AccuLynx

Pros: Acculynx is very flexible for our needs and very responsive with suggestions, help or questions. When one emails or calls they respond very quickly and actually listen to customer suggestions when upgrading their product. There are a few bugs and issues that occur as with any software However, they are responsive when reported and usually get them smoothed out.

Cons: Acculynx has repeatedly raised the price for their product. They have multiple add on products but at a pretty big cost. By using some of the additional products offered you can really shoot up your bill. For a smaller company the cost is not worth the additional add on. The base cost is also reaching a point of forcing us to look elsewhere.

Pros: User friendly, reliable, well organized, easy landscape, great value for the money. Haven’t found any bugs.

Cons: The first and last name boxes don’t start the text with a capital letter. When using the mobile app, it requires an extra step.

Pros: It is a Great system that allows our roofing company to utilize many features that make our operation run smoothly.

Cons: The system does take some learning and getting use to. As a company we make had to do many trainings to learn all its uses.

Pros: Managing leads, jobs, photos, estimates, and communication felt a lot more organized compared to juggling multiple tools. The mobile app was also helpful for field updates without needing to go back and forth with the office team.

Cons: Some parts of the platform felt a bit outdated and took time to get used to. A few workflows also felt more complicated than they needed to be, especially during setup. Reporting could be more flexible too.

Pros: What we like most about AccuLynx is how it keeps our entire operation organized in one place. From permits and documents to customer communication and invoicing, everything is tied to the job, which makes it easy to track, manage, and stay on top of every project. It has streamlined our workflow, improved team communication, and eliminated the need for multiple systems, saving us a significant amount of time.

Cons: If I had to point out a downside with AccuLynx, it would be the field app. It’s constantly being improved, which we appreciate, but at times it can feel a step behind the desktop version in terms of speed and functionality. That said, updates are frequent and it’s clear they are actively working to make it better.

Pros: The support team during implementation has been phenomenal. VERY helpful guiding us on the best way to resolve issues and streamline our processes!

Cons: While there is a decent amount of customization available, it does not easily handle multiple trades on one project. Overall status is still tied to just 1 trade.

Pros: Ease of use and intuitive user face design. The amble cloud storage is great for photos and docs. The e-sign feature with tracking is great. The app connect syncing is also very helpful.

Cons: being able to quickly show good, better, best options instead of having to create a new smartdoc and import.

Pros: I am the Controller and from my perspective AccuLynx has been a really solid tool for us, especially on the invoicing and job completion side. One of my favorite features is the ability to copy from one job to another—estimates, photos, documents—you name it. It saves a ton of time and comes in handy more often than I can count. The platform is also very reliable; I rarely run into bugs, which makes day-to-day work smooth and efficient.

Cons: The pricing is a bit on the higher side, but for us, it’s been worth it for the time savings and overall functionality.

Pros: It’s really simple and easy to learn. The layout makes sense so it doesn’t take long to get comfortable using it. Customer service is honestly one of the best parts. You can talk to a real person and they’re always nice and helpful. They also follow up after to make sure everything is still good, which I appreciate!

Cons: I wish you could assign multiple users to one lead since teams usually work together. The mobile app can be a bit laggy at times. The search feature could also be better. It feels a little limited and could use more filters to find things faster.

Pros: Able to use it on my iPhone. Word is that the app isn’t as good so I’ve never bothered to use it. So I’m not able to accurately describe which one is better.

Cons: It’s slower then I’d like it to be. When uploading photos, one is fine. But when I have to upload a dozen photos, I find myself sitting here for a minute or two before it’s done.

Pros: Picture Retention and Lead tracking are great help with. The new custom fields have been nice to use.

Cons: You cannot do selections in the estimate. It should be able to have options that tally up a total. This is a huge issue. People are used to filling a cart online with up sales. I also do not like the mandatory filled out fields in certain drop-down menus.

Pros: One of the things I like most about AccuLynx is that it serves as a central file system for the entire company. Everything: documents, contracts, payments, photos, and communication, is stored in one place and tied to each job. This makes it much easier to stay organized, find information quickly, and keep everyone on the same page. Whether you’re in the office or out in the field, having all job-related details accessible in one system really improves efficiency and communication across the team.

Cons: One thing I wish AccuLynx offered is more flexibility for personalization. As someone who works in the office handling administrative tasks, the information I need to see on a daily basis is very different from what a project manager or company owner needs. It would be incredibly helpful if each user could customize their own dashboard or view based on their role. Being able to prioritize the tools, data, and workflows most relevant to my responsibilities would make the system more efficient and easier to navigate. Right now, it feels like everyone is working from a similar layout, even though our day-to-day tasks are very different. More user-specific customization would go a long way in improving productivity and overall user experience.

Pros: easy to use on PC, iPad & iPhone… friendly user interface with all pertinent details easily accessible

Cons: unable to create/update estimates on iPhone, not sure if i’m not just not seeing this feature or it’s not available?

Pros: Scheduling calendar, ease of estimates, some of the reports are nice (don't think we should pay extra to get extra reporting use)

Cons: Field app - while in the field our project managers and even sales team struggle with getting it to load.

Pros: It's a full-featured CRM that allows us to communicate internally and maintain all pertinent information. Also allows you to track and record communication with your customers.

Cons: I'm not a big fan of the photo report creation and setup. I feel like the photos could be grouped by tag a little better.

Pros: I really enjoy using Acculynx. My favorite thing is how organized it helps us keep our client's documents, payments, pictures and job costs/spending.

Cons: I wish there was another line to insert information in the location info... We have several addresses that we do multiple projects at, so I would like to be able to "label" them with flooring or roofing, etc, where we can see that when just glancing at the job name and address... I don't like to have to open every job to see if it is the one I am looking for.

Pros: Easy to use, easy to train new employees on. Love lead tracker and calendar. I really like now that you can edit your notes.

Cons: The new way to enter leads - Ugh. I've given it about 2 weeks, still struggling entering the information for new leads.

Pros: Pretty easy to operate and navigate through. The interface makes sense and is easy to learn. It helps me stay organized.

Cons: It doesn't integrate with Outlook for sending emails to customers. It doesn't have an option to generate multiple estimate tiers within the same estimate, sol the only way to do a "good, better, best" estimate strategy is to generate three separate estimates, which is time consuming.

Pros: We love the pipeline and organization. We also utilize reports plus and it has changed how we run our business.

Cons: The cost for additional add ons is a lot. Sometimes my team will ask for something or look at something and it costs so much money that I just can't agree to it even if I think it would help. I wish some of these add ons were included.

Pros: I just started using this program. So I am new to it. So far its been pretty good and easy to navigate.

Cons: I have learned that it is hard for me to duplicate estimate and update to live pricing when i have an old estimate and they ask for a new one updated to todays cost.

Pros: What I like most about AccuLynx is the value it’s brings in for my money I pay monthly. It’s a great system

Cons: There is nothing that I like least about AccuLynx. I fortunately don’t have any cons at the current moment

Pros: The app is very user friendly and makes the job easier Easy to keep track of your job and your job progression

Cons: It’s pretty good so far it could be better if yall added some sort of built in rhail recording functionality