverse age range, but it seems like Employment Hero has helped bridge that gap effectively.

Cons: Needs to accommodate part-time staff and make permissions a little more straightforward.

Pros: As and end-user, Employment Hero is a very useful tool to monitor your details like your salary, leave entitlements, tenure in the company. It’s a breeze in navigating the software as it has features that makes the software user-friendly.

Cons: I cannot see anything that I dislike in Employment Hero. It is easy to use and it takes little effort in navigating through the software.

Pros: Significant improvement over our previous HR system Frequent updates and enhancements Strong commitment from the team to continuous improvement

Cons: Still a work in progress, with some areas needing further refinement

Pros: is easy to use and the payroll reports are accurate

Cons: None, I am satisfied in using the employment hero

Pros: The reports are great. Once it is set up, the software works really well, and makes payroll much more enjoable to do.

Cons: Some of the small glitches were annoying. Client support are usually pretty good about providing fixes though.

Pros: There are so many functions for payroll and HR sites.

Cons: Its not easy to cross check the terminated staff in payroll and Hr sites

Pros: The capability of the HR platform for employee management and reports. The comprehensive Payroll platform encompassing all aspects of Payroll relating to employment legislation.

Cons: Complicated to set-up; slow response from support team for issues; constant issues with Payroll; the SWAG App is hit and miss - some employees timesheets populate to EH HR and some do not.

Pros: The improvements continue to come. It has helped us streamline our processes.

Cons: Still a couple of niggles with the integration between HR and Payroll platform. HR document creation needs to be improved to allow us to use the platform in its entirety. Currently we still have to do some documents outside of the system.

Pros: Easy system to follow and use, we have both payroll and HR

Cons: Sometimes it can take a while for a query to be answered, especially when it's on the day payroll is being processed

Pros: manage employees, new hires, payroll, its a all in one mogule. great customer support. i had to get assistance setting up my account, and they are on point. answered my questions, then some, and sweet people! great service which is hard to find for the money

Cons: im just getting started and at this time, no negative remarks. will update if needed in the future.

Pros: A good system for its price range, it significantly automates processes, particularly the connection between HR and Payroll and it is very easy to use At the implementation, the implementation team greatly supported us. Following the implementation, the customer support team and customer experience team always come back promptly. I use the system every day and it reduces the process time a lot. We haven't tried to integrate with other systems yet.

Cons: The only downside is the recruitment module, which I'm not entirely satisfied with. However, developments are progressing steadily, so there's potential for improvement. Worth a try. Some of the associates do not know the system very well and sometimes we receive odd answers.

Pros: Great Customer Service Staff Quick Response

Cons: There are some payroll features which are still not in EH Software.

Pros: Ease of use, convenience, great user experience, helpful and knowledgeable staff

Cons: Some of user interface can be improved to ensure efficiency in navigating through the payroll platform.

Pros: It's great that new employees can load their details in directly to HR and then it will import to Payroll. Saves manual error.

Cons: I am finding the reports difficult as they are very different to my old system I used.

Pros: The platform's implementation process was seamless, thanks to the detailed and easy-to-follow step-by-step guides. They covered every aspect clearly and if there was any confusion, the support team was incredibly responsive and knowledgeable during the implementation phase, promptly answering all my questions and ensuring I was never stuck

Cons: There are some doubled up admin features between Payroll and HR. Firstly, An employee doesnt need access to both Payroll and HR platforms to view the same information. Also - when giving access to an employee to the portal it was a bit difficult to understand whether HR side needed to be used or the payroll side to effect the change. Most of the available reports are predefined, and creating custom reports needs alot of manipulation of excel sheets.

Pros: Employment Hero offers a compelling HRIS and ATS solution that balances functionality, user-friendliness, and affordability. Its intuitive interface and robust feature set streamline HR processes. The help center provides valuable resources, and the company’s pre-built templates are handy for internal communications.

Cons: The recent shift towards chatbot support has made direct communication with customer service more complicated and lengthy, and a dedicated email for tech support is still the way to go if we are to resolve issues that Admins cannot.

Pros: That our HRIS and Payroll is all in one.

Cons: Importing data from my existing platform into EH, it was problematic and labour intensive.

Pros: The absolute ease in using the interface. Everything is clearly labelled and even if you land on the wrong page, it is super easy to figure out where to go. But what I truly liked most is having pre-made templates (HR Documents and Policies for AU and NZ) especially as I work across both countries. Not having to reinvent the wheel was incredibly helpful, but they also allow us the freedom to clone and tweak to tailor it for our business.

Cons: Some features I wish had more flexibility, for example, having a track record/history for hours of work (to see a staff's work hour pattern across their tenure), however I have been informed that this may be updated early next year which is fantastic. The cons I have are not dealbreakers, but they're centred around just overall more flexibility with formatting (ability to right click on any hyperlinks or buttons) and improving the document template customisation tool.

Pros: The interface of Employment Hero is very easy to navigate. Submitting annual leaves to the company I work in through this software is a breeze. Keeping a track of the amount of Leaves I have is very convenient. Additionally I like how it is able to detect which days are considered leave and not. Also I like the ability to see my Pay slips through Employment Hero.

Cons: The company tried implementing employees interaction within this software, however it didn't function that well.