RepeatMD

Pros: The rewards feature changed everything for us. Patients earn rewards for visits and purchases and they're genuinely excited to redeem them. It's fun for them and effortless for us.

Cons: We had to adjust a few reward values early on to make sure they made financial sense but it's been smooth ever since.

Pros: Patients love checking their rewards in the app. They come in just to redeem those rewards which gives us the opportunity to sell them another service.

Cons: I wish we had added it before the holidays, we would've made so much more with their promos

Pros: We used to have busy months followed by slow ones. Since launching our app, we're seeing steady sales every single week. Even our slower seasons are profitable now

Cons: It took a little while to figure out which promotions worked best but once we did, it was smooth sailing.

Pros: Their platform makes it really easy for patients to learn about and buy our monthly hormone optimisation and weight loss programs.

Cons: Honestly don't have anything bad to say about them they've been a pleasure to work with.

Pros: The custom app made us look so polished. Patients browse treatments and memberships right on their phones, it feels much more modern and professional.

Cons: Figuring out what rewards we wanted took some back and forth but the final product was worth it.

Pros: As a Solo injector, I love that it lets me buy back my time so I don't have to talk about every service I offer, it's all in my app. They also create and run all our holiday promos, which is such a big weight off my plate.

Cons: Sice I'm a solo provider running the practice on my own, it was hard to block time for building the PP.

Pros: As the CEO of Consultants in Dental Aesthetics in Spring, TX, I can confidently say that partnering with RepeatMD has been a game-changer for our practice. We've been using their platform to boost patient loyalty, engagement, and overall profitability — and the results have exceeded expectations. Our memberships and services are now seamlessly integrated into the app, and with the introduction of their V3 products, including personalized AI, the capabilities have gone from great to exceptional. The innovation they bring to the table is truly next-level.

Cons: So Many options, you need to set goals and maximize strategies systematically. It's a great problem to have.

Pros: I love the rewards we can offer to parents depending on how many times they visit! We can offer memberships to patients that are interested but also reward loyal customers who do not have memberships!

Cons: I would say sometimes that it is hard to find things on the app, but for the most part it is laid out well & self explanatory!

Pros: One of the greatest advantages of using RepeatMD at La Belle Medical Spa has been its simplicity and effectiveness. The platform is easy for both our staff and patients to navigate, making it seamless to manage memberships, promotions, and follow-ups. It has greatly improved patient engagement by allowing clients to explore treatments, earn rewards, and access exclusive offers from their phones. The onboarding process was smooth, and the customer support team has been excellent—always responsive and helpful. Overall, RepeatMD has enhanced communication, increased client retention, and contributed to our business growth through its user-friendly interface and powerful marketing tools.

Cons: While our experience with RepeatMD has been very positive, there are a few minor areas that could be refined. Occasionally, small updates take time to sync across devices, and new users may need a short learning period to get familiar with all the features. Overall, these are minimal compared to the platform’s benefits, and they haven’t impacted our ability to provide excellent service or maintain efficiency at La Belle Medical Spa.

Pros: The automated membership plans for our "Tox and Filler Club". Patients pay monthly for treatments they want and we get predictable revenue every month that covers our overhead.

Cons: The initial setup took a couple of weeks to get all our packages loaded, but it was a one-time plan.

Pros: They have pleasant customer service staff. They do try to make this relevant to my practice but are not reaching the mark.

Cons: The cost and inability to leave a contract even though it is clearly not working for my business. It has not increased my traffic or enhanced my practice in any way.

Pros: Very Little to Like Here - After a year plus with RepeatMD I have found there is very little that they do that I couldn't do my self

Cons: Their customer service is terrible. There is no way to talk with a human and they use a chat system that ends up with zero solutions. This past month they sent one of our employees a 1099K indicating that they had paid the employee loyalty revenues that we really paid to our firm. Instead of fixing the 1099K to reflect payment of the revenue to our firm they put my staff in an endless chat loop that led to no solutions in a after a string of 4 or 5 chats with multiple individuals at RepeatMD. At the end of the day I am not sure there are even any people working at RepeatMD - it seems to be a fairly dumb chatbot rather than a client service portal to help my firm and my clients. I would never sign up with RepeatMD again and I plan to cancel our membership.

Pros: Its data-driven approach is incredible and in highly impactful on matters patients engagement and retention. It makes monitoring patient's health trends and identifying any issues in their behaviour simple and effortless. These insights allows us to proactively engage with our patients with the necessary healthcare advice or recommendations, making them feel more valued and cared for.

Cons: So far I don't have any word of criticism since it sorts all my concerns thoroughly.

Pros: The idea of repeat MD is great. The problem is the industry doesn't really have a good shopping tool that is also a rewards program. They do make on- boarding easy.

Cons: . These people mislead you in crushed every possible way. They have these huge seminars where they never talk about how much they charge you and how much you actually have to sell in order to make any money. They distort the facts pretty tremendously and make sure that until you're hooked in you don't really know what it's costing you. They also make you sign a very long contract and I cannot tell you how many people are trying to get out of that contract once they realize what a bad deal it is. It doesn't matter if you sell $100,000 and it costs you $120,000.

Pros: They are great at selling dreams. The bulk of the reviews here are fake. I spokevwith another company concerning their product and they stated daily the dpesk to providers trying to get out of this overpriced product. They will a few times a year send out specials that are along the lines of groupon. You will lose money on the products. Through the platform patients can receive funding from affirm. You can get around the affirm rules not allowing smaller businesses to work directly with their platform by having the vlient apply fir a affirm credit card.

Cons: They never reach back out when you need assistance eith their app. The app is full of glitches. They will not assist you with marketing...this is an app only but they wont market it this way. During your initial discussions, they never state they are simply an app. This becomes obvious when you ask for guidance concerning specials. Clients find the app confusing and difficult to use.

Pros: Having an app. I thought having memberships and rewards would be beneficial for our business. How wrong I was.

Cons: Horrible customer service, tech support, continuous malfunctions of app and fees of both the financing and of membership programs of which we were never advised before purchasing. One latest example of MANY- a customer calls asking why they were texted noticed of a birthday reward, but when they clicked on link/ looked in app, there was nothing. I sent support and our assigned contact a copy of everything and it was “ being looked into” . That was 5 weeks and 2 emails later. And still nothing. This is only one example of COUNTLESS issues. So we are wasting our time and losing $$$ because of the incompetence of RepeatMD . DO NOT waste money on this inferior product. Again —We are LOSING money on their app and membership and financing. I bought their sales pitch snow job hook, line and sinker and now feel like a complete fool .

Pros: I like about RepeatMD because it provide a more feature-rich feature set that better fits the unique demands and specifications of the company.

Cons: Athough RepeatMD has several helpful features, the analytics and reporting tools might use some improvement. Strategic planning and data-driven decision-making would be made easier with more comprehensive and adaptable reporting choices that offer insightful information on patient behavior and practice performance

Pros: What i like about RepeatMD is that, it's giving me the hassle-free virtual environment. It is my first time to use this but it's not giving me any hardship and it exceed my expectation. As a person who uses online platform on making out appointments and schedules easier the way it is this RepeatMD helps a lot. Nothing more, nothing less. This platform is very commendable

Cons: It is still on the progress of upgrading it's internal. Waiting for a way more better options in doing virtual-things

Pros: It's systematic flow, data protection, organized flow of database is great.

Cons: I cannot get to think of what displeases me with RepeatMD as it offers top notch services

Pros: It makes the process easier to carry out all transactions and education wherever we are because it can be accessed on a mobile phone

Cons: So far I haven't found any difficulty in using it

Pros: What I like most about the application is how unique it is. Especially on the subject of rewards for the patients. I understand it is a new topic for apps.

Cons: SMS Marketing. I think it is unnecessary to use this type of marketing since surely users will be receiving notifications and reminders on their phones and emails.

Pros: Attention to clients needs and delivering high standard services.

Cons: Response time is a bit slow but not bad at all. 7/10

Pros: User-friendly interface, easy to use and great customer service.

Cons: It is expensive but worth it. I will recommend it .