Rating
4.6
195 reviews
Starting price
$6
Per User
Categories
2
Founded
2017
Employees
150
Funding
34.2M
Venture (Round not Specified)
Breezeway is a property management platform. Insights from verified Capterra reviews from the past 2 years show that the software is used mainly by small hospitality and real estate businesses to manage vacation rentals and streamline daily workflows. Breezeway’s task and housekeeping tools help your team stay coordinated, reduce missed steps, and keep properties guest-ready. However, watch out for bugs and limited third-party integrations.
Ad spend / mo
$2K
6 paid keywords
Paid visits / mo
1,252
Organic keywords
6,328
Organic visits / mo
15,992
Authority
37
1,811 ref domains
Creatives run
27
as Breezeway Homes Inc
Active now
17
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
Running 19 ads on LinkedIn as Breezeway - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Vacation Rental & Short-Term Rental Management Platform advertisers - the validated angles to copy. See the niche →
(195 reviews)
I like the platform, but I find Breezeway Assist to be unreliable at times. I would like to see improvement all around
Pros: I find it very easy to use and great for keeping track of tasks and scheudles for all our properties.
Cons: I find Customer Support to be unhelpful. We have had issues with our on-call support as well as when I reach out to support regarding bugs with the Breezeway system and WhatsApp integration. I have also been noticing a lack of response to guests, multiple times I have had to jump in to answer the guest cause Breezeway Assist won't respond for an hour or more.
Faye S. · Marketing Coordinator and Communication Specialist · Hospitality · March 22, 2026
it has been a great experience. It is very user friendly and leaves little to no room for error and i dont even use all the features.
Pros: I love how easy it is for me to customize each of my propertys an how amazing the customer support is.
Cons: I didnt like that i didnt have control over the departments, but that was quickly changed! Some of the main elements dont match with a remote montainous community but thats where property specific requirments becomes your best friend.
Lane R. · Housekeeping Manager · Hospitality · March 20, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Real Estate Property Management | 1 | 20 | Shortlist |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| breezeway | $1.54 | 1 | 83.1% | www.breezeway.io/lp/referral |
| breezeway io | $2.99 | 1 | 0.7% | www.breezeway.io/lp/referral |
| breezeway. | $1.54 | 1 | 0.2% | www.breezeway.io/lp/referral |
| breezeaway | $1.54 | 1 | 0.1% | www.breezeway.io/lp/referral |
Breezeway
Integrated Maintenance Tools — Automate housekeeping, maintenance & inspections across your portfolio. Use AI to send guests the right message at the right time, every time. Read Blog. Check Pricing Details. Sign Up Online.
https://www.breezeway.io
Breezeway
AI-Powered Guest Messaging — Use AI to send guests the right message at the right time, every time. Automate housekeeping, maintenance & inspections across your portfolio. Sign Up Online. Check Pricing Details. Read Blog.
https://www.breezeway.io
Breezeway
Automate Property Ops — Automate housekeeping, maintenance & inspections across your portfolio. See how Breezeway saves 40 hrs/mo in ops & boosts guest satisfaction. Sign Up Online. Check Pricing Details.
https://www.breezeway.io
Breezeway
AI-Powered Guest Messaging — Automate housekeeping, maintenance & inspections across your portfolio. See how Breezeway saves 40 hrs/mo in ops & boosts guest satisfaction. Read Blog. Sign Up Online.
https://www.breezeway.io
Breezeway
AI-Powered Guest Messaging — Automate housekeeping, maintenance & inspections across your portfolio. Use AI to send guests the right message at the right time, every time. Read Blog. Check Pricing Details. Sign Up Online.
https://www.breezeway.io
Pros: Downloading the Payroll makes it Easier. The tasks can also be easier done and calculated thru the time in and time out option,.
Cons: I AM from Accounting Dept but i couldnt see the invoices/ receipts we are Paying, Only the Administrator Which Happens to be the Owner of the Company. SO only the Boss can Audit/Open the said Docs. I reched out through email if they can provide to me the invoices. And Also There are Doubled Four Properties in Laurel. Are we also paying double for it? We need to know the details of what we are paying
Jun Aldin O. · Accounting Assistant Bookeeper · Commercial Real Estate · March 19, 2026
We love breezeway! It has made managing 60+ properties a "breeze" ;). It allows us to exceed the high standards that we set for ourselves as well as our properties.
Pros: We love the level of detail we’re able to maintain across all of our properties. With Breezeway, we’ve built everything out so thoroughly that we can answer just about any guest question without even stepping into the unit—which saves our front desk a tremendous amount of time, especially during peak season. The interface is also incredibly easy to use and simple to train on, making it seamless for our entire team to get up to speed quickly. We’re also in the process of completing the safety training, which really helps set us apart in such an important area. Their customer service is top-notch—quick to respond, and if something can’t be easily handled over email, they’ll schedule time to walk through it with you so you fully understand. We’re especially excited about the Kaba door lock systems integration and have high hopes it will make our check-in process even smoother. And the digital guide is truly above the rest—it makes it incredibly easy to provide clear, helpful information for guests.
Cons: Not being able to close tasks directly from the schedule view—though this is more a future feature suggestion. That said, they’re usually very responsive and tend to implement feedback like this pretty quickly.
Jess S. · Operations Coordinator · Hospitality · March 19, 2026
We love Conner and love that if we ever have an issue he fixes it or finds out how to get it fixed :) Breezeway has helped us keep vendors and employees accountable.
Pros: We can now track where our vendors are on each task and when it is complete, keeping employees and vendor accountable and can easily see what is done and what is pending.
Cons: Not everything from Barefoot feeds to Breezeway. There are times where manual entry is necessary for Breezeway since it does not feed.
Lissa G. · Director of Accounting · Hospitality · March 19, 2026
support has been fantastic and helpful with needs and ideas submission and the interface is great and super user friendly
Pros: user friendly interface, lots of ever updating features and client support are all great. support is always very responsive and knowledgeable. features are getting constant updates
Cons: no group texting in messenger is a drawback. also the inability to create recurring tasks that continue indefinitely is a bummer
Nichole C. · Finance Coordinator · Real Estate · March 18, 2026
Overall everything typically works as it should. It would be great if I didn't need a code every time I logged in. That is annoying.
Pros: Breezeway’s biggest strength is how it centralizes operations and improves accountability across the entire team. The task management system, real-time updates, and detailed checklists make it easy to track progress, ensure quality control, and keep everyone aligned. It also helps streamline communication between cleaning, maintenance, and management, which ultimately leads to a better guest experience.
Cons: It's very annoying always needing a code sent to my email when I want to login. There aren't enough consistent updates either.
Corey W. · Sales and marketing · Consumer Services · March 18, 2026
I love the many different features, being able to add uses for different service providers, that it is so easy to use.
Pros: Various Features Customer Support User Interface - I can add and manage users effortlessly Rate Management,
Cons: Sometimes the calendar takes time to or does not update at all. Apart from that the features are really great
Gugu L. · Booking Team Member · Real Estate · March 18, 2026
Been a power user since they started and it gets better every day! They have great staff and a big focus on automation. We are getting stronger as a team because of Breezeway.
Pros: Great Features and Easy to Use, Lots of Communication and customer support is right there! Easy to streamline with the team and owners can understand. Big focus on safety standards.
Cons: Could use more detailed billing to differentiate between vendor and staff tasks when you have to take a team member off of the task and assign a vendor.
nate n. · Marketing Director · Hospitality · March 18, 2026
It has been a game changer for our company, the organisation and flow of everything has been a delight and honestly taken a lot of pressure off of our backs. The customer service is amazing and the strive on making it the best system for everyone by taking all feedback into account.
Pros: Ease of organisation, automated task triggers, notifications, ease of use on both desktop and phones, clear to learn how to use (uncomplicated system) and so much more!
Cons: As its a newer system, there are still things that don't quite work, for example certain things will fail to be automatically scheduled when they are due to be, however this is a temporary problem that will be fixed.
Arabella P. · Office manager · Hospitality · March 18, 2026
Searching for task is not an easy feat. If you do not search the exact words used in the task title, it is nearly impossible to find completed tasks.
Pros: I like that all of our Property management records can be centrally located in one platform. We put all of our service calls in even if the vendor doesn't use Breezeway to keep records of dates, property, supplies, invoices, etc.
Cons: The app is constantly logging me out and requiring signing in. This is incredibly inconvenient when vendors call and I need to access information on the go. The app is not easy to navigate and overall is lacking key information without going to the mobile version of the website.
Katherine W. · Guest experience coordinator · Hospitality · March 18, 2026
Good experience overall. I don't know what to do without Breezeway! It had helped us to scale our short term rental business
Pros: Good for operations. I love the checklists feature and Breezeway tools to document short term issues.
Cons: Not enough future to monitor tasks and to give feedback to cleaners for what is left from the checklist. Also, too many features that are not needed for me.
Omar E. · Owner · Hospitality · March 18, 2026
We've been users of Breezeway for going on 6 years and not a day goes by that I don't use the system and feel thankful that such a platform exists to help us manage our day-to-day. Getting the operations out of spreadsheets and into a platform that can be accessed anywhere, by any device, has truly changed the way we do things.
Pros: The east of use and streamlined user interface. Often, these systems are clunky and hard to navigate, but Breezeway integrates all of the features seamlessly and makes them easy to use. Beyond that, their Customer Support is top-notch, always responding timely to any issues or questions that I have.
Cons: The API integration between Breezeway and our PMS is a little clunky at times, but it does serve the purpose with a little fine-tuning.
Nick C. · CEO · Hospitality · March 18, 2026
It was pretty smooth from the very beginning even when instructing my team with the mobile app. Setting everything up was challenging because I have lots of listings but we made it work.
Pros: Organization, communication within my team and backup of tickets/pictures/activities to fight possible disputes / chargebacks and cover my team.
Cons: Sometimes I have trouble activating or deactivating properties, but I understand that could be something on my end because I have duplicate listings.
Camila R. · Reservations Manager · Hospitality · March 17, 2026
Pros: Breezeway utilizes an intuitive interface. The aesthetics more better than some of the other competitors. The ability to automate workflows is also helpful.
Cons: This is not necessarily a con, but this is a PMS targeting short term rental operators. Being primarily a cleaning company, this does lack some functionality as an end-to-end software for us, causing us to create some work arounds.
Nathan B. · Owner · Hospitality · March 17, 2026
Excellent. Very intuitive. Never miss a deadline. Simple to repriortize and real-time dashboards to keep leadership informed, fostering high-performance work
Pros: Real time updates. Easy to follow tasks for any any one of our 500 properties. All important information is stored in the property tab. Scheduling is simplified due to the property calender also stored in property tab.
Cons: To many notifications even though you can limit notifications. Certain tasks must be done on a computer.
Cary G. · Pre-Imspection · Hospitality · March 17, 2026
Overall great experience, easy to use, improves efficiency and keeps our team organized daily well!!
Pros: User-friendly, mobile-ready software with seamless integrations that boost team efficiency overall!!
Cons: Nothing in particular. However, would love to consolidate tools, doing more within one platform instead of multiple systems.
Luc L. · Manager · Hospitality · March 17, 2026
Positive in that is allowed our company to better manage tasks. We've grown and each new home is easier to onboard with the structure of templates.
Pros: Integration into feature software such as guesty. I also appreciate the communication built into the interface for teams
Cons: Mobile application. The templates can be a bit tough to work with until you understand the structure of elements.
Mike T. · Owner · Real Estate · March 17, 2026
My overall experience was good. I feel like they are easy to get in touch with and it didn't take much work to get everything set up on my end.
Pros: Breezeway is easy to adopt and use in my short term rental operations. It makes scheduling cleans so easy! My cleaners have all been able to adopt the software and checklists. It also makes bringing new cleaners on a lot easier. Breezeway support is very quick to respond and their pricing is fair.
Cons: The payment processing fees can be hefty. I use it to pay my cleaners and spend an extra percentage to do so. The time it takes for the payment to get to them is also 3-5 business days which doesn't always make them very happy. You can always pay your cleaners outside of Breezeway, but payment processing was one of the main reasons I adopted a software system.
Tara B. · Owner · Hospitality · March 17, 2026
Pretty solid experience, it helps us manage our processes in a clean straight forward way. The tasks reports are thorough and the ability to create cleaning and inspection lists to our needs is great.
Pros: The user interface is pretty straight forward. I haven't used the mobile option that much but had a glimpse and I loved what I looked.
Cons: The learning curve to take advantage of all the features. It seems that I every day I learn something new that I wish I knew before.
Michael Jose H. · Administrative Assistant · Real Estate · March 17, 2026
Breezeway is a game-changer. It has become an integral part of our tech stack. Without it, we'd be spending more manual hours in the office or hiring extra staff.
Pros: We now have 33 listings in our STR pool in Kimberley, BC. Without BW, we would have to employ many more staff on the ground. We also use BW Assist for after-hours guest care, which gives us peace of mind after hours and prevents us from always being available for guest questions.
Cons: There is nothing we dislike about this product. Maybe a Canadian messenger number would be good, as we have had one or two guests not liking the US number.
Tony H. · Owner · Leisure, Travel & Tourism · March 17, 2026
Breezeway has changed our daily operations tremendously! Our daily workflow for maintenance, housekeeping, and inspections is more organized, and we can now keep better records for our owners of tasks.
Pros: Real time updates Mobile App Monitor property inspections track repairs as well as any issues with our properties
Cons: It is hard to do actions across all properties in bulk. Filters and reporting are limited and we can't always get what we need.
Barbara Z. · General Manager · Hospitality · March 17, 2026
It's a good tool for our company! While I do find myself annoyed at times, it is an overall net positive experience.
Pros: I like how it's a central hub for all of our relevant information as well as a lot of our customer communication.
Cons: I hate how sometimes when I go to a new house profile, it buffers and then goes back to the old profile. Also, not all of my messages are marked as read. Also, breezeway assist can be very patronizing!
Shayna L. · Operations Admin · Hospitality · March 17, 2026
I have been using Breezeway for about 5 years now, and it has always been so helpful to our teams. If I do not know how to do something, the breezeway help articles and support team are always a pleasure to work with! I could not imagine switching to a different software. Breezeway has everything we need!
Pros: I love using Breezeway because the online interface is so easy to use, read, and understand. It makes reviewing tasks for multiple properties quick and easy!
Cons: The 'internal access code' is not visible to our cleaners; we have to be sure to add the door code under 'internal access notes'. We are not able to reorder property-specific template modifier requirements.
Anne S. · Onboarding Manager · Real Estate · March 17, 2026
Experience is awesome our company loves it and recommends it to anyone and we love what value it brings
Pros: I like how organized it allows us to be and sets up workflow to help things world smoothly and the message system.
Cons: That the breeezway assist is from another country, our guests have a hard time understanding them and we get lots of complaints
Erlinda V. · Maintenance · Hospitality · March 17, 2026
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