Rating
5.0
51 reviews
Categories
1
Founded
2013
Employees
50
giftmall is an international provider of gift card solutions. Founded in 2013, the company evolved from a single gift card catalogue to an ecosystem of products and services for simple, accessible, and effective corporate gifting. After 13 years on the market, led by the principle of win-win partnerships, giftmall has earned the trust of The company’s products include the giftmall multibrand card and brand gift cards from more than 3,000 brands in 45 countries. The company’s tech solutions include: 1. giftmall business account, a self-service tool for companies to effectively engage employees, build customer loyalty, and strengthen partner relationships across Europe; 2. giftmall API for clients who want to automate the gift card distribution from their CRM, ERP, HRM systems or streamline loyalty programs; 3. giftmall white label, a customised catalogue, for the businesses that want to maintain their brand’s visual identity in gifting but have access to giftmall’s choice of brands.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
6
Organic visits / mo
7
Running 17 ads on LinkedIn as giftmall - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Gift Card & Incentive Rewards Platform advertisers - the validated angles to copy. See the niche →
(51 reviews)
Pros: Easy to use, simple to log in and access gifts
Cons: Could be a bit more selection but overall great
Lari L. · Pilot · Airlines/Aviation · February 23, 2025
My overall experience with gift mate has been. Exceptional.
Pros: The name itself is good but what it's for is pretty good
Cons: So far not much Im pretty sure hope to keep it like that
Jeffrey B. · Owner · Consumer Services · December 10, 2024
Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a logistics company, keeping our staff motivated is key, and this platform has made it easy to set up and manage various reward programs. The flexibility in reward options is a big plus, and the strong support we get is very reassuring. Highly recommend it for companies looking for an easy and impactful way to motivate their teams!
Pros:
| Category | Page | Rank | Placement |
|---|---|---|---|
| Customer Loyalty | 2 | 17 | Shortlist |
Domain confidence 90%
Cons: Honestly, after several months of usage, I haven't encountered any issues or downsides with the platform.
Veronika B. · People Partner · Logistics and Supply Chain · October 4, 2024
I was pleasantly surprised when I received a multi-card giftmall as a reward for my recent project. It was a nice change from the usual bonuses. The gift card gave me the flexibility to choose from a wide range of brands and experiences on their marketplace. I ended up using it to book a weekend getaway, which was just what I needed to relax and recharge. Thanks for the thoughtful gift!
Pros: I loved having the option to pick whatever I wanted with the multi card. It was like having a bunch of gift cards all in one
Cons: I hasn’t been using the service for a long time though so far everything looks lovely, nothing bad to address
Oleg I. · Chief Engineer · Oil & Energy · September 16, 2024
We've been using giftmate to motivate and reward our students, and it's been a fantastic addition to our program. The platform is easy for both teachers and students to use. The wide variety of gift cards makes it easy to find rewards that appeal to different interests. Our students are always excited to receive their gift cards, and it's been a great way to encourage learning and achievement.
Pros: giftmate is easy to use and offers a variety of rewards that students love. It's a great way to motivate and encourage learning
Cons: the only area for improvement we see is just introducing even more countries to their catalog
Anna L. · Lektor · Education Management · September 11, 2024
giftmate has been a game-changer for our customer care team. We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. Our customers love the variety of gift cards they can choose from. It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact.
Pros: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards.
Cons: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use.
Anastasiia S. · Customer Care Manager · Information Technology and Services · September 10, 2024
We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment.
Pros: Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support.
Cons: We couldn’t find something that would bother us so I guess nothing at all
Daniel M. · Human Resources Specialist · Education Management · September 9, 2024
great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended
Pros: our company is using giftmate for corporate gifting and rewarding. it's always great to get multi-card as a gift from the company. Multi-card gives me flexibility to exchange it to any branded card or split balance between a few branded cards, it's super convenient. Big amount of partners in Poland is also a great plus
Cons: can't see any, support is fast and helpful. further increasing partners network will make service even better
Svitlana L. · CRM Senior Analyst · Mechanical or Industrial Engineering · August 13, 2024
Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts.
Pros: I can use the point my company sends me the very same day for what I prefer in the marketplace.
Cons: Never had any fail or issue with this product so nothing to mention even.
Roman B. · Digital Artist · Media Production · August 8, 2024
we use giftmate as an incentives solution to recognise achievements of my team and to improve response rate for feedback collection emails to our clients. I like the overall service of giftmate, ability to send and track gift cards in the tool and their multi card cause it's super convenient for our clients.
Pros: multi card is super convenient, easy to use tool, great service
Cons: don't see any. further increasing of branded gift cards will be a great.
Alexandra P. · Marketing Director · Information Technology and Services · August 7, 2024
giftmate is good value for money for medium businesses, who want to keep employees and customers loyal. Recommended
Pros: giftmate is simple and convenient solution to manage our employee recognition program and to keep our customers loyal. It also helps us to incentivise our feedback collection campaigns, improving response rate. A big plus of the service is an international catalogue of gift cards. It's crucial for us, because our clients and employees are located all over the world and with giftmate we cover all of them on the one platform. so to conclude, giftmate is a solution that is working for different purposes in different departments. Good value for money.
Cons: I did't found any cons, service is working very good, support is fast and responsive.
Tatiana M. · Chief Marketing Officer · Information Technology and Services · August 5, 2024
easy to use, good support, multi card is super convenient. Recommended!
Pros: for me giftmate is easy to use tool to send multi cards as personalised incentives to our Customers to keep them loyal and engaged. Our customers like to receive multi card giftmall, because it gives them freedom to exchange multi card to any branded card, they like at the specific moment.
Cons: I don't see any cons, only positive experience of using giftmate
Lyubov L. · Brand manager · Chemicals · August 2, 2024
giftmate is good value for money with wide international catalog and tool with all needed functionality
Pros: after we start using giftmate as a tool to improve our customer's engagement and loyalty, we registered positive dynamic in NPS and general lifetime value. Important that tool has reporting functionality, so I can check gifting campaigns performance and track budget.
Cons: can't mention any, good tool with responsive support
Oleg C. · Head of Business Development · Information Technology and Services · July 30, 2024
great tool, responsive support. Recommended
Pros: we started using giftmate as gifting tool to engage our existing clients and prospect and to nurture customer's loyalty. tool is really easy to use and cover all needed functionality - sending gift cards and budget management, also it provides instant analytics which is useful for me for reporting.
Cons: didn't found yet. as for me - all is good
Oleg O. · Business Development Manager · Information Technology and Services · July 30, 2024
giftmate multi cards is super convenient, also they have a great support. Recommended!
Pros: our company is using giftmate as employee recognition solution. each time its great to get a multi card as a reward for KPIs completion or extra achievement. I like that giftmate offers a wide catalogue of brands and I can exchange my multi card to different brands.
Cons: I don't see any cons in giftmate multi cards, only pros
Kseniia V. · Marketing Specialist · Information Technology and Services · July 30, 2024
Highly recommended. service and tool are great
Pros: we are using giftmate as customer engagement tool to generate more leads and convert them into closed deals. giftmate is super easy to use tool with vast international catalog, which is super important for us, cause we have prospects all over the globe. also they have a highly responsive customer support.
Cons: service and tool are great, nothing to change.
Mariia K. · Sales Enablement Specialist · Information Technology and Services · July 30, 2024
simple tool with key needed functionality and great support. highly recommended.
Pros: We are using giftmate as convenient tool for sending digital incentives for our clients when running feedback collection campaigns and as internal employee recognition for work achievement. It's important for us that giftmate provide wide range of gift cards all over the Europe since we have clients and employees in different counties.
Cons: I'm happy with this service, so can't offer any improvement. all is great
Nataliia T. · Digital Marketing Manager · Information Technology and Services · July 30, 2024
I received a multibrand gift card from Giftmate as part of a loyalty program from a cosmetic brand I use. Initially, I wasn’t familiar with it, but I quickly found their website. It was incredibly easy to transfer the value from the multibrand card to the brand I wanted (I chose Allegro). I hope more companies start offering these universal gifts because, sometimes, brand-specific rewards can be impractical. I would definitely be pleased to receive Giftmate gift cards again in the future.
Pros: Very user-friendly, no need to contact support to exchange Giftmall card for merchant-specific gift cards, ready for immediate use.
Cons: None to mention, although adding more brands would be a great enhancement.
Stanislav D. · Team leader · Information Technology and Services · July 18, 2024
My employer gifted me one of multibrand gift cards for giftmate’s gift marketplace, that is called giftmall. That’s such an easy yet smart thing. Smoothly activated, chosen brand gift cards are being delivered super swiftly
Pros: fast delivery, variety of merchants in the marketplace
Cons: In general I loved it, would be great to have more markets covered worldwide cause I would like to use it for my friends abroad too
Natalia R. · Telecommunication Engineer · Telecommunications · July 15, 2024
For me giftmate is simple but useful instrument to keep my customers loyal. Good value for money.
Pros: despite I work with corporate clients, small gifts are still important. Giftmate speed up process of sending small incentives to my clients and helps to easily make them personal. Multi-card is very convenient since my clients can exchange it on branded card according to their preferences all over the Europe. Clients are happy as well as me.
Cons: Didn’t have any problem with platform, cards or support. All is good.
Nina S. · Enterprise Sales Executive · Information Technology and Services · July 15, 2024
I don’t know who thought about it but it’s an amazing thing that you can give a person one universal gift card and then they can exchange it for a brand gift card of their choice. I was happy to get to know about Giftmate and their marketplace Giftmall. First, I received a universal gift card at work. Now I sometimes give such cards to my friends as well.
Pros: I think it’s a great idea to give an option of choice to people with a universal gift card
Cons: Can’t think of cons because I haven’t seen a product similar to this one in my country
Alina K. · Lead QA Engineer · Financial Services · July 12, 2024
A few years ago, I came across the site on the recommendation of colleagues from another company. Now, from time to time, I use multibrand giftmall cards within my team for various occasions. It is very convenient because everyone can choose the gift they want, and there are no dissatisfied team members.
Pros: Wide range of gift options for every occasion
Cons: In a few years, everything has been smooth and complaint-free.
Olrksandr M. · Software Developer in Test · Information Technology and Services · July 12, 2024
great platform, easy manageable with vast international gifts catalogue. great support
Pros: Giftmate platform is super easy to use. My favorite feature is gifting personalization, it helps us to add personal messages when sending gifts to our loyal clients as well as when recognizing some specific achievements of our employees. wide international cards catalogue is also great advantage of the service - it's crucial for us cause allows to handle gifting almost worldwide.
Cons: don't see any cons actually. I didn't have any problems with giftmate service
Liudmyla M. · Senior PMM · Information Technology and Services · July 10, 2024
We have a great experience with giftmate in providing us with incentives for various activities such as contests, giveaways and lotteries that we oftenly perform for our customers as a part of strategic marketing campaigns. The thing with incentives is that in order to work they should be actually desirable, and from giftmate contestants can get a truly abundant choice of gifts that would matter to them. Great guys with a decent offer, we recommend.
Pros: works exactly as it is supposed to work for us, great took to stimulate repeat purchase and customer engagement
Cons: I have no comments about the service, so I can safely say that everything was excellent
Mariia K. · CEO · Public Relations and Communications · July 2, 2024
Perfect find for those who handle a lot of giveaways or other similar marketing activities. There is always a need for relevant gifts and that’s how we started working with giftmate. There are many merchants represented in their marketplace giftmall, we use certificates from various brand for our giveaways depending on the subject of them. We often use their multibrand card too, participants love it.
Pros: various merchants represented for incentives, flexibility with multibrand gift card
Cons: we were very satisfied with the service, it met all our needs
Kateryna H. · EVA Social Media Specialist · Retail · June 27, 2024
