Worksuite

Pros: Contractors tell us it's easier to use than our previous payment system. It's easy to use and payments are prompt.

Cons: Having to create a new payment task for each assignment for each writer, rather than adding each writer one time and allowing them to invoice for each assignment.

Pros: I like that your Customer Service is so responsive and easy to meet with. I never felt like my questions are ever unanswered and I've had several brainstorming sessions via video chat that have been super helpful. I like that I can manipulate the filters to my liking.

Cons: $8d

Pros: The design is clean and easy to navigate.

Cons: Integrating with our payroll process could be a bit easier.

Pros: We seamlessly utilized the platform's marketplace features to offer tasks to freelancers. Once accustomed, the interface proved user-friendly, making task allocation and communication effortless. Notably, the platform facilitated real-time task tracking and ensured transparent financial oversight. It significantly enhanced our daily management and collaboration.

Cons: We encountered a language barrier challenge, which we successfully navigated. Setting up the platform and explaining its usage to freelancers demanded detailed planning. Moreover, configuring the workflows was a collaborative effort involving platform executives, occasionally causing some setup delays.

Pros: The payments tab is fairly easy to use, though it would be useful to see who the invoice approver is at a glance so you don't have to click into the assignment to find that info.

Cons: Our teams are struggling with getting freelancers through the many (sometimes redundant) steps that need to happen for a Worksuite Pay assignment to be live. The interface is not very intuitive for freelancers and managers are often spending large amounts of time walking freelancers through every step of the process, even if freelancers have been through the process in the past. For example, on freelancers' dashboards they can see all assignments where the onboarding workflow has been completed, but it's not obvious where their 'in progress' assignments are. On the manager side of things, I have to click through several different screens to get to the 'full details' of an assignment, which is one of the things I look at most frequently. In general it would be great to have fewer steps to get to the necessary information.

Pros: Ease of use! The product is simple to user from both the administrator and the user experience.

Cons: I wish i didn't have to manually add a task for reach new contractor and they were added as an option instead through onboarding.

Pros: Managing resource and tasks in one place is very useful in Worksuite

Cons: Reporting can be quite difficult and restricted, also the limitations on users is a challenge for us

Pros: Worksuite is very easy to use from Onboarding to Invoice Payment.

Cons: Reporting. I would like to easily pull the information I need instead of having to filter a spreadsheet. I would like a report for the invoices paid on a certain date and have it be easily accessed for example.

Pros: Worksuite is easy to use and figure out.

Cons: There are occasionally issues with requests and projects/ people not being able to see what is sent out or see attachments. Sometimes there are formatting issues that are impossible to fix.

Pros: The support team has been pretty helpful

Cons: Massive upcharging for small features, pricing can be convoluted. Product works so-so, has a bunch of limitations. Very annoying to upcharge (~10k annually) for API access.

Pros: I like the onboarding capabilities the most. We need an easy way for people to apply to work with us. It is easy to see what stage everyone is at. It has saved us many hours compared to doing it on email.

Cons: Sometimes it is harder to navigate and get our team to update it. I would like to highlight what I have added to someones profile vs what they have done themselves under skillsets.

Pros: The details of the database, the wide range of customizable functions and the professionalism of the implementation support

Cons: Some things are not super intuitive and require the support of the implementation team to be actually set up

Pros: Worksuite modern automation is a great time saving tool for Recruiters and HR. The "Stages" feature is remarkable !

Cons: The only part that lowered the efficiency is not having the ability to invite to a workflow with and agreement and other necessary documents already attached from Stage1

Pros: The interactivity with my vendors is probably the best feature.

Cons: There seems to be some broken code resulting in line breaks not being properly formatted. Also, I want to have Events I create appear in my Shortlist, rather than having to search for them.

Pros: Workflows, custom fields and analytics help us keep a close eye on week to week performance of our onboarding teams. Being able to look at that data regularly in an easy to parse format is a gamechanger for our business

Cons: Initial setup is complicated. Making custom fields and workflows from the group up has a bit of a learning curve, as the workflows can be very powerful in what they do. Additionally, some changes made to workflows are unable to be done without assistance from the worksuite team.

Pros: Ability to organize contingent workers and see clear process stages, ask questions, share feedback, and get clarity to realize solutions around contracts and then sign those in a central place is an amazing tool to have in place.

Cons: No option to extend contract without having to submit an entirely new request. A click to extend that allows you to keep the same terms and forward to legal for an addendum without waiting would be great.

Pros: Meets our business needs. Gives us a good database to store out contract workforce and makes hiring from that database easier. Allows us to automate payroll management, contracting, and onboarding.

Cons: Can be sort of clunky. Sometimes it takes a lot of clicks to do something or save information. Some bulk features that we need are not there.

Pros: easy to upload talent. some bulk options

Cons: User design can improve. Not intuitive; increased overhead for some actions;

Pros: Ease of use, timely customer support, an efficient onboarding process, and a dependable payment process.

Cons: I would like to have more reporting capabilities without the need to upgrade to the business analytics tool.

Pros: Worksuite is easy to use. The features like creating projects and tasks is easy to use. I also know its being used to onboard certain people which is great. It's really easy to approve hours and generate invoices. It has the option to share files, but I don't really use that.

Cons: The features that are missing include formatting in the description box. I would like to be able to add links, have multi layer bullets, numbered bullets. It would be great to paste into the box with included format (right now it paste as plain text, which is annoying to fix). Also, under tasks, where we see all tasks, it would be AMAZING to filter the list by contractor.

Pros: Easy to use, light lift on my end. Just have to send them the email and the vendors get set up right away.

Cons: Being required to estimate how many hours someone might be working on any given assignment, and then that number being the default when they go to invoice seems to trip people up. Just putting in the hourly rate would be enough.

Pros: Organizing it by project was helpful - I liked being able to add multiple freelancers to a project.

Cons: The lack of clarity in steps to pay people and what had been paid.