Sales Cookie

Pros: Works great - backed by personable, knowledgable, reachable support. Of course, the QBO integration. Workflows are intuitive enough.

Cons: Took a while to get terminology down (what they call 'credits' for example). The costs for each person being measured are reasonable considering the report and dashboard access that they have. It can add up though, if using the reduced aspect of no dashboard, but wanting to capture, say 20 different types of revenue. There is probably another way to slice that though.

Pros: I am a new user, and it has been a pleasure working with the Team at Sales Cookie. They are insightful, very responsive, and deliver a high-quality service.

Cons: As a new user, I am finding it a bit difficult to learn how to access all the information in the platform. This not a deal breaker at all, it just requires more time and effort from me.

Pros: Sales Cookie delivers consistent, high-quality customer and technical support at a reasonable price. The team has been responsive and reliable, making the platform a solid value for our organization.

Cons: There is an opportunity to improve by building out additional reporting, which would further enhance visibility and overall usability of the platform.

Pros: For the price, I doubt you could find a more flexible and well supported system for commissions calculations. I received a recommendation from another old colleague of mine who had used Sales Cookie and after a brief evaluation I made the recommendation to my client to use the platform. They had a complex calculation which included the integration of data from two or three other systems via their API. Their onboarding team was great, got it implemented in short order (relative to how long others have taken) and the continued support from them were a pleasure to work with and reasonable from a cost perspective.

Cons: As an accountant, I found the reporting more geared towards the Sales leadership and reps rather than the financial reporting side of things. For example, it wasn't until after we were using the platform for several months that they were able to build in a report that would easily calculate and present the commissions expense and liabilities. That said - they did eventually get it there and usable.

Pros: Great team and great product. Helped the company streamline commissions and add visibility for the reps.

Cons: Not much, a few bumps getting set up, but well supported. [sensitive content hidden] is a key player and was invaluable.

Pros: They were very knowledgeable and quick on implementation. They were able to handle several commission structures in one program.

Cons: I have not found anything I do not like at this time. They have been able to handle everything we have been asked to program.

Pros: I love working with their responsive team. They are always fast to make updates or changes when we need them to

Cons: I don't have much to say in terms of least to like about Sales Cookie. I wish they did more marketing and promotions so I could have found them sooner

Pros: The Sales Cookie team has been incredible every step of the way. From making the onboarding process smooth and answering all questions that came up. They were able to build out functionality that accounts for even the most nuanced plan. The platform is affordable for a company of our size without losing out on any of the value. The team continues to go above and beyond answering any question or inquiry that comes up. They really are just the best.

Cons: We've had a great experience with Sales Cookie so far - I don't have a negative review to leave in this regard.

Pros: I love working with the Team at Sales Cookie. They've been SUPER helpful at all times and the system itself is very intuitive. Ay questions I have are always immediately answered!

Cons: There's nothing I don't like about Sales Cookie so there's nothing I can really say to this question.

Pros: What I liked the most is ease of use. It was critical for us being a small company and having a reduced staff dedicated to sales compensation.

Cons: We did not find any issues with our sales plan implementations and commissions payouts. We do have some complexity in our sales compensation plans, but those situations were addressed without delay.

Pros: Sales Cookie is very versatile and easy to use. They staff we work with are terrific; they are always insightful, helpful and responsive.

Cons: There is actually nothing I do not like about Sales Cookie. Every time we have had an issue Sales Cookie has always fixed whatever the issue was to make it better.

Pros: I found Sales Cookie through an online search, and from my very first call, I was impressed — it was answered by an expert who was able to address all of my questions right away. Since then, the cadence of our communication has been excellent. The team is consistently prompt, responsive, and very helpful. I especially appreciated the subject matter expertise and support they provided. Sales Cookie helped me get “unstuck” and rethink how we were approaching our commission process. Their insight and flexibility have made a real difference.

Cons: I am very satisfied with Sales Cookie and have no cons to speak of at this point in our process. Great Experience

Pros: Sales Cookie has solved one of the most challenging and time consuming problems in our business. What took several hours each month to calculate sales broker commissions now takes minutes.

Cons: There is a relatively steep learning curve with onboarding and navigating through the dashboards. However customer service team is exceptional in setting up the calculations to suit your needs.

Pros: Cost effective sales commission calculation and reporting platform with easy user interface for administrators and reps. Security was easy and intuitive, and Customer Support was unparalleled.

Cons: Prebuilt sales analytics not always useful, but product easily plugs into other reporting tools. Potential con for some users might be it's not always straightforward to make plan changes yourself, but in my experience, the customer support team is so helpful and responsive, I can email them what I need and they make it happen for me.

Pros: Sales cookie m'as permis de centraliser la gestion des commissions de Mon équipe commerciale avec une transparence totale. L'interface est conviviale, les rapports sont détaillés et les plans de commission sont entièrement personnalisables , cela nous as fait gagner beaucoup de temps et à renforcer la motivation de l'équipe.

Cons: L'outil nécessite une phase de configuration initiale assez technique. Un accompagnement plus approfondie pour la prise en main serait un plus .

Pros: Modern, very flexible software that is easy to use and offers us all the options even for complicated calculation plans.

Cons: Due to the broad functionality, it takes a little time to understand the connection between the different entry points and to use them sensibly.

Pros: - Ease of Use: Sales Cookies user interface is clean and easy to use, both for admins and our sales reps. - No complex coding knowledge needed: you are able to create and adjust commission rules and plans with ease. - Supports complicated Commission Plans: Supports multi-tier, quota-based, and team-based incentives. Automates plan calculations so nothing is missed -Excellent Implementation & Customer Support: Incredibly helpful team that did a huge amount of the implementation lift and went over and beyond on confirming that the systems was set up to our specific needs. Shout out [sensitive content hidden] !

Cons: - Slight Learning Curve for Complex Plans: Sales Cookies is overall pretty user-friendly, but setting up highly customized or multi-variable plans can be time-consuming and overwhelming at first. But the team is super responsive in making sure configurations are accurate and that you and your team understand the logic behind it. - Limited Out of the Box Reporting

Pros: The program is easy to understand and easy to use. We have the automater set up which automatically uploads our transactions from a csv file. Adding information to this file is much less timely than adding transactions individually. Sales Cookie support is off the charts! They are ALWAYS responsive and in a quick manner. They are always willing to help look at errors, assist in setting up a new employee, etc. It is their goal that we, as users, have an easy experience with the program. This program has made managing our sales commission SO much easier.

Cons: It would be beneficial to see the view that our employees can see from the Admin portal. Our employees will ask for guidance to find information and my view is different in the Admin portal so I am not familiar with their portal.

Pros: The user interface is incredibly intuitive, making it easy to navigate and use all the powerful features it offers.

Cons: If I had to mention one area for improvement, it would be the ability to further customize the interface. While the current design is clean and user-friendly, having more options for personalization would make the experience even better.

Pros: The support and communication have been outstanding, guiding me every step of the way to streamline our complex commissions.

Cons: I’m particular, but I’d like a few more options for customizing the visual aesthetics of the commission statements.

Pros: Ease if use, has a user-friendly interface and has ability to integrate with other business applications like QuickBooks

Cons: When implementing Sales Cookie, it may require you a steep learning curve

Pros: It has very good user interface for seamless commissions automation.

Cons: Customer services can be improved to some extent.