Rating
4.8
117 reviews
Starting price
$1,099
Categories
3
Founded
2010
Employees
10
Revolutionizing 360-degree feedback, Spidergap is the leading choice for businesses seeking powerful insights to drive personal growth and organizational success. Spidergap distinguishes itself by providing flexibility and customization, catering to your organization's unique needs. Proudly adopted by over 3000 organizations in 134 countries, Spidergap is ISO 27001 certified and GDPR compliant, ensuring top-tier security for your data. Discover the transformative potential — book a demo today!
Ad spend / mo
$6
3 paid keywords
Paid visits / mo
13
Organic keywords
22
Organic visits / mo
139
Authority
22
609 ref domains
Creatives run
17
as Bridging Insight Ltd
Active now
9
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
The shared messaging across Talent Management & Performance Suite advertisers - the validated angles to copy. See the niche →
(117 reviews)
Incredibly positive. Easily the most supportive company for onboarding. Highly personalised set up support, with the service going way over and above what I’d expected. Couple that with the flexibility and ease of use and it’s a no brainer product for me
Pros: The speed to set up and get going. Quick and easy to use. Very shallow learning curve, intuitive platform, highly customisable.
Cons: Currently there’s very little I’ve found that I don’t rate highly to be honest. I’ve had to dig deep to come up with anything: reminders for raters to complete the survey aren’t yet automated. But it’s genuinely a 2 second job!
Katy W. · Director · Professional Training & Coaching · April 10, 2026
My experience has been positive from start to finish. The implementation process was simple, and the support has been exceptional. I love the visibility to each step of the process, allowing me to track progress along the way. The reminder emails are very helpful in holding team members accountable. The feedback reports are simple to make meaning from and easy to customize based on your needs. The organization-level reporting is fantastic to identify org-wide trends to inform development opportunities.
Pros: Spidergap is user-friendly and has fantastic support that is available every step of the way. It is a comprehensive, cost-effective tool with functionality that makes it easy to track progress throughout the process.
Cons:
| Category | Page | Rank | Placement |
|---|---|---|---|
| Succession Planning | 1 | 1 | Ad |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| spider gap | $0.76 | 1 | 83.3% | www.spidergap.com/ |
| ai assessment questionnaire for students | $0.00 | 1 | 0.0% | www.spidergap.com/students |
360 Feedback for Students - Designed for Student Growth
Give students clear, actionable 360 insights with an easy tool built for education. Save time with smart reminders, smooth rater flow, and polished student reports.
https://www.spidergap.com
Spidergap
Boost Employee Growth — Run effective 360° feedback with expert support and customizable survey templates. Engage employees with clear, actionable feedback they can actually use. Free Trail. Request A Demo.
https://www.spidergap.com
Spidergap
Develop Leadership Skills — Run effective 360° feedback with expert support and customizable survey templates. Engage employees with clear, actionable feedback they can actually use. Free Trail. Request A Demo.
https://www.spidergap.com
Sabrina T. · Director, Talent Development · Civic & Social Organization · January 12, 2026
Excellent in every way. Highly recommend thjs 350 Evaluation tool and process. The process is ery easy to follow. The best 360 Feedback system we have used.
Pros: The 360 Evaluations/feedback is very easy to use, the guides are excellent with prompt responses to emails should we have any queries. Spidergap is good comparative value for money too.The reports are very detailed much i have better than.others I have used.
Cons: We have recently discovered that we can have our own questions although the standard template works very well for us. More detsiled guidence on whether changing these creates any challenges would be helpful.
Pam R. · Director · Professional Training & Coaching · December 30, 2025
Overall, fantastic. This is exactly the type of product I was looking for. The pricing is transparent and affordable (no hidden fees or anything like that). Customer Service is extremely helpful, transparent, thorough, professional, and quick to respond during their business hours (I had tons of questions before signing up and they had lots of patience answering them all). I actually have already shared my recommendation of this product with others.
Pros: Easy to learn product, and there are helpful resources to get you up to speed on your first survey. Highly customizable (and easy to do). Affordable, given all the features. If you want a 360 or similar tool that you can customize for your specific needs, this is it. We also use it for mini 360s (aka Pulse Surveys to track progress), works perfectly for that, and the reporting can be customized to make sense for the use case. While we can't use this optional feature (see below), the ability for the person receiving feedback to select their raters through the system, click a button and have their supervisor review and make edits or approve, is an extremely great and time-saving feature, primarily for HR leaders who are running internal 360s.
Cons: $78
Christina B. · Director, Client Engagement and Operations · Management Consulting · December 22, 2025
Excellent Tool and process. I was hesitant, but the hands on support and ease of being able to pay made the entire process effortless.
Pros: Easy to use, profession look and feel. Once I set it up it was effortless. Definitely a great value. My customers also appreciated the email notifications. Looking forward to leveraging the reporting capabilities.
Cons: I don't have any cons. I was very please with the tool and my customers are pleased as well. Great job!!
Subrena R. · Owner · Information Technology and Services · September 17, 2025
Pros: The platform is User-friendly and easy to navigate.
Cons: None for now. The experience was great for me.
Omobolade A. · Learning and Talent Manager · Consumer Goods · March 4, 2025
Fantastic, great support. My questions are answered quickly from the support team, and the platform and user experience is great from an Admin perspective and an end-user perspective.
Pros: The platform is easy to use from all sides.
Cons: N/A I currently have no complaints since i have experienced no issues yet.
Julia H. · Talent Management Manager · Chemicals · January 27, 2025
It's help me more to find the best things
Pros: It's very useful website . I liked this website
Cons: It's very good website and useful for people
Anonymous User · Freelancer · Accounting · November 12, 2024
Quick to learn, easy to use, fast and friendly service team. A highly customizable, flexible tool. A great choice for any size organization. Highly recommend this product after scanning the options - fit the criteria - competitively priced, smart, intuitive reporting, amazing support team. The difference-maker was the reporting. It's simple to understand and interpret with employees.
Pros: Fast (lightening speed) replies on any inquiries. Live support from their team to walk through questions. Low learning curve, very intuitive design. Accommodates second languages very well. Report formats are excellent and suited our purposes very nicely.
Cons: Some very minor non-translatable areas, but these were quickly responded to by the team. Other than that, it can't find another area that is weak!
Victoria M. · Strategic Partner · Human Resources · August 6, 2024
Our [sensitive content hidden], has been incredibly helpful and the support team is responsive as well. The survey process was easy and the results helped us provide participants with meaningful data that they could use to develop their managerial skills and understand how their teams perceived their managerial style. Overall, a great experience!
Pros: Spidergap 360 enabled us to quickly gather 360 feedback for our executives and people managers. It was fairly easy to customize the questions, select reviewers, and gather the responses. The visual spidergap diagram helped to quickly identify areas that needed focus and the qualitative, free-form sections enabled employees to provide specific examples which gave more depth and meaning to the ratings.
Cons: The only thing that was challenging about using Spidergap 360 was the inability of the software to keep participants data completely confidential so that the survey admins would not be able to view it. We felt that ensuring the complete confidentiality of the data was critical to helping reviewers feel comfortable providing candid feedback. Our account manager helped us figure out a way around this obstacle however, by using our accounting firm's email account which we could not access, and then, at the end of the survey process, emailing us the anonymized results. Problem solved!
Shari S. · Chief PeopleOps Officer · Computer Software · July 27, 2024
The tool has proven valuable in evaluating and enhancing the team's skills. The platform has facilitated the collection of comprehensive feedback from multiple sources, significantly contributing to the professional development of employees.
Pros: I have successfully implemented Spidergap 360 Feedback in my area. This tool has been instrumental in comprehensively assessing the skills and competencies of my team. Through 360-degree assessments, we have gained a complete and detailed insight, allowing us to design personalized development plans.
Cons: Although Spidergap 360 Feedback has been helpful in assessing and improving skill development in my area, I have noticed that the initial implementation may take time and effort.
Thomas R. · MGR Technical Training · Information Technology and Services · March 9, 2024
I was really impressed with the support I have had throughout. I am not the best at IT so being able to call on the team was a tremendous help. [sensitive content hidden] in particular was patient and always came back quickly with clear instructions and encouraging words. I love the reports too. They are professional and clear. The group reports are so useful too. All round I am a very satisfied customer.
Pros: Clear, well set out and meaningful with good links to the requirements
Cons: I liked it all thank you - no problems or issues at all
Sue E. · Managing Director · Government Administration · February 11, 2024
Excellent! People from spidergap were there helping me every step of the way. They never were bothered by what might have seemed simple questions. The tool was well received - in fact ranked as one of the best parts of the leadership development program.
Pros: I loved that it provided feedback on many of the leadership factors we have in our program, and did so in a clear way.
Cons: Not being able to easily show the difference or growth from the start of the program to the conclusion.
Howard P. · Sr. Consultant · Education Management · January 11, 2024
Working with the reps at Spidergap has been a joy. They are professional, quick to respond, and very helpful.
Pros: I really like that Spidergap's backend system is so easy to use and customize. I also find the customer service and response time to be best in class. In fact, they set the example for how a company should treat their customers.
Cons: I think it would be an added benefit to make it easier for feedback providers to resume an assessment if they have to take a break midway while completing the assessment.
Rochelle H. · Supervisor of Learning and Implementation · Electrical/Electronic Manufacturing · May 1, 2023
Pros: Helped me prioritize areas for improvement
Cons: Nothing. The report was easy to understand.
Sarah H. · Director · Management Consulting · March 31, 2023
Pros: What I appreciate most about Spidergap are the insightful feedback reports and the accompanying support provided by the software. Their responsiveness and expertise are truly remarkable.
Cons: Prior to using Spidergap, I was concerned about my raters not being able to log in. However, during my first 360 degree feedback project, I quickly understood the benefits of them simply accessing their email and clicking a link. This approach allows me to invite anyone with an email address to participate, including our clients.
Anonymous User · Client Success Coordinator · Legal Services · March 30, 2023
My experience has been by far a GREAT one. When my database didn't upload correctly during our live 360, I panicked to say the least. But the [sensitive content hidden] of the Spidergap was there for me on the spot, and fixed the issue. Just [sensitive content hidden] has supported me through questions early as I was developing the 360. And, never once did anyone say, "did you check out the video library before calling us?" I GREATLY appreciated that!
Pros: The system was easy enough to figure out, especially since the videos are spot on and very easy to follow. But I had a lot of questions that were not answered by the Q&A section, and my spreadsheet upload in a weird way that not off of my managers were added. I did what I do best, I hit HELP and used the chat button in the program. Within an hour (they give themselves 2), I received help and support and service that has trumped all other program we would have ever considered.
Cons: Some of the customization that you cannot change, and it isn't exactly clear if they will send out all the emails listed of if you have to. I would love to see the reminder emails with some sort of automation to send to the people on a particular date.
Antonette A. · Administrative Assistant · Non-Profit Organization Management · March 13, 2023
This is a new experience for staff within our organisation and it is making steady progress each year, we have had a 95% satisfaction rate from staff seeking feedback and plan to continue to use the software in the future.
Pros: This product is very simple for staff and line managers to use, the process is time managed and semi automated so we have control over what happens when but are guided by the system as to what works best. The email templates are great and the information upload process simple to follow. The question library is comprehensive and yet still allows the orgnisation to personalise to their own language. Excellent self help systems, but if you prefer to be hand held though a process, the team are always on hand to help out. The layout of the 360 document is easy to work with, user friendly and the coaching email that you send out before hand has been really well received by managers and staff alike.
Cons: I struggled with getting the time line planned out, I did not find that particularly intuitive
Claire Suzanne S. · People and Development Manager · Hospital & Health Care · March 7, 2023
Pros: It's easy to use, ongoing customer support, and really streamlined what was previously a lot of work without software.
Cons: I don't have a lot of cons, Spidergap was able to do exactly what I needed it to.
Carrie H. · Director · Non-Profit Organization Management · January 22, 2023
I’ve already recommended it to a handful of my colleagues and will be referring to many more to take advantage of this exceptional tool and service!
Pros: The tool is incredibly intuitive and flexible and the customer service team has blown me away!
Cons: N/A I loved it
Rener C. · Executive Coach · Higher Education · January 2, 2023
More than average for the expectations
Pros: I like function of programme beside benefits to have all in one options
Cons: Cost of software is not so cheap for a small size company
Kadir T. · Manager · Automotive · December 18, 2022
Économie du temps. Je peux me consacrer à autre chose
Pros: Ce que j'ai beaucoup aimé avec cette application est qu'elle permet d'économiser du temps
Cons: J'aurais juste aimé que l'on y ajoute un peu plus de fonctionnalités comme la comptabilité
Priscille F. · Manager · Food & Beverages · December 14, 2022
My overall experience has been great. The tool is easy to use, the customer service is fantastic, and we've yet to have any trouble with it.
Pros: What I like most about Spidergap is how convenient and efficient it is to use. It's very user-friendly, there are great articles to help with questions, and everything is easily accessible.
Cons: I wish there was more room for customization. There are a few things on the report we wish we could tweak, but it's not a make-or-break thing! A suggestion I'd make is to have a page for users to few outstanding requests, approvals, or peer-assessments they need to complete so they have a list of those in one spot.
Sidney R. · First Impressions Coordinator · Real Estate · November 30, 2022
Easy to customize, process was smooth/instrument is not complicated to understand, and customer service was EXCELLENT!
Pros: Customizable 360 feedback instrument. Excellent training on use before, during and after the 360 multirater process. Great team to work with!
Cons: Absolutely NOTHING negative occurred - extremely positive experience for me and the public school I consult with!
Aynn D. · Consulting Project Manager/Compliance Officer · Education Management · August 18, 2022
Fantastic! Any software that includes customizable features puts the customer first instead of profits. Keep up the great work.
Pros: The process from registration to try-out to eventual report generation is well guided. The design is simple and easy to learn. Honourable mention to the customer support team who are just amazing!
Cons: Haven't found anything yet :-) The experience has been quite pleasant.
Davis N. · ICT Officer · Research · December 5, 2021
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