Rating
4.5
96 reviews
Starting price
$39
Per User
Categories
7
Founded
2011
Employees
20
CaseFox Legal Billing Software – Streamline Your Law Firm's Finances CaseFox Legal Billing Software simplifies financial workflows for law firms of all sizes. Our platform features LEDES-compliant billing for corporate clients and supports bulk invoice generation to handle multiple clients efficiently. Track time effortlessly with timers or manual entry, then create professional invoices with your firm's branding. Securely accept online payments through our client portal while maintaining compliance with trust (IOLTA) accounting rules. The system automatically tracks case expenses and generates detailed financial reports for better cash flow insights. Designed specifically for legal professionals, our cloud-based solution reduces billing errors and saves time with automated calculations and batch processing. Accessible from any device, CaseFox helps firms streamline invoicing, improve collections, and maintain financial transparency.
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(96 reviews)
Fairly easy to use and self-explanatory. Set up of matters and time entries are very easy, compared to other programs that are overkill of information needed to set up a client or matter.
Pros: I was searching for an easy way to generate invoices in Ledes format. You provide a built-in system.
Cons: Probably not as visually fancy as some other programs, but I'm purchasing capability and a pretty design to wow me.
Vicki H. · Owner · Legal Services · October 2, 2025
My experience has been incredible, and you have taken away my headaches.
Pros: I love how organized and comprehensive the system is. The client management and billing features are wonderful!
Cons: You should have various types of intakes on the platform for different cases to avoid modifying the intakes to request information according to the type of case contracted. Also, the interface of the Apple app needs improvement.
Jesus C. · Director · Legal Services · July 3, 2024
| Category | Page | Rank | Placement |
|---|---|---|---|
| Conflict Checking | 1 | 5 | - |
| Enterprise Legal Management | 1 | 7 |
Domain confidence 98%
I am disappointed in the new system and they should go back to the layout of the old system.
Pros: The cost is what I like the most and ability to track hours.
Cons: The new system is trash, fonts too big, stuff is hidden, not easily accessible and overall too difficult to navigate and find things.
Shawndrica S. · Attorney · Law Practice · June 26, 2024
The stress and frustration associated with an unsynced and unworkable calendar, while deadlines are a daily occurrence cannot be understated
Pros: There appeared to be at least some genuine effort to resolve the unresolved issues
Cons: Everything else - you can't work with something if you are not confident in its capabilities
R Grant C. · Attorney · Law Practice · March 13, 2024
More can be done. There is need to make the document management more robust. Secondly the reports available that can be generated is limiting. We need to be able to review upto 3 to 5 years of performance.
Pros: Time and attendance is great. it is simple to enter time on any matter.
Cons: Document management does not work in comparison to other systems such as Worldox
Victor M. · Managing Partner · Law Practice · December 21, 2023
really great
Pros: so far I've navigated on my own and it's fairly intuitive. the end product invoice/bill is extremely professional. I only have one client right now so it doesn't make sense to subscribe to legal billing software for a fee. SO grateful that case fox has a permanent free option for those just starting out with only a client or two. once my client base increases I will be happy to subscribe. thank you for this option!
Cons: still navigating around. the one issue I've had thus far is editing the time/expenses after "billed" and getting separate invoices that I did not mean to create to print as one invoice. I combined them and it did print together but under separate headings.
stephanie s. · attorney · Law Practice · October 8, 2023
Pros: Anytime I have had a request for help or asked about a report or option, the support staff has been exceptional. They have created special reports for me and "corrected" a couple of items when I accidentally hit an incorrect command
Cons: My overall experience has been great. They have responded quickly and the reports I have been able to generate help me on a daily basis drive the financial portion of the business
Tom D. · Business Manager · Law Practice · September 6, 2022
Horrible
Pros: After 30 years in practice. Worst Customer Service ever.
Cons: No help. I was floating out there with thousands of dollars at stake.
Janice D. · Owner · Legal Services · August 15, 2022
CaseFox has made it possible for me to have a case management software while practicing as a part-time solo. Growing the practice is much slower than if it was my primary job/income. I would be using Word for invoices, Excel for time-keeping, and "Ctrl-F" for conflict checking if I never found CaseFox.
Pros: CaseFox provides all of the features I would expect in any case management/billing software, only with an amazing price structure that won't be found anywhere else. This makes it possible, and practical, for a small/solo firm just starting up to use the software immediately, become acquainted with it, and allow it to grow with the practice.
Cons: Like least? This is difficult because I haven't found anything I need that is missing from CaseFox. All of the features/integrations/customization make it feel a bit overwhelming at first glance. Like any software, though, that just takes time to become familiar with it all. The ability to customize the time code list, maybe? I feel like that is probably possible, but I just haven't figured it out yet.
Daniel N. · Owner · Law Practice · July 14, 2022
Pros: It's cheap. That is about all I can offer.
Cons: I had a problem recently. The response from CaseFox was: "Do you even know how to use a computer?" And it escalated from there. I called to request to speak to someone. Nothing. Seriously, I hope you were hacked because you should be embarrased. Shame. On. You. Casefox.
Paul P. · Attorney · Law Practice · July 12, 2022
Pros: There were many features and it had a very seamless way of managing client intake
Cons: Access to the client portal that was somewhat a challenge
Molly Z. · Paralegal · Legal Services · April 30, 2022
Pros: It is pretty easy to find transaction online for tracking of trust receipts and payments.
Cons: The reporting is very limited. I need to get a revenue report by state for tax reasons. I'm not able to get this information form CaseFox. I have to download and excel file then check each client to see what state they are in.
Chistine M. · Bookkeeper · Legal Services · March 18, 2022
Would recommend, has most of the necessary tools to successfully run a law practice.
Pros: Pricing is much more reasonable compared to competitors. Support is always responsive and great.
Cons: The tasks features are lacking compared to other software.
Troy W. · Managing Attorney · Law Practice · January 8, 2022
I recently had difficulty deleting files when that was necessary but received help promptly as always. Have been a satisfied customer for several years and grateful. I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct! I could not recommend them higher.
Pros: Professional service, professional-looking Invoices for clients, ease of use. There are many useful features built in.
Cons: Learning curve for me was a bit steep. But I don't use it often enough to know how to put all of the features into play.
Suzanne H. · Attorney · Legal Services · December 17, 2021
Affordable and easy to use especially for small firms.
Pros: This application is affordable, easy to use, and to implement for a small firm that does not need expensive and time-consuming software.
Cons: The accounting features are not robust. I only use the billing and time-keeping functions.
Yvonne W. · Office Manager · Law Practice · December 16, 2021
I am very happy with casefox and recommend it to anyone, especially small firms.
Pros: Easy to use, fits many different electronic billings, requires little training to use and understand, and clients have been happy with performance
Cons: The to do list should be just a list not tied to a period
John J. · Managing Member · Law Practice · July 22, 2021
fine but didn't need anything from a human until recently and now I'm here writing this response!
Pros: easy to use/learn but don't expect any customer service (or any that isn't reason enough to cancel the service)..!
Cons: customer service; no one available to answer a phone call ever; emailed questions about errors in the program go ignored; if you are lucky to get a response, it will be so inciting, you'll be eager to complete a review like this to let the world know how horrible a company Casefox (and its support) is..!
Kris K. · owner · Legal Services · June 9, 2021
I would not trade CaseFox for any other product. It has all the features that a small law practice such as mine need to be efficient and to maintain proper records on clients and trust funds.
Pros: I love the financing and case load tracking and recording aspect of this software the most. This enhances my efficiency in invoicing and gives a bird eye view of all that is happening in my practice from an accounting perspective. Client's details help also to allow for speed in contacting a client without the need to locate a physical case file.
Cons: Automatic case numbering. The software attaches a number automatically to each case/project created but oftentimes there is duplication in the numbering system. I have to manually check each number to avoid duplication and apply a new number manually.
Sonja A. · Attorney-at-Law · Law Practice · June 9, 2021
Originally when we were searching for a case management/billing software, I tried about 20 different software's. CaseFox is hands down the easiest, well organized, versatile, customizable one I tried in our price range. We only use about 75% of the features (it's a very diverse system) and it handles all of our cases with ease. My firm currently operates out of 5 states, several employees and hundreds of open cases at a time. CF's down time is virtually nonexistent. When you email support, they get back to you typically within minuets. For the price (from my research, 60-80% cheaper than most others), the quality, the easy of use, OUTSTANDING customer service, diversity and customization... It's hands down the most underrated software on the market. Your doing your company and team a disservice if you don't at least try Casefox.
Pros: There are a ton of amazing things I can say about CF, but to keep it short their integration with multiple platforms is hands down handy and impressive to say the least. Makes our jobs super simple working with clients that work with multiple platforms such as Microsoft, google, Dropbox, PayPal, ect... The massive amount of features and functions this software covers all of our needs plus some. It is very diverse and with all of the features to add time and manage cases (mobile, tablet, web with 2 different UI's, text service) our teams billing's and accuracy has improved by more than 15%. Which is awesome! Super simple as well.... wanted to throw that in there.
Cons: I want to preface this by first saying that we have found ways around this and and is working great!... I wish there was more customizations to users. They have 5 settings which is great and one of them you can turn off and on functions for the user (office secretary), just for our specific use and workflow, a few more customizations would be a great resource.
Daro P. · Vice President · Security and Investigations · May 28, 2021
Pros: Everything! Billing and Invoicing is a breeze. Software runs so many different types of reports and exports to Excel, love this! Oh, and they have two separate UI (user interfaces) - the classic and the modern. Their Modern interface is better than most of their competitors, too. I still love the classic though. I have done free trials (multiple times) of MyCase, Bill4Time, Practice Panther, Clio, you name it, but CaseFox is truly the best. You cannot get me to switch.
Cons: As with all the legal billing software out there, I wish CaseFox also had a full-charge accounting suite built in. Like a fully built in Quickbooks. While there is of course an integration for QB and Xero, I'd prefer one software/platform. Other than that, Keep up the great work :)
Margaret S. · Attorney/Founder · Legal Services · May 28, 2021
Pros: Casefox is simple and clear at effective to implement. It has a great range of features. It puts many more expensive solutions to shame.
Cons: There were no significant faults with this product
David T. · Director · Law Practice · May 27, 2021
Pros: We like the ease of use for all employees, each having their own log-in access and ability to run personal reports. We also like that it is internet based with information being stored safely off-site. That also allows for use and access outside of the office, whether working at home or traveling.
Cons: The only issue we have encountered is the ability to set different types of billing for different clients. For example, some plaintiff clients may have deposited a retainer and we need to track that trust account balance and show those balances on invoices. Others are defense clients who are strictly billed by the hour. The Settings for invoicing appears to be an overall setting, and not able to be customized differently for individual clients.
Donn L. · Administrative Assistant · Law Practice · May 27, 2021
Pros: I am a solo practitioner. Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.
Cons: I wish it was backed up to the cloud or another means automatically
Peter V. · Attorney · Law Practice · May 27, 2021
CaseFox has made the management of my law practice seamless and easy.
Pros: $7d
Cons: The only issue I come across occasionally is ease of use. There are a lot of functions in CaseFox and the normal billing and setting up a file is easy. Linking my google drive and/ or bank accounts hasn’t been as easy and requires a deeper dive into the software. Setting up these functions weren’t as user friendly but customer service was helpful and my younger employee got it worked out.
Christie R. · Attorney · Law Practice · February 5, 2021
Pros: As a solo practitioner that only takes a few cases a year, the time tracking and billing features were very important to me. My past practice has been to simply write off any time that I did not record simultaneously because of concerns that any estimate or memory would be inaccurate. The app for CaseFox makes it very easy to record time using its timer and other uses. The invoices are accurate and come out looking very professional. It also tracks my trust account and reflects additions and withdrawals from the account for the clients.
Cons: The online training was weak, but the program is reasonably intuitive and has good examples.
Teresa C. · Attorney · Law Practice · January 2, 2021
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| Trust Accounting | 1 | 23 | Shortlist |
| Law Practice Management | 2 | 16 | - |
| Legal Billing | 2 | 17 | - |
| Legal Case Management | 2 | 19 | - |
| Legal Document Management | 2 | 27 | - |