FieldStack

Pros: The efficiency of Fieldstack has proven to make processing tasks within the system much quicker than before. The ease of access and the great customer service from our rollout team, has been vital to making the system work for us vital!

Cons: Definitive search results in reporting of our items tends to be a struggle. As well was organization of items that have more then one variation have proven to be difficult to track, report, and replenish.

Pros: I like the ease of entering new items. Fewer steps.

Cons: I have found nothing to dislike about FieldStack.

Pros: Looking items up in the system is very easy. I love the export to excel feature. This makes creating our many spreadsheets a breeze. I also really like the marketplace, send and receive modes. THis makes seeing the movement of items and item history very easy. I also like the special order clean up function. I think some of the stores are still trying to figure this feature out and we could use more training with this.

Cons: We are still trying to figure out how to get all of our special orders on fieldstack. I would like to see the items on a pick batch linked to a specific special order, this way the stores could see the comments on the order. We have multiple sizes/ colors under 1 upc for many of our close out items. Currently we have to run a spreadsheet as well as utilizing FieldStack for special orders. This complicates things a lot.

Pros: Bulk editing items when you have a lot of items to fix!

Cons: Not being able to see what was ordered or the terms etc on past purchase orders once they have been completely received on.

Pros: The ease of changing, and looking up inventory. The ease of scanning and the quickness of the process.

Cons: Items that were just relevant to Renys has had issues, Special Orders, and Layaways

Pros: I like FS very much. I think the potential is amazing. To me, it is easy and informative. I love that we can track orders for our customers and the new retail gun helps tremendously with inventory. Special orders are easy to follow.

Cons: The itemization is a catch 22 for me. It works very well with special orders to get the product here for our customers. However, it is hard to cancel each item when we needs to. There is not quick way to do it. For layaways, especially large layaways, when they are cancelled it is time consuming to cancel each specific item. The receipts printed for layaways need to have customer information and balance due on it, this has been the one complaint from customers. with special orders, it would be helpful to have the system not count what we already have in stores, if inventory says we have it and it prints a ticket, we still get the item from another store as well and this creates confusion. It the system ignored the count in the store the item is supposed to go to, this issue could be eliminated.

Pros: The system is fast and relatively simple to use. There is a lot of information within the system that is easy to find. For instance, finding someone's receipt from 4 months ago with vague information is easy. I feel it provides a good service to our customers since it is fast. The special orders that can be done through Fieldstack get to our customers very fast.

Cons: The special order and layaway functions are currently not ideal for our store. Layaways are fundamentally different than special orders in our store and need to be treated as such. There needs to be a dedicated layaway feature, not just "hold all." I still feel there is room for improvement on searching for items by description. The special orders are still problematic for our store as not all product can be ordered through the program at this time.

Pros: It's fairly easy to use, and it is also quite fast.

Cons: The biggest issue i think is the layaway and special orders. It can become very confusing with the two of them mixed together. Also the way the layaways work is clunky. Having to click each individual item to add a deposit to the layaway is time consuming and awkward. It would be nice if one click and done.

Pros: I like how quick the system is. I like the way it's laid out on the screen.

Cons: $7a

Pros: 1) Processes payments quickly. 2) Can look up products quickly (usually). 3) Scanner work well. 4) Great daily sales reports.

Cons: 1) The layaway process is too convoluted and not very user friendly. Causes our cashiers the most stress. 2) Needs more analytics at the store level (theft levels, negative on hands, average customer purchases, half hour sales analysis, average quantity of purchases).

Pros: Most of the features are easier to use than the DAX system we had before. It is much easier to place special orders, find items and work through the customer line faster.

Cons: It takes a while to figure out where everything is. There are several features that are buried underneath tabs or are just not the same place as similar features. Layaways are very difficult to do as they take a very long time, it prints a receipt for every single item, it does not tell you the total left and it does not differentiate between layaways made on the same day by the same customer.

Pros: I do like we can see inventory of all store including the WH. The function or receiving or sending out inventory. I do like the special orders as well.

Cons: I think the lay away process is difficult to use. When it spits out the ticket it should have the phone number of the customer on it so we do not have to write it on the ticket.

Pros: Special ordering products is much easier, Checking info about products, (when we last received it, when it was last sold, etc) Being able to see whats coming on our truck that day, selling functions are very easy to use.

Cons: Layaways are confusing as they are titled "special orders" too, the font I have heard from many employees is very small/hard to read for them. from a POS standpoint it doesn't stop you from continuing to ring products in, if one product does not ring in. Cashiers feel they have to count items and be very careful because if something doesn't ring it, it doesn't alert them unless they happen to look at the screen. Wish there were hot buttons for large items we can't ring in and have to search instead.

Pros: I like being about to find inventory and print our own tickets. The basic functions of the program are great.

Cons: I do not like that something can have a certain upc but when you scan it with the new gun, its different. Or that two products with a different upc can show up in the scanner with the same upc. I don't like that it splits by how popular and item is. I feel like shoe freight at least was much more manageable when wed only get 1 or 2 of most shoes.

Pros: Ability to see on hands of all merchandise in all stores.

Cons: For Renys having our layaway and special order systems combined. Very confusing and cumbersome to navigate.

Pros: Easy simple transactions for our employees

Cons: Special orders and layaways are in the same category

Pros: Ease of use for customers/employees in the stores

Cons: Layaways/Special order confusion. They should each be their own

Pros: The speed of ringing up a customer and the ease of keeping inventory correct

Cons: Layaways, not customer or employee friendly at all. Need to keep each layaway seperate, needs to be able to look up customer layaways and get the information quickly, the receipt needs to have customer name, beginning balance, payment, ending balance and when next payment is due. Special orders needs to pick items from other stores and ignore what inventory says in the store doing the special order, needs to pick from the WH first before going out to the store, not pick from multiple stores so as to not get duplicate items.

Pros: Flexibility to correct inventory. Data tracking and analysis.

Cons: Display design is lacking to the point of being a hinderance for the less-techy employees. Simple improvements like making high-use buttons bigger (credit card) spacing and/or enlarging buttons more to account for those who struggle with touchscreen touch accuracy. There's lots of empty space on our screens, use it. Color coding commands would also help. (Cash, Card, quantity change, change price, Remove item) colorizing these commands would help us see/differentiate the functions better. Also, I'd like to be able to pull up an entire "Style/item number" and to see QOH, and be able to change that quantity all on the same screen. Eliminate extra clicks.

Pros: I like the fact that you can search for items by description and can usually find them.

Cons: It doesn't have the functions prominently displayed on the screen. Some actions require a sequence of steps to perform them making it difficult for the associates to remember the procedure for these functions.

Pros: I found the software very easy to learn. i love the ability to bulk load as we sometimes are creating a lot of new skus at once.

Cons: I think that there are always challenges with implementing a new system. The most difficult part is trying not to change all processes at once for all employees. We are unique as we have stores, a warehouse and a distribution center. For us the challenge was trying to streamline all processes into one system.

Pros: Very user friendly. All aspects run the same general way. Once trained in one aspect of your job, you can pretty much figure out how to do the rest by yourself.

Cons: The forecasting on the retail side could use some tweeks. If you sell 2 of an item every week for a month it will bump it up to 3. It doesn't take into account that you sold those 2 the first day you got it and were out of stock for 6 days. It is very easy to manually adjust your forecast though.

Pros: I love how easy it is to use. It is just a click of a button

Cons: Sometimes very rarely it will freeze up and we'll have to restart it