Red Sentry

Pros: Red Sentry is easy to use in meeting our SOC-2 objectives. They also quickly responded to questions and concerns.

Cons: We learned about Red Sentry from Vanta, and now Vanta is adding an AI pentest option for free. We'd rather not switch, but we might have to if Red Sentry doesn't have a comparably priced option.

Pros: They have a pretty streamlined process, it is really not hard to get your pentest done and they help you with any questions. The price seems reasonable to me and the reports look professional.

Cons: there is still a bit of manual process - I would like it if it could somehow hook up to GCP and automatically select what needs to be tested.

Pros: Flexible and Spin engagements in a quick short span of time. Easy communication by the team and transparency with the Testers.

Cons: I think the quality of testers could have been much better, or having multiple testers in an engagement could help us spot issues from different perspectives.

Pros: There was great communication and was flexible with their availability, as well worked efficiently for price paid.

Cons: Did not show all the passed testing that did not require remediation and insight into the tools used.

Pros: Very responsive quick to get to work and a result. We have used you guys two years in a row - overall speed, quality, etc. is fine.

Cons: This year the report took longer than I expected. It does feel a little transactional, but that's likely what it is supposed to be.

Pros: The Red Sentry teams are customer focused. From sales to support, Red Sentry is easy to use and provides excellent security and threat management. The Cost of Red Sentry simply a value in the industry. The penetration teams are top notch and provide us with all of our vulnerability and patch management.

Cons: I was a little disappointed to hear that the online scanners were going away. I'm not certain what the latest status is.

Pros: Value for Money, Web Portal access. Customer Support and communication. Everyone I communicated with was professional.

Cons: The pen-test completion certificate could be more professional looking. Right now, it looks like an award certificate you'd give a school kid.

Pros: Red Sentry provides a thorough evaluation using modern methods at a more than reasonable price. I've used Red Sentry for several years now and the experience has always progressively improved.

Cons: Their new dashboard is much more efficient and feature rich. While it provides more details about the progress of your PenTest there is less human communication. I don't mind this, but some may not like it as much.

Pros: Red Sentry has been a great partner over the years. Their expertise and knowledge, along with their ease of use make them the perfect fit for my customers.

Cons: I really can't say much negatively about my experience with Red Sentry. Any scheduling mishaps were quickly rectified and handled professionally.

Pros: Great professional communication, quick responses to questions, no question to small. Bundling services helps keep costs down which is big help. The customer portal is well designed, I loved that I could easily add and remove users from my team as needed. The layout makes it easy to find and track project progress and communications. They provide a very thorough, easy to understand, detailed report explaining security threats and crucially, providing links and to remediate them. The executive summary is great for explaining vulnerabilities with C-execs.

Cons: I don't like that the password required to open the report expires (is removed from the portal). It means I have to make a note. It should always be accessible in the portal as a one-stop-shop.

Pros: Helpful people. Solid pen testing offering. Red Sentry's approach aligned with industry standards and results are recognized by our customers.

Cons: Status updates process via portal during the engagement can seem a bit detached, impersonal, even when we needed confirmation on a specific topic.

Pros: friendly and helpful customer support; user friendly; intuitive. provided adequate support to clients and answered questions with professionalism

Cons: Did not necessarily provide us with the security testing that we would have. hoped for, especially in terms of HIPAA protected information.

Pros: I appreciated their clear and straightforward communication style. They provided early feedback about difficulties, and their testing was comprehensive.

Cons: While their required communication platform can be confusing at first, it becomes easy to use once you get familiar with it.

Pros: The team at Red Sentry makes pen-testing and security management easier for our customers by delivering great value and helpful guidance throughout the process.

Cons: The only issue is that some services are a bit beyond the price a smaller business would pay... unless they truly value security, that is.

Pros: I appreciate the quick coverage the automated testing provides but find the most value out of having to live engineers also testing.

Cons: The 90-day timeframe to remediate issues seems really tight for our release process. Any issues found are new and have to go through the entire lifecycle which for is takes more than 90 days.

Pros: Great communications, results oriented, fast and efficient. The cost was on par with expectations and the clients are very happy with the results. Red Sentry makes complex processes simple to understand, making it easier for clients to know exactly what they are getting for their investment. The hands-on approach of the team, coupled with a robust feature-set in the online platform, give customers plenty of options to get secure and remain so.

Cons: No complaints. We met with the team at Red Sentry multiple times, with and without the client and their third party dev team. The entire process was well planned and executed.

Pros: Very seamless partner to work with. Easy hand off to our customers with fantastic results. Always a great experience working with the team at Red Sentry.

Cons: There is nothing negative that comes to my mind when working with the entire team at Red Sentry. This is over a span of 3 years.

Pros: The pen test was fast and felt real. It wasn’t just a scanner or a copy-paste report. A real person looked at our system, figured out how to break it, and showed us exactly where we were vulnerable. Communication was great the whole way through, and the final report was easy to understand and take action on. We now plan to do this regularly.

Cons: None that I can think of, and I'm thinking through our entire engagement and there's really nothing negative to say.

Pros: The product is easy to use and the information collected is crucial to the security of your business in real time.

Cons: I can't think of anything right now. We feel like Red Sentry has been a huge asset to our business and haven't had any issues.

Pros: What I like most about Red Sentry is the dashboard HUD views that give us a prioritized view of how the issues 'should' be triaged. The notifications and alerts we receive via email and slack are also super helpful because they immediately facilitate conversation and action around the issue discovered.

Cons: The UI, in some areas of the app, is not the prettiest (but I'd rather have the functionality than looks anyway); but I know their product team is focusing on a UI/UX refresh in the coming months so it's really a moot point. I'm excited to see the new UI!