Route4Me

Pros: I like how easy it is to create and edit routes, and to assign them to any particular driver. Also, if you mistakenly delete a route, the support team can retrieve it for you very quickly. This has happened to me a couple of times and it typically takes less than 5 minutes to recover a deleted route.

Cons: The only thing I don't really like about route for me is that when using an Android phone, if you add a new location to a route, you have to move the new location to the spot you want it to be without being able to see the stop number while dragging the new location. If you could see the route number while dragging the new location to where it's supposed to be, that would be helpful but it's not a huge setback.

Pros: Route4Me is very easy to use and to implement. The route optimization is fast and accurate, saving our team a significant amount of time every day. The mobile app works great for drivers, and the real-time tracking feature gives excellent visibility over all deliveries.

Cons: Honestly, it's hard to point out significant downsides. Perhaps the initial learning curve for new users could be smoother, but the support team helps a lot and the onboarding process is straightforward overall.

Pros: The communication and customer service provided by Route4Me has been extremely helpful. It is a secure way to track and optimize routes.

Cons: It is extremely user friendly, allowing you to access different views through various formats. The visual aids have made a positive impact in routing operations.

Pros: The software is intuitive and easy to use. The layout is clean and clear with a user interface that has everything that is relevant and important, but is not at all cluttered. It is very convenient that the platform can be utilized standalone via the web UI, but it is even more convenient that it has the flexibility to integrate with my existing telematics/fleet management platform.

Cons: Nothing to report- it does everything that was claimed prior to onboarding, it functions well, and does even more than expected in some aspects.

Pros: I like how I can track the driver and see what routes were on time and see long they were at the site.

Cons: I do not have issues with route4me, I would only recommend being able to open up multiple routes at a time.

Pros: I really like how Route4Me makes routing simple yet effective with its almost step-by-step process for completing a route, making it very user-friendly. I enjoy using the Routes Map feature, which allows me to click and drag stops from route to route, saving me a lot of time. This feature is particularly helpful for viewing split routes as a single one, making it easier to optimize them. I value how Route4Me helps optimize routes to their full potential, ensuring no drive time is wasted. It also effectively stores information, like pictures and notes per customer, which is useful for keeping records. The initial setup is simple and user-friendly.

Cons: The Route4Me In-App Navigation still needs improvement as it's not always accurate. My team has to use a 3rd party Map app because of this.

Pros: I love that it tracks my drivers and has custom fields to import my information. Shares where to find it and is patient.

Cons: I do not like that I can not transport colors to the app and I can not get the stops bulk completed for the driving portion of my team.

Pros: One of the biggest reasons we continue with Route4Me is that they have taken an easy to use platform for route creation and combine it with driver tracking and customer notifications and great customer service.

Cons: The only con for us using Route4Me is the cost. That being said, I am a very small business, we only utilize abut half of the capabilities offered on the platform, this is our choices of course. From the stand point of what the platform has to offer and if I was set up differently we would be able to utilize more of what is offered and the price would not be as hard for us. Also worth noting, that [sensitive content hidden] and all his colleagues do their very best to work with us to make it work for us.

Pros: I love how easy it is to use this app, not to mention the onsite web support that gets to you very fast and helps answer any and all questions are even willing to call your drivers to walk them through any issues they may have on the mobile app.

Cons: the only downside I have for this is it being updated quite often. but i get it things need to get upgraded but then you have to re-learn where things are on the site but like any other software it needs to be done.

Pros: The user experience is seamless, intuitive, and fast. Customer support responds instantly and is always prompt. You can ask any question and receive a quick solution.

Cons: RouteMe should improve the accuracy and consistency of its ETA calculations when scheduling. This would make the forward planning process more reliable.

Pros: The support and ease of making and editing routes. I do not have to use paper routing anymore that waste a lot of time.

Cons: Sometimes we will have app crashes. It is usually not a big deal and only seems to happen during bad service areas.

Pros: Route4Me allows for multiple parameters to be accounted for that I haven't found in other softwares including things like hours of service, weight, etc.

Cons: The cost has increased a lot over our subscription, and the value overall for us has decreased due to this. The sales team has not allowed as much flexibility to work with us as they have in the past.

Pros: User Friendly, 24/7 support, they have truly thought about everything when optimizing a route. Ability to map any file with custom mapping and export the results.

Cons: It does not optimize by days of the week. Takes a bit of getting used to but is user friendly and the training and support staff help.

Pros: Customer Service is amazing—got a person on the phone in seconds and they were easy to work with and went above and beyond expectations and even hopes!

Cons: Software of this type is hard to navigate if it’s new to you. I could find what I wanted to do well enough, but the learning curve is not easy. Thankfully, the company knows this and offers training and support.

Pros: Route4Me has donated their software and expertise to help our nonprofit organization deliver 50,000 meals to the homeless and less-fortunate each Thanksgiving morning. Our routing process that involves thousands of deliveries and used to take us months to organize now is handled in a matter of hours -- reducing our costs and allowing us to dedicate our limited resources to buying food and other necessities. Their support team has been outstanding - incredibly responsive even at 3 in the morning. Our requirements are different than many of their customers, but they have always been willing to make adjustments to ensure that the job gets done. Just can't say enough positive about this company, as they have been an incredible partner in helping to feed our community.

Cons: I really cannot identify any concerns or limitations. They have been terrific in helping us to serve our communities.

Pros: The ability to review multiple routes on the map and using the map to drag stops to update the routes is very helpful.

Cons: The limited number of routes that can be created at a time is a problem when routing larger projects. The load time for edits is frustrating.

Pros: Easy to use interface and features, meets all of our needs with efficiency. It is fast and responsive.

Cons: Limited user customization, and sometimes when updates are made it affects our routing process which may require adjusting it.

Pros: It’s very easy to use and saves us a lot of time planning routes. The interface is clear, and the route optimization is fast and accurate.

Cons: What did you like least about Route4Me? Sometimes the mobile app takes a bit longer to load, but it’s not a major issue.

Pros: Great customer support continuously looking to improve business functions, even with "small-time" customers. Their routing software is unmatched in the market. Live customer support 24/7 is incredible.

Cons: It's quite hard to fault Route4Me. Some compatibility issues between iOS and Android that can make it hard to configure/sync routes for our drivers.

Pros: Easy to navigate - Great & friendly customer service!

Cons: Only occasionally, the viewing of the uploaded pics lag - as a result, it slows down my reporting process.

Pros: Its a cool tool for routes. I like the software but crazy expensive and people act like scammers

Cons: Ridiculous expensive Not good customer care

Pros: We use it every morning to organize our delivery team routes and assign workloads. We don't have to stress to thinking of the best routes or who to assign what it's automated

Cons: It's abit more expensive than other applications in the market and it's pricing is only in usd which abit more expensive in our country