SecureW2 JoinNow Platform

Pros: Seamless experience to setup and get the product rolling. Support is top notch, hands down worth the investment.

Cons: The portal could be more intuitive, it's kinda confusing to figure out where things are. If you're multi tenant make sure you mention during the install, makes it easier.

Pros: Many ways to authenticate devices onto our network. Policies allow for flexible authentication as needed while also keeping our network secure.

Cons: It is difficult to learn and navigate the management portal. I found it hard to navigate to each section of the site as needed.

Pros: We use SecureW2 JoinNow for our Higher Education institution. This means that we get to see the ease of use this product provides for our faculty, staff, and students. For our faculty and staff it allows for a touch-less and seamless connection experience to our network. This means more uptime in working hours and less downtime in working hours because of pesky personnel issues or user layer issues. Juggling passwords and certificates is a thing of the past with this SecureW2. For our students - this allows us to provide a simplified process for adding multiple device types to our network and authenticating them all. If we have trouble devices or trouble students we can monitor and track all of it. The ease of use means less issues to resolve and less support tickets to troubleshoot. All of which means less personnel to staff.

Cons: We had very few-if any- dislikes of the platform. We have had little to no issues using the platform that were platform based. Most of our issues have been user based issues.

Pros: Integrated well with MS Intune and Okta, a very stable platform, and support tends to be very responsive.

Cons: They need to have an additional instance in the US East. They do though have instances in the US West and in Europe which is satisfactory.

Pros: The solution works and is compatabile with Windows and macOS devices. Deployment is easy and can be configured to work with most MDM platforms such as Intune, JAMF, or Kandji. Support if needed is excellent as well.

Cons: The administration portal seems a little outdated and could use a refresh. The device authentication history/event log could be a little easier to parse through and have some additional filters.

Pros: Value for the price is awesome. Customer support has also been top-notch. We had a little trouble out of the box, but it has been smooth sailing since then.

Cons: The setup process took a little time to understand. We had to read the instructions a few times to get started.

Pros: Reliable product and not expensive. The support is great. Integrated well with our Intune joined devices.

Cons: There was really nothing I disliked about the product. Our implementation is pretty basic. Only cloud radius.

Pros: It is managed by a third party and the setup was very straightforward which provided us the security we needed for our wired/wireless connections.

Cons: None, the GUI could be made a bit more user friendly, however this did not hold us back from setting up the environment.

Pros: We had legacy user authentication that has been significant issue for password changes. With SecureW2, it has resolved the issue. Moreover, the customer support has been amazing during the implementation phase. We are three months in and very happy with the product.

Cons: We are three months in - can't say much about the Cons, however, deployment of certs to both user and devices and something not very clear.

Pros: Reduced infrastructure burden from a cloud managed RADIUS service. Certificate-based Wi-Fi is more secure and the support for Cloud RADIUS is good. Scalability is good.

Cons: Full feature sets require a bit of a learning curve to fully take advantage of and implement. Documentation could be better structured/searchable.

Pros: The ease of use and stability are incredible. Once it's setup it just works. I have found myself only returning to the portal to make configuration changes and not to resolve any issues.

Cons: I really have no complaints. We don't have a large deployment, and everything just works as stated above. I really have no bad things to say!

Pros: Ease of setup and working with their extremely knowledgeable and helpful engineers. From POC to post-deployment, the whole process has been enjoyable and gone as expected. They also have great and easily accessible documentation

Cons: Cost can be a barrier. Product names, features, and licensing tiers could use improvement. It is honestly difficult to come up with any negatives. The product "just works"

Pros: SecureW2 is a rock-solid solution for network security and authentication. The product is reliable, easy to deploy, and performs consistently without hiccups. What truly sets it apart is the outstanding support and deployment team—responsive, knowledgeable, and committed to ensuring a smooth rollout. Overall, SecureW2 delivers both technical excellence and exceptional customer experience.

Cons: For our purposes of wireless authentication, I could find no issues at all—SecureW2 performs exceptionally. Any potential concerns others might raise, such as learning curve or configuration complexity, were fully addressed by the excellent deployment and support teams. In practice, the product has been seamless and dependable for us.

Pros: Ease of setup and maintenance. Compared to on prem solutions it was setup and deployed with far more efficient than solutions we were used to. We're expanding to integrate with other security tools, and the process is just a smooth.

Cons: What I liked least would have to be nitpicky as something this simple to configure and utilize as this doesn't have much to complain about.

Pros: The team's willingness to walk us through a thorough scoping exercise so we can make sure we had all the features we needed.

Cons: Its a little complicated, but all cert stuff is. Its way better than having to host my own RADIUS and CA.

Pros: The price was right, relatively easy to set up and get going and has been rock solid for us. Only needed support for a few minor things but response was quick and items resolved quickly.

Cons: The interface was very bland when we first joined but it has since gone through an overhaul and looks much cleaner

Pros: Easy to implement, great customer service, and fully SaaS based solution to improving our client's wireless security with 802.1X based certificate Wi-Fi.

Cons: Their product documentation could be better. It needs to be updated a bit and could go into more depth.

Pros: With their PKI services, JoinNow is a turnkey approach that unifies the onboarding of both BYOD and institution owned devices to campus wifi.

Cons: Integration with MDM and PKI services can require the use of SecureW2 support to configure. But their support is top notch, knowledgeable, and willing to assist.

Pros: It delivers seamless Wi-Fi access to corporate devices with robust security, achieved through integration with other tools like Intune, Meraki, etc.

Cons: Its complex architecture makes self-configuration challenging without thoroughly reviewing the knowledge base or seeking support from the vendor.

Pros: Once the solution is configured, it is extremely easy to manage. Prior to implementing SecureW2, wireless access issues were one of our top ticketed items.

Cons: The portal can be a bit intimidating, but the support team is with you every step of the way to help you set up the system to meet your technical requirements.

Pros: As simple as 1, 2, 3, presto. A simple point and click certificate based authorisation system that you could simply push out via your intune and Azure portals. We don't need to baby sit the service and essentially let it run autonomously for 12 months at a time without having to change a thing.

Cons: Manging multiple tenants/configurations is a bit clunky, but works and is getting better all the time

Pros: Easy to setup and haven't had to touch it since deployment. The team were easy to work with and provided assistance during setup and deployment.

Cons: No issues so far. Our organisation has nothing that we dislike about the product. We would love to see an MSP program to better split the licenses up.

Pros: The best thing about SecureW2 is how easy it is to use and manage.

Cons: I have found no cons yet, other than it would be wonderful to implement more of the products, and if the price was lower.