Trackmedium eQMS

Pros: Trackmedium is easy to use, easy to learn and train staff members on. Usability is user friendly and gives you good prompts when help is required which helps to empowered staff and build a stronger culture of quality. traceability with full audit trails with compliance management which conforms to documentation life cycle for creation of documents which includes SOPs, Forms, template, policy etc from creation to archiving.

Cons: Read and Understood statement and approval statement needs to be clearer to reflect each pathway. This can be added as a customisation

Pros: The tech support is always willing to help you, which has been extremely helpful during the onboarding process.

Cons: Some features are not fully fleshed out yet but are actively being improved. Some customizations are too difficult to do independently, but their customer service does respond quickly.

Pros: Easy to use and keeps track of everything in a simple and easy to read and exact data. We enjoy using the platform.

Cons: That the information does not populate on the cover page. I have to then fill out the same information that the vendor has already inputted. It would be nice also for persons filling the forms to be able to attach documents.

Pros: The system is purchased with access to all available applications making it flexible to your needs. It is also customisable meaning that where an application doesn't quite fit your needs you can work with the Trackmedium team to easily customise to your requirements. This has made it a valuable and flexible tool in our company.

Cons: For the UK some applications needed some customisation, some applications are set up for the US market which meant that for working in the UK we had some customisation to do. This was easy and very well supported by the Trackmedium team, but did mean that some applications weren't as 'plug and play' as we would have liked.

Pros: Trackmedium has a great breadth of scope, covering many key QMS topics and allows for solid quality oversight.

Cons: The user interface is very clunky and takes a lot of getting used to. It is not always intuitive - looks like a standard web browser but doesn't have the same functionality. This is not so much of an issue if using it day-in-day-out.

Pros: I like how customizable it is. I have used it for storing safety training documents

Cons: Can be a little difficult for regular users to interact with the platform

Pros: It is customizable and easy to learn. The customer service is very responsive and helpful.

Cons: Some modules are lite on content. Updates can take time to complete.

Pros: Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system

Cons: Not enough information on the reports out of the system - however, when we ask for more, it is always provided and very quickly Not sure how quickly we will reach our data limit

Pros: The best thing about this product is the possibilities of using different tools and the possibility to customise each of the tools, adapting them to the use required by each company.

Cons: Sometimes, the flows required to approve or review documents are excessively complex.

Pros: The most used feature in TrackMedium for us is document control, this allows us to keep all our procedures in one place and also track all the changes made between revisions. Another highly used feature is change management, we can raise any change in this system and then use the options to make sure that all the required changes are thought about before the change is implemented. Being able to see a training matrix of all employees against the procedures makes showing auditors the training a lot easier.

Cons: Due to the way that training is performed in our company we had to use the training schedules differently to how they were designed.

Pros: Simple layouts and menu options, with no challenges for user to use on minimum trained. The configuration allow to make change of Form, Workflow, View and Escalations given the ability for organization to customize the design on own standards.

Cons: Option lists registered in list not flexible enough to maintain the list. the deletion are limits, only allow to disable.

Pros: Ease of use, great development team and process, and value for money

Cons: There is, as can be expected, a learning curve, and some reporting limitations, but neither should hinder you.

Pros: The large number of modules and features included are the highlight of this software. It has all the modules our organization require to ensure systems are functional, remain in compliance, while providing visibility and communication to our company. TRACKMEDIUM ensured our users were completely trained and the system was operational in a remarkably short amount of time. The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more.

Cons: Not really any cons. For our company, the information for some reports when extracted to a pdf may be several pages depending on the report. TRACKMEDIUM has included very detailed instructions on how to create customized templates to extract that information. After creating the templates, our reports are now very succinct and presented in the way we like when extracted.