Cognito Forms

Pros: Affordability, customer service. ease of use, and notifications. This system does not lack power and performance.

Cons: I would like the security to be a little better from the aspect of like a "Docusign" perspective. Overall, it works for my needs, but some business owners mention they would like for it to be

Pros: It's a great form builder that has helped us build our front-end on our website without needing other programming tools. It is easy to learn, easy to make adjustments and has enough flexibility.

Cons: It's all great. The form tool has options to choose language of the form, so another future feature would be to allow for automatic translations of forms. Now we have multiple forms in different languages and need to copy/translate manually.

Pros: Provide convenience in handling services and making reports Easy for use, easy syntax, attractive appearance

Cons: Cognito Connectivity with Microsoft Power Automate Actually, connected flows in Microsoft Power Automate make things easier for users, but frequent flow failures in Microsoft Power Automate result in wasted time on resubmissions

Pros: It is quite easy to use and set up the way intended fr data collection without too much of a learning curve. Our team receives email notifications, so everyone is informed of when clients submitted information and we can take next steps in the process.

Cons: Creating an automated cost calculation form can be a little bit tricky when it comes to 4-5 variables and up to 30 options each but with time and patience it can be don. No issues with the forms itself :)

Pros: Cognito gives is an easy to use interface and very easy to organize the data collected. Automatic email responses are great!

Cons: Honestly, for us, it does everything we need so no complaints. Any questions i have is likely due to me just sitting down and figuring them out in the system.

Pros: I love the pricing at Cognito Forms combined with the great support and wealth of features. Autoresponders are important to my clients and I have used some of the advanced fatures as well. Its great to know I have a form srvice that will anser my support tickets and provide a variety of important form fields. I have been with Cognito for over 10 years now!

Cons: I would like to be able to add smtp to all my forms, but my account level only allows 1, I do understand that is an advanced feature.

Pros: What I like most about Cognito Forms is its excellent balance of ease of use and powerful features. The drag-and-drop interface is very intuitive, yet it doesn't compromise on the advanced customization options needed for more complex forms. The conditional logic capabilities are particularly impressive and easy to implement.

Cons: One aspect that could be approved is the variety of pre-built templates. While functional, a broader selection of professionally designed templates for different industries would be benefitable for quicker starts.

Pros: Cognito has taken our form‑building capabilities to a new level. Its logic tools and calculation features allow us to collect, validate, and sanitize data far more effectively. It has become an integral part of our operations, supporting multiple departments, and through its Power Automate connectors, has enabled significant automation across our workflows. Not to mention it is very cost-effective.

Cons: I wouldn’t necessarily call this a con, and I don’t consider myself an expert in Cognito form building, but I do think very novice users may find the learning curve a bit steep. That said, Cognito’s built‑in AI now helps generate the logic needed to achieve most outcomes, even for beginners. While the AI isn’t always perfect, it generally gets you close and significantly reduces the barrier to entry.

Pros: You can not only build forms, but whole systems to process data and payments. The integrations are incredible and everything is very easy to use.

Cons: Cognito forms can have more fonts and more themes that can match more styles of websites without having to build css for it.

Pros: Cognito Forms is very user friendly and there is a lot of flexibility with the features. The email notifications for both the user submitting the form and the user receiving the submissions is extremely helpful.

Cons: Nothing really comes to mind but if I had to nitpick, the workflow and user features could be more simplified.

Pros: It's easy to use, quick creation of user friendly forms. We have never had any issues looking at past submissions. Our employees are able to use the forms. Email notifications have been consistent and timely.

Cons: I have not had any issues that we could not resolve. It's been really good and helpful for our company.

Pros: I am a big fan of Cognito Forms and have had a subscription while working for two different companies. I appreciate the ease of use, the ability to collect e-signatures from clients, and how easy it is to add my company's logo to brand the forms. I receive email notifications but can also have some of the results of different forms sent to my colleagues as well.

Cons: Sometimes it is hard to login. At times, I am asked to login by receiving an email (which can be difficult to receive the emails on my work email) and doesn't even give me the option to login using my username and password. I have to go searching around trying to find a way to login using the username and password.

Pros: I appreciated how customizable the forms are and how smoothly it collects and stores responses. Features like conditional logic and easy sharing made it a great tool for managing registrations and sign-ups.

Cons: While it’s a solid platform, I found that the design flexibility is somewhat limited compared to other tools. Also, navigating more advanced features like calculations or workflows can be a bit challenging without prior experience.

Pros: It is a very easy to use software. The learning curve is really short and the email notifications are great reminder to check our account for submitted forms.

Cons: It would ne nice if the input data could be link to other programs such as a CRM. This would help us from re-entering data that has already been submitted.

Cons: I can't think of anything off hand. After using it for awhile I really don't have any recommendations for improvement.

Pros: It allows me to collect and organize information more easily than anything else I've tried. I'm able to create custom unit configurations with full validation and smart show/hide logic easily, save it to a database that I can easily reference at any time, and I'm emailed Word DOCs that I'm able to capture and organize seamlessly.

Cons: If there is one thing I'm DYING for them to add is an easy entry duplicate feature. Right now, I'm able to do so by filtering my list by the entry number, exporting out the data, then reimporting the data I just exported as a new entry. It takes way too many steps for what I would only assume wouldn't be too difficult of an option to add once an entry row is selected, from the Actions button (where right now I start the download dance from).

Pros: We love that it can capture electronic signatures, file uploads, and payments in the same form. There's a bit of a learning curve to figure out some of the conditional formatting, but they have a few articles to help (and some templates). Lots of ways to customize the form with themes to fit whatever purpose.

Cons: For more complex forms (repeating sections), sometimes the export of data is spread over multiple tabs in the csv. This makes it a bit complicated for some of our staff to read. We usually need to manipulate and combine into one tab on spreadsheet.

Pros: Easy to use. Intuitive, HIPAA compliant, and confidential. I have been using Cognito Forms for over a decade, and it is very reliable. We use it for everything.

Cons: I don't have any complaints about using Cognito Forms. I have been using it for over a decade and have always been happy with it.

Pros: We’ve been using Cognito Forms for many years, and it continues to be an incredibly valuable part of our business operations. One of the standout features for us is the reporting functionality—it allows us to easily track, analyze, and organize data in a way that supports better decision-making and operational efficiency. The email notification system is another key strength. It keeps our team informed in real time, ensuring nothing falls through the cracks and that we can respond quickly when needed.

Cons: We’ve been using Cognito Forms for many years, and it continues to be an incredibly valuable part of our business operation. There are NO issues to report. We are completely satisfied with this software.

Pros: The wide array of data collection options and workflow tasks that can be automated via this platform, especially in combination with Microsoft Power Automate.

Cons: The visual editing options are more limited than with other form builders out there. You can do some of that with Cognito, but it's still limited.

Pros: Its ease of use and strong data collection make it practical, efficient, and simple to manage daily.

Cons: I do not like that it is difficult to establish conditions, which makes setup feel confusing when building.

Pros: They continue to add new features! This is a robust platform that offers solutions to all kinds of things businesses need.

Cons: Sometimes getting answers to issues is difficult. I wish there was a chat support that would be more timely for quick questions or things that require quick solutions. I also wish you could build a dashboard of sorts on forms to see data information easily. Having access to basic statistics would be so helpful.