Rating
3.7
33 reviews
Categories
3
Employees
0
Streamline maintenance management, improve productivity, and reduce downtime with Mainsaver, the CMMS with a 39-year track record on the plant floor. Mainsaver Core provides comprehensive maintenance management in a customizable on-premise or web-based solution that meets the needs of the largest and most complex organizations. Mainsaver Cloud has all the most popular maintenance features of Mainsaver Core in a reliable cloud-based CMMS that’s affordable for small and mid-sized businesses.
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(33 reviews)
We are just using the basics, when is difficult to extract information for further manipulation there is not much value
Pros: Nothing out of the ordinary, it just a simple database, can't do much analytics
Cons: The reporting add on is awfull is does not work most of the time
Rene B. · Business Manager · Oil & Energy · September 25, 2023
Tolerating!
Pros: We have used Mainsaver for years for the generation of Work Orders and some asset management. Works well for this.
Cons: Definitely not user friendly. And definitely not an accounting program. Customization is only at the Mainsaver techs level. Difficult to make changes internally.
Karen N. · Secretary · Government Relations · September 15, 2023
I use Mainsaver a lot, and push certain aspects to the limits of their functionality. It has a lot of potential, and some important deficiencies. Overall, it has improved our plant reliability and helped us improve our processes.
Domain confidence 90%
Pros: Mainsaver helps us link our PMs and corrective work to our assets and tracks our asset lifetime costs. We use it with the goal of reliability.
Cons: Mainsaver is not very user friendly, windows don't resize, and admin settings are very intricate and hard to decipher.
Eric H. · Power Plant Manager · Utilities · September 7, 2023
tracking and closing pm wo's
Pros: Parts issue. Tool issue. Tracking time. Able to look at open wo's for tracking repairs.
Cons: Not easy to attach a 3rd party pdf wo to a Mainsaver wo
Steven J. · BIOMED TECH · Hospital & Health Care · August 31, 2023
Been much better than previous CMMS program
Pros: Scheduling and completing preventative and corrective maintenance.
Cons: Annual materials management can be difficult
Stephen H. · Maintenance Manager · Utilities · August 31, 2023
Pros: It makes it easy to keep track of work that needs to be done and what has already been done.Can plan outage schedules using the preventive maintenance and maintenance modules.
Cons: We usually have internet connectivity issues and when they happen, many error messages pop up, preventing the application from being closed and erasing the information that had been written and not saved.I think a reconnection feature that doesn't crash the software is a very important quality of life feature that could save a lot of technician's time.
Ernesto E. · Control Specialist · Oil & Energy · August 31, 2023
It has a lot of nice features and overall is a good program. It is not user friendly though when it comes to the warehouse that needs to move or re-organize its warehouse as moving parts and updating their new locations is time consuming and tedious to do which deters one from wanting to relocate parts for organization.
Pros: Product is mostly easy to use. Do have some issues with the parts location section. See below.
Cons: 1. Cycle counting does not always seem to work correctly. 2. Does not have a "mass update" feature for parts. 3. Moving parts to a new location is time consuming. (no mass update) 4. Hate the feature that a new location line pops up when going to the location tab for a part. It slows the process down for doing updating. Get rid of this feature please!!! Just use the "Add" location button if needed.
Dan P. · Warehouse · Consumer Goods · August 31, 2023
As someone familiar with technology and someone who's role is to work within Mainsaver, it was relatively quick to learn. For people within our team who need to use it and are not as technology forward it is not a very intuitive program
Pros: the asset, work order and PM management work relatively well for our needs.
Cons: Sometimes it is not able to be configured to our exact needs, so work arounds are needed
Ivy D. · Management Analyst · Government Administration · August 31, 2023
My experience has been great working with the Mainsaver teamany time we needed help or training the service was excellent
Pros: The Asset information set-up helps pull the needed information when pulling a variety of reports
Cons: I came from SAP and there seemed to be more short cuts in SAP when looking up information between WO and PO
Jeffrey L. · Maintenance Manager · Food Production · August 31, 2023
Mainsaver causes more lack of productivity for me. I can't stand it.
Pros: I have used mainsaver since it's earliest inception as a Citrix program. I thought it was terrible then. I grew to tolerate it for several years. The new mainsaver is terrible. It is very hard to use. Printing the PMs is a frustrating, TIME CONSUMing exercise in futility. The new hires we get give up on it right off the bat and won't even try to get accustomed to it.
Cons: See above. NOT user friendly. It may be partially due to our IT support.
Michael A. · Lead Operator/Mechanic · Oil & Energy · August 31, 2023
Awful. This program is so bad that i am currently looking for another job in procurement that does not use this program.
Pros: Modules makes it easier to find where you need to go.
Cons: About how inconsistent this program is. Not user friendly at all. Customer service response is always, "There is nothing we can do". Changes default settings constantly. Had to pay just for upgrades that should have been included in any program. After saving purchase orders, fields disappear for no reason.
Demond R. · Procurement Specialist 3 · Government Administration · August 31, 2023
Excellent; we tried other systems and we come back to Mainsaver every single time!
Pros: Mainsaver provides the features necessary for companies to manage their equipment and maintenance.Includes all the essential features for organizations to ensure efficiency and compliance.
Cons: User interface and search utilities could be improved to make the GUI more user friendly and self evident
Ario C. · Eng Supervisor · Medical Devices · August 31, 2023
Very good for Spare parts Management and Preventive maintenance program but it does not support Thailand Language.
Pros: Spare Parts Management, Preventive Maintenance
Cons: It does not support Thailand Language and we don't use barcode function.
Wiwat S. · Senior Maintenance Planner · Sporting Goods · August 31, 2023
It is a very good program that only needs polishing in the details that it lacks that are minimal
Pros: Its programming of automatic equipment and its storage of information.
Cons: That cannot be deleted when a part number becomes obsolete, it keeps adding it to inventory
Jose M. · Manager of maintenance · Automotive · August 31, 2023
Pros: UI and help index improved since first use in 2020.
Cons: Quite slow at times, UI not as customizable as a user as I would have liked to removed unneeded feature and menus, custom queries should be more user friendly
Hang X. · Validation Engineer · Medical Devices · August 30, 2023
We use Mainsaver to keep our maintenance and operations team going at full efficiency. Our engineering team tracks calibrations as well.
Pros: I use both Core and Connect in our business. We like Core for our power users and its administration features. Connect is excellent for anyone who needs to submit a request for service, very easy to use.
Cons: Would like to be able to attach a JHA to a job plan, as that isn't possible yet. We sometimes see instability when used with Core through vmware Horizon. I would also like to see an easier way to link invoices/attachments to our Core users.
William T. · SR. Facilities Coordinator · Biotechnology · August 30, 2023
Very positive. In my opinion their services staff is what makes them stand out. From support to implementation.
Pros: Unlimited users for mobile platform, automation of work management
Cons: Since it is a 45-year-old application, there is user configuration by role to scale back the functionality designed for production, energy, pharmaceutical, higher education, municipalities.
Kristen P. · Consultant · Oil & Energy · August 30, 2023
Wish I could say that we could use it to track costs and help with budgets. But that never happened either.
Pros: The people provided good service.
Cons: It was promised to be able to interface with Great Plains. One of the main reasons we choose Mainsaver. Was told Mainsaver had ex Great Plains people and interface is a snap. This never happened. Also, other similar products can schedule maintenance on beginning of month, or second Tuesday of month, or first week of 2nd quarter etc. Mainsaver could never figure that out or give us that option.
Ed J. · Plant Manager · Utilities · August 30, 2023
I HAVE TO PLAN MY ENTIRE DAY AROUND MAINSAVER, IT IS SO SLOW AND IF MY BOSS REQUESTS INFORMATION IT IS NOT ACCURATE VIA THE REPORTING SYSTEM AND EXTREMELY SLOW. THAT SAID IT WAS AN EASY PROGRAM TO LEARN WITHOUT INSTRUCTIOn
Pros: USUALLY, THE HELP DESK IS EFFECTIVE. THERE WAS ONLY ONE INSTANCE THAT WAS NOT SATISFACTORy
Cons: ENTIRELY INACCURATE MANAGER REPORTS UNUSABLE AND IT TAKES AN ACT OF GOD TO MAKE IT RIGHT, A COMPLETE TIME VACUUM FOR USERS; TAKES FOREVER AND A DAY TO LOAD THE FILTERs
Aislynn W. · ADMIN · Food Production · August 30, 2023
Mainsaver is an excellent tool for customer service complaints verifies all calls. Equipment Mainsaver provides an accurate financial background of cost to date.Time entry verifies employees working on equipment through asset number.
Pros: Working with the public Mainsaver has documented every call that we have with sewer complaints. It allow us to track an address and our investigate notes are entered into Mainsaver. When inquiries are requested we can provide the history of the address.
Cons: I don't know how to use the exporting tool. I would like to export into an excel spreadsheet.
Rowanda A. · Office Manager · Government Administration · August 30, 2023
Could not have asked for a better experience!
Pros: The people at Mainsaver made some of our transitions and new location setups as easy as possible. It is reassuring that there are highly intelligent folks at Mainsaver. We asked a lot of Mainsaver in one of our recent acquisitions and they met the challenge head-on! The product is easy to use and [sensitive content hidden]' training methods and his down to earth attitude made it a breeze!
Cons: There was nothing that I could say negative about Mainsaver.
Patty D. · Application Analyst · Oil & Energy · August 30, 2023
It's an average application. It serves its purpose which logs work requests, assets and PM schedules. But generating reports is a pain.
Pros: Application is fairly easy to use once you're able to log into the system. Able to switch back and forth between modules quickly.
Cons: The Management Reports were not useful and loading the application takes a few minutes at start up, with lots of issues many times from scaling display, Horizon errors, or query errors leading to application closure. I think the most least favorite function was exporting reports which looked like a jumble mess that involves a lot of editing to make it possible to understand the data.
Linda B. · Prin Facilities Admin Specialist · Medical Devices · August 30, 2023
Generally positive. Most of the issues I'm dealing with relate to the data we inherited from past management. Customer and tech support have been first rate and generally able to do what we need to do.
Pros: Seems easy, able to configure etc locally without a lot of code. Good customer support.
Cons: Missing some functionality found in bigger systems.
Bill O. · Ass't Plant Manager · Utilities · August 30, 2023
Pros: I like the Dashboard feature the most. The Dashboard feature is very user friendly and allows the user to set up all features that need to be used daily for their assignments. It is very comprehensive data.
Cons: I least like the Setting up of new users feature. Setting up new users in Mainsaver could be easier to accomplish. It seems that the employee could automatically be added to the system upon employment without so many steps.
Valencia B. · Senior Materials Planning & Control Support · Automotive · August 30, 2023
Pros: Facil de para encontrar las tareas, de gran utilidad cuando se entiende su funcionamiento
Cons: Tema instalación, suelen salir errores muy difíciles de resolver. El archivo INI queda oculto y en la reinstalación dificulta el proceso.
Carolina Natalin M. · Administrative Functional Support · Mechanical or Industrial Engineering · August 30, 2023
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