Rating
4.3
174 reviews
Categories
6
Founded
1972
Employees
108000
SAP Crystal Reports 2020 software is the de facto standard in reporting. With SAP Crystal Reports, you can create powerful, richly formatted, dynamic reports from virtually any data source. Deliver the output in over a dozen formats, in 28 languages. A robust production reporting tool, SAP Crystal Reports turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. $495 per designer ($295 as upgrade).
Ad spend / mo
$186K
1,369 paid keywords
Paid visits / mo
31,130
Organic keywords
540,694
Organic visits / mo
1,052,573
Authority
76
130,280 ref domains
Creatives run
100
as SAP FRANCE
Active now
100
last 14 days
Advertising since
Jan 2023
3+ yrs running
Last seen
today
still active
Running 1 ads on LinkedIn as FioriNET - Programação SAP ABAP Cloud S/4HANA Fiori UI5 - a paid B2B channel, on top of any Google/Capterra spend.
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(174 reviews)
My experience with SAP Crystal Reports has been positive overall. It’s a powerful tool for creating detailed, formatted reports, though it can be a bit complex at first. I’ve enjoyed using it to analyze data and produce insights for decision-making.
Pros: What I liked most about SAP Crystal Reports was the level of control it gives over both data and presentation. I could take complex operational data and turn it into clean, structured reports with custom logic and formatting, which made it much easier for stakeholders to understand and act on
Cons: I found Crystal Reports powerful but somewhat outdated and not very intuitive, especially for complex reports or large datasets.
Gareth R. · Inventory Manager · Apparel & Fashion · March 19, 2026
Crystal est un bon outil de design, et est efficace dans la majorité des cas. Pour tout ce qui est rapport « simple », comme des listing, bons de commandes, factures et autre, le résultat est propre et on arrive assez facilement à l’utiliser.
Pros: L’outil permet d’obtenir un résultat précis et clair, notamment esthétique. L’intégralité de nos documents issus de notre ERP utilise les reports Crystal et on arrive efficacement à atteindre nos attentes. L’utilisation peut devenir complexe lorsqu’on doit passer par des sous états, l’utilisation de variables, partagées ou non, mais on peut placer au millimètre prêt les champs du rapport.
Cons: Quelques problèmes lorsque les liens entre tables sont complexes , notamment quand un lien existe vers une table qui n’a pas d’enregistrement à lier. Dans ce cas, l’enregistrement de la table principal est inexistant dans le rapport, et l’utilisation de sous états résout cela, mais complexifie l’utilisation.
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|---|---|---|---|
| Data Discovery | 1 | 13 | - |
| HR Analytics | 2 | 6 |
Domain confidence 95%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
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Cyril L. · Responsable système d’information · Building Materials · July 20, 2025
SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly.
Pros: SAP makes invoicing for clients extremely easy! It also allows you to track time for services rendered extremely easy!
Cons: Nothing! It is very efficient for what I do within in. Most of all, it is easy to use and easy to understand.
Richelle H. · Proposals Project Manager · Information Technology and Services · June 16, 2025
Good solution for financial reports like sales or productivity report.
Pros: Ability to create nice report and connect to a multiple data source. Good solution for small and medium business.
Cons: A bit complex at the beginning to setup reports. Especially formulas.
Daniel L. · IT Manager · Automotive · May 5, 2025
My experience with Crystal Reports has been positive and I keep going back to the product if I ever need to develop reporting and I do not have time to code a new program.
Pros: Crystal Reports is very friendly for the non programmer. For someone working in the analytics industry and not well versed in programming, this product works very well.
Cons: Sometimes the groupings can be confusing and the hierarchy of where to put the groups in the report.
Anonymous User · IT Officer · Banking · March 5, 2025
It used to work fine until the software became outdated.
Pros: It connected to our POS system to make reports.
Cons: When we upgraded out POS system we are no longer about to send out reports. It was hard to actually make reports with the report builder.
Miranda C. · IT Director · Retail · February 6, 2025
Overall, a great tool for advanced reports with complex commands
Pros: a. Excellent dashboard with inbuild AI coding language b. Based on python language and solid UI/UX design c. Securely linked with other tools like SAP ABAP, Tableau and google workspace d. Ample amount of storage space with Realtime tracking e. AI enabled automation available which makes your report effective and customized
Cons: a. Way too expensive for unlimited access license, not right for small-med enterprises b. API integration with non google support tools are a bit problematic. It needs inhouse product team to work on.
Anonymous User · Client Services Lead- EMEA · Marketing and Advertising · August 18, 2024
Pros: It did exactly what was advertised which was great
Cons: It is very inflexible with Intergrations
Allan D. · Head of Information Security · Education Management · February 16, 2024
Good - very minimal issues. Mainly reaching out for help with complex formulas.
Pros: Ease of use - ability to link up multiple data sources. Customizations are user friendly and quick to learn.
Cons: SAP Crystal Reports fulfils all the aspects we needed for our custom database reports.
Travis C. · Manager · Machinery · December 27, 2023
Overall, this is complete and robust application that is going to be in the market for a very long time because of the value it brings to the table.
Pros: $8f
Cons: - There is definitely a learning curve involved in crystal reports. If you want to be able to do respectable things in Crystal reports, then you might want to invest in acquiring the knowledge. For example, I have had to buy like 2 courses from Udemy on the same. The courses have been a huge help. I wouldn't be where I am today without the courses.
Gordon J. · Senior SAP Consultant · Computer Software · September 12, 2023
Pros: fast loading software but with big limitations in editing multiple files at the same time and in the management of embedded graphics
Cons: unfriendly interface and difficulties in debugging and creating complex reportsdifficulty managing embedded images and field management logic to review compared to competitive products
Francesco T. · Software Developer · Information Technology and Services · August 30, 2023
This product has been working for many years in our company. And as an accounting manager, It is the best in measures and reports.!
Pros: This current program that needs no introduction is the most accurate and systematic product for all reports and statistics, as well as the development in our Bussines
Cons: It is a very advanced and well-known program..!
Abdelati L. · Treasury · Accounting · August 23, 2023
Pros: Il mio lavoro consisteva all'inizio nel creare report e dashboard attingendo dati da più database, con conseguente spreco di tempo e soprattutto molta possibilità di commettere errori.Con Sap Crystal Report è cambiato tutto: ho la possibilità di vedere in un unico database tutti i miei report, con la possibilità di personalizzarne sia il mockup che la grafica. Magnifica la possibilità di integrare più report in un unico report più completo e informativo.
Cons: Sicuramente non è a buon mercato e, per gli utenti più esperti, richiede adeguata formazione
Giovanna P. · Accounting Specialist · Apparel & Fashion · August 4, 2023
Great experience. A great reporting tool for serious developers who need full control on the structure, layout, and format of their reports. Great integration with RDBMS databases.
Pros: I use SAP Crystal Reports in supporting my application reporting needs by integrating it with the Oracle Database via a JDBC (Java Database Connectivity) driver. The integration is very simple and resembles the same JDBC code that we use when connecting from a Java application or server component to the Oracle database. Very nice formatting features that can simply help lay the relational tabular data from multiple SQL views or queries to the report generation engine. Performance is extremely high even with large data sets which makes it a great tool for supporting real-time reporting. I know that Crystal Reports can integrate with other databases via custom plugins. I actually used it back in the day with MS-SQL Server and the experience was great as well.
Cons: 1. The price is a bit high for single user licenses.2. Adding permissions to a category of reports is not that easy to configure. It has to be done on a report-by-report basis.
Wassim I. · Associate Professor · Computer Networking · July 17, 2023
Overall, I love Crystal Reports for SAP, and every day am striving to get better at it
Pros: Crystal reports helps me create presentable reports both for myself and for my clients.It's a robust and advanced tool that has many capabilities. First of all it is compatible to most of the common database options for ERPS - Microsoft SQL, Oracle, HANA database etc.The drag and drop capability of crystal reports makes it easy to do basic things like adding a new column in an already existing report.Crystal reports has a powerful functionality that enables me to add the desired parameters to my reports. An example of a common parameter in reports is the rate range parameter.Another useful functionality of crystal reports is the fact that you can export your report in various formats like Excel, PDF etcCrystal reports integrates well with other all SAP Products.
Cons: Since Crystal reports is a complex and robust tool, it has a bit of a steep learning curve. If you want to be able to do powerful and meaningful stuff using crystal reports, you must be willing to put in the work to learn how to use it properly and be willing to put in daily practice so that you do not forget how to use it.
Caroline M. · SAP B1 Consultant · Accounting · July 13, 2023
We're using SAP Crystal Reports to analyze databases and visualize data, scheduling automatic weekly/monthly/daily reports for managerial roles and even for operators.
Pros: What I like the most about SAP Crystal Reports is the fine tuning when doing data visualization, it gives you excellent tools to make the task easy and accessible for the end user.I also like the ease of use whenever you're filtering and making use of the reporting tools.The integration with the product was not complex but it had a lot of configuration to be done.
Cons: I think there are some features that could be improved, like for example database connection and responses, sometimes whenever you're using old databases that have a good response, the tool works flawlessly, but when a connection is refused or problems arise, you do not have a good logging tool to keep track and follow the issue.The integration was not difficult but it was really configuration heavy, I think that works well in favour.
Austin M. · Software Analyst · Pharmaceuticals · July 5, 2023
It is very useful to create custom reports, KPIs, and visualizations that will fit your needs and the company needs. You can create powerful presentations and send them in various formats, to Management or whoever you need.
Pros: It is easy to use. Easy to set up. Allows a lot of datasources, and you can play with the information once you get it
Cons: Sometimes, it can be dificult to define the sections on te report, based on metrics and single fields.
John R. · DBA · Information Technology and Services · June 12, 2023
Pros: Muito útil para gerar relatórios com base em pesquisas do banco de dados
Cons: Não há nenhum contra ao utilizar o programa
Julio O. · Desenvolvedor jr · E-Learning · May 8, 2023
Si ottengono ottimi risultati per ogni gruppo di interesse, inizialmente ostico ma niente di traumatico
Pros: Ottima gestione dei report con varie possibilità di visualizzazione e griglie personalizzabili
Cons: Probabilmente da un punto di vista prettamente estetico non è il massimo, la grafica potrebbe essere migliorata
Alberto O. · Direttore · Newspapers · April 14, 2023
Pros: Que es muy cómodo, muy práctico y muy visual. Si quieres hacer informes más complejos, requiere de conocimientos avanzados de SQL, pero para gente con pocos conocimientos también es válido para hacer cosas sencillas.
Cons: No hay nada que destacaría en este aspecto.
Anonymous User · Responsable de operaciones · Environmental Services · April 10, 2023
Pros: Ottimo prodotto per la gestione del progetto. Dai costi, visualizzazione dei materiali, ecc
Cons: Non ho riscontrato grossi problemi nell’utilizzo del software
Marco N. · Ingegnere · Mechanical or Industrial Engineering · February 26, 2023
Overall, I've had a fine experience with Crystal. It is somewhat antiquated when it comes to visual BI, but its great for printing - which so many customers still demand.
Pros: The finance teams I've worked with over the years rely heavy on Crystal. It provides them everything they need. It is also great for quick/dirty ad hoc reporting. When someone needs an answer, Crystal is helpful in delivering results quickly. It also provides great pixel-perfect printing (which many competitors do not).
Cons: Crystal has its place in the business intelligence world, but tools like Power BI and Tableau are much more teachable and much more visually compelling.
Curt J. · Founder/Principal Consultant · Information Technology and Services · February 14, 2023
overall experience over the last 2 years have been amazing, the grouping, linking, analysis is all industry leading and there aren't many other products that can come close to this.
Pros: the best part about crystal reports is how easy it is to visually design reports, also linking with an SQL Database is amazing, it allows you to connect to the back end of your system and pull through what ever you like whenever you like, you can export the file with the database parameters and take the file with you. its a fabulous tool with 2 decades of usage to back it.
Cons: the biggest con with this, is the price, its very expensive and is only available on a perpetual licence, every time they release a new version you have to pay for the new one. their pricing model is very outdated.
Liam B. · IT & Project Manager · Transportation/Trucking/Railroad · February 12, 2023
Pros: Puoi davvero estrarre e visualizzare i dati da un origine dati nella modalità grafica che più ti aggrada
Cons: La movimentazione degli elementi non è ancora così userfriendly ed è ancora acerba e migliorabile.
Andrea C. · LabWare Consultant · Information Technology and Services · February 7, 2023
It's a very good software for any industry to know and find daily analysis.Can get exact and true status. we don't have to go to warehouse or plant as sitting in office we can know the production of plant and dispatch from warehouse
Pros: Customized ReportsTrack exact status of InventoryShow clear picture of inventory, and cash outflow and in process.
Cons: some time reports take time to download.can only be run at the system where it is installed not able to access and use on Smart Phone.
Musfir K. · Manager · Consumer Goods · January 11, 2023
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| Business Intelligence | 2 | 11 | - |
| Dashboard | 2 | 13 | Shortlist |
| Data Visualization | 2 | 13 | - |
| Reporting | 2 | 37 | - |