Spidergap 360 Feedback

Pros: The 360 Evaluations/feedback is very easy to use, the guides are excellent with prompt responses to emails should we have any queries. Spidergap is good comparative value for money too.The reports are very detailed much i have better than.others I have used.

Cons: We have recently discovered that we can have our own questions although the standard template works very well for us. More detsiled guidence on whether changing these creates any challenges would be helpful.

Pros: Easy to learn product, and there are helpful resources to get you up to speed on your first survey. Highly customizable (and easy to do). Affordable, given all the features. If you want a 360 or similar tool that you can customize for your specific needs, this is it. We also use it for mini 360s (aka Pulse Surveys to track progress), works perfectly for that, and the reporting can be customized to make sense for the use case. While we can't use this optional feature (see below), the ability for the person receiving feedback to select their raters through the system, click a button and have their supervisor review and make edits or approve, is an extremely great and time-saving feature, primarily for HR leaders who are running internal 360s.

Cons: $78

Pros: Easy to use, profession look and feel. Once I set it up it was effortless. Definitely a great value. My customers also appreciated the email notifications. Looking forward to leveraging the reporting capabilities.

Cons: I don't have any cons. I was very please with the tool and my customers are pleased as well. Great job!!

Pros: The platform is User-friendly and easy to navigate.

Cons: None for now. The experience was great for me.

Pros: The platform is easy to use from all sides.

Cons: N/A I currently have no complaints since i have experienced no issues yet.

Pros: It's very useful website . I liked this website

Cons: It's very good website and useful for people

Pros: Fast (lightening speed) replies on any inquiries. Live support from their team to walk through questions. Low learning curve, very intuitive design. Accommodates second languages very well. Report formats are excellent and suited our purposes very nicely.

Cons: Some very minor non-translatable areas, but these were quickly responded to by the team. Other than that, it can't find another area that is weak!

Pros: Spidergap 360 enabled us to quickly gather 360 feedback for our executives and people managers. It was fairly easy to customize the questions, select reviewers, and gather the responses. The visual spidergap diagram helped to quickly identify areas that needed focus and the qualitative, free-form sections enabled employees to provide specific examples which gave more depth and meaning to the ratings.

Cons: The only thing that was challenging about using Spidergap 360 was the inability of the software to keep participants data completely confidential so that the survey admins would not be able to view it. We felt that ensuring the complete confidentiality of the data was critical to helping reviewers feel comfortable providing candid feedback. Our account manager helped us figure out a way around this obstacle however, by using our accounting firm's email account which we could not access, and then, at the end of the survey process, emailing us the anonymized results. Problem solved!

Pros: I have successfully implemented Spidergap 360 Feedback in my area. This tool has been instrumental in comprehensively assessing the skills and competencies of my team. Through 360-degree assessments, we have gained a complete and detailed insight, allowing us to design personalized development plans.

Cons: Although Spidergap 360 Feedback has been helpful in assessing and improving skill development in my area, I have noticed that the initial implementation may take time and effort.

Pros: Clear, well set out and meaningful with good links to the requirements

Cons: I liked it all thank you - no problems or issues at all

Pros: I loved that it provided feedback on many of the leadership factors we have in our program, and did so in a clear way.

Cons: Not being able to easily show the difference or growth from the start of the program to the conclusion.

Pros: I really like that Spidergap's backend system is so easy to use and customize. I also find the customer service and response time to be best in class. In fact, they set the example for how a company should treat their customers.

Cons: I think it would be an added benefit to make it easier for feedback providers to resume an assessment if they have to take a break midway while completing the assessment.

Pros: Helped me prioritize areas for improvement

Cons: Nothing. The report was easy to understand.

Pros: What I appreciate most about Spidergap are the insightful feedback reports and the accompanying support provided by the software. Their responsiveness and expertise are truly remarkable.

Cons: Prior to using Spidergap, I was concerned about my raters not being able to log in. However, during my first 360 degree feedback project, I quickly understood the benefits of them simply accessing their email and clicking a link. This approach allows me to invite anyone with an email address to participate, including our clients.

Pros: The system was easy enough to figure out, especially since the videos are spot on and very easy to follow. But I had a lot of questions that were not answered by the Q&A section, and my spreadsheet upload in a weird way that not off of my managers were added. I did what I do best, I hit HELP and used the chat button in the program. Within an hour (they give themselves 2), I received help and support and service that has trumped all other program we would have ever considered.

Cons: Some of the customization that you cannot change, and it isn't exactly clear if they will send out all the emails listed of if you have to. I would love to see the reminder emails with some sort of automation to send to the people on a particular date.

Pros: This product is very simple for staff and line managers to use, the process is time managed and semi automated so we have control over what happens when but are guided by the system as to what works best. The email templates are great and the information upload process simple to follow. The question library is comprehensive and yet still allows the orgnisation to personalise to their own language. Excellent self help systems, but if you prefer to be hand held though a process, the team are always on hand to help out. The layout of the 360 document is easy to work with, user friendly and the coaching email that you send out before hand has been really well received by managers and staff alike.

Cons: I struggled with getting the time line planned out, I did not find that particularly intuitive

Pros: It's easy to use, ongoing customer support, and really streamlined what was previously a lot of work without software.

Cons: I don't have a lot of cons, Spidergap was able to do exactly what I needed it to.

Pros: The tool is incredibly intuitive and flexible and the customer service team has blown me away!

Cons: N/A I loved it

Pros: I like function of programme beside benefits to have all in one options

Cons: Cost of software is not so cheap for a small size company

Pros: Ce que j'ai beaucoup aimé avec cette application est qu'elle permet d'économiser du temps

Cons: J'aurais juste aimé que l'on y ajoute un peu plus de fonctionnalités comme la comptabilité

Pros: What I like most about Spidergap is how convenient and efficient it is to use. It's very user-friendly, there are great articles to help with questions, and everything is easily accessible.

Cons: I wish there was more room for customization. There are a few things on the report we wish we could tweak, but it's not a make-or-break thing! A suggestion I'd make is to have a page for users to few outstanding requests, approvals, or peer-assessments they need to complete so they have a list of those in one spot.

Pros: Customizable 360 feedback instrument. Excellent training on use before, during and after the 360 multirater process. Great team to work with!

Cons: Absolutely NOTHING negative occurred - extremely positive experience for me and the public school I consult with!

Pros: The process from registration to try-out to eventual report generation is well guided. The design is simple and easy to learn. Honourable mention to the customer support team who are just amazing!

Cons: Haven't found anything yet :-) The experience has been quite pleasant.