QGenda

Pros: I love how easy it is to use this program. I love that you can access via the website on the internet or through the downloadable app.

Cons: I don't like that when I'm looking at my schedule tab I do not have the option to view other days beyond the current week without having to go and look up the schedule under a different tab

Pros: I like how it populates the applications already filled out. It makes the credentialer process much easier.

Cons: Nothing yet. We are still learning the ins and outs. I am learning new things everyday. QGenda is very easy to use.

Pros: I love the organization of the program and being able to customize what the provider and the users see.

Cons: It would be great to be able to customize the Dashboard according to the user is.

Pros: One of my favorite features is the ability to create and use email templates directly within the credentialing platform. It saves me a lot of time and helps ensure consistent communication with providers and references. I also really appreciate that I can send emails straight from QGenda without having to switch between systems—it helps keep everything organized in one place and makes my workflow more efficient.

Cons: I wasn’t happy with how my signable documents turned out after they were mapped by QGenda. The fields where the provider’s name or a date would auto-populate now appear as large, clunky rectangles, which makes the document look messy and unprofessional. Because of that, I’ve chosen not to use this feature. I would love to see cleaner formatting or more flexibility in how mapped fields appear on finalized documents.

Pros: I like that I can keep track of document expiration dates, store documents, keep track of credentialed providers and locations all in one place.

Cons: I would like if templates that have been mapped could be searchable and deletable. It would be helpful if documents could be reviewed and redated/time stampped, some documents just need re-reviewed instead of having to refill everything. Mapping would be easier if there were more field selection options. For example, it would be nice to have a providers location order be available instead of alphabetical being the only option.

Pros: automatic Email reminders to providers on expired documents, auto verification on license and other licenses

Cons: I don't like the PDF format for the provider application, It should be a fill in boxes that we should be able to export if need it be.

Pros: Overall easy to use. Really helps with our practice credentialing.

Cons: Sometime the "mapping" of forms can be a little wonky

Pros: Keeps all of our information in one place.

Cons: It does not "talk" to other credentialing applications.

Pros: The features that allow me to bid for open shifts in my company is the one I like using at QGenda tool it has ensure equal and individual binding of shift work available hence improving work performance for all employees

Cons: This tool is abit expensive and can be having difficulties while acquiring it because of this.

Pros: QGenda is very user friendly and has the ability to do more than we ask. It helps to keep everyone at every site organized and we are looking forward to expanding its capabilities within our group.

Cons: One thing I struggle with but am learning is that to perform a function, there is often a couple different areas something needs to be changed for that function to be executed. The more I learn about the platform, the better I am at figuring it out, but is sometimes frustrating. However, QGenda support is AMAZING and is always will to help!

Pros: Qgenda is easy to use in both creating and documenting an existing schedule. It is easy to modify as needed and is a great way to keep track of how much each physician is working. Shifts can also be counted.

Cons: I don't love the calendar function. It is difficult to display a calendar for nonusers to see. We like to post our monthly calendar and nonusers don't need the details that users do.

Pros: I like the mobile accessibility feature.

Cons: I have been having some trouble with general log in and being unable to see my schedule. It has not been resolved thus far.

Pros: The interface is very easy to use, it helps keep our credentialing organized.

Cons: I think there could be some features added to the credentialing part to make it easier to communicate with providers.

Pros: Easy to use and set up. When looking for product, Qgenda was the only one that fit.

Cons: I can’t think of anything that we really don’t like.

Pros: Ease of use, versatility, mobile access, having everything all in one place, scheduling and credentialing.

Cons: The new customer support system without having a dedicated person or two that we contact when something is wrong it takes much longer to get things resolved than it did for the first 10 years we used the product.

Pros: Weekly inhancements are awesome. And easy of use.

Cons: The lease thing i like is the templete section.

Pros: The layout of qgenda is user friendly and allows for easy editing complex schedules with a lot of different tasks and seats.

Cons: the automated scheduling and rules set up seem to have hiccups or issues each time we try to fix them a different one would arise so i just stopped using the automation. If it worked or understood our complexity better somehow, it would make scheduling easier but i think our practice schedule and rules are too complex for the system to not counteract some of them along the line.

Pros: I love the ease of access and use especially on mobile device

Cons: Everything is great. Would definitely recommend

Pros: Ability to customize subgroups within our organization

Cons: Too complex to manage without Customer support

Pros: Fast, flexible and able to navigate easily.

Cons: Too many clicks and can be challenging.

Pros: Qgenda was great in the beginning but over time as they grew and tried to expand into other areas they lost some of the special love they used to shower their customers with

Cons: They outsourced customer service and instead of having an indidivudl assigned to your account you have generic people who respond to issues

Pros: QGENDA is easy to use. It is also easy to Understand and navigate. It’s ability to track the Number of days at certain rotations, as well as keeping track of vacation days makes recordkeeping easy.

Cons: The ability to change the schedule as an administrator is difficult when using a mold device.