Doctible

Pros: Digital Forms! It changed our lives! We used to have constant issues and frustrated patients filling out paper forms in the office or sending them back and forth by email. Nothing integrated properly with our EHR, and it was a mess. With Doctible’s digital forms, everything is smooth, efficient, and easy—for both staff and patients!

Cons: We would love to see full integration with NextGen. While the current features are incredibly helpful, a deeper integration—especially one that pulls demographic and medical info directly into the EHR—would make the workflow even more seamless.

Pros: The onboarding presentation was great. The thought of getting more reviews is obvious, but they don't really stand behind their product.

Cons: Doesn't integrate with EMR, making for more steps for my staff. Also, they rope you into a self-renewing contract for $300/mo. Not worth it.

Pros: Doctible is very user friendly. The patients love that they can text, the appointment reminders are great. The ease of also using the campaign to send out messages to more than one patient at a time is nice.

Cons: The fact the campaigns can only be emailed and not able to text if over 500 people

Pros: Easy to use even for people who are not tech savvy. Straight forward.

Cons: I wish it could connect with Yelp platform.

Pros: How easy the program is to use, the reminders our patients get are wonderful and customizable

Cons: I don't have any dislikes for the program

Pros: The ease of getting quality reviews. I simply ask to sent a text that allows them to say something nice about their experience. EVERYONE has gladly accepted!

Cons: I haven't found any problems whatsoever.

Pros: Easy to use and manage for our team. It does what it promises to do.

Cons: I do not really have a con for Doctible.

Pros: Extremely easy to use, love the templates

Cons: That the messages do not show read/completed once a staff member has texted with the patient, still shows as a new message to other users.

Pros: Price was more reasonable than Revenuewell and Lighthouse 360

Cons: They hold no responsibility for their errors in syncing with our Eaglesoft system. Patients are confirming appointments and then it doesn't indicate on our schedule. They claim to have corrected this issue several times, but it keeps happening. Patients get aggravated that we call them to remind them of their appointments when they have already confirmed through Doctible, but Doctible didn't change on our schedules.

Pros: Implementing Doctible was one of the best business decisions we ever made. It automatically sends out links for patient reviews and requires no input on your part other than patient cell numbers and providers. They do all the work for you!!!

Cons: Integration with our system was seamless.

Pros: Reviews received increased! I don't have time to keep writing more.

Cons: Nothing but this Capterra is too intense and time consuming!

Pros: Doctible review management is user friendly and very beneficial.

Cons: I dont have any suggestions, works well for our office.

Pros: Doctible is easy. Easy to set up, use and maintain. We already had a great reputation after being here for 40 years, but people don't always go and add their own review without being asked. Doctible worked with our software to ask our patients, via text or email, for feedback and to review our practice after their visit. People started leaving reviews and we now have over 1000 between google and Facebook. Most reviews were great, a couple weren't, but either way it gave us a chance to engage with the patients and try to improve when needed. As the world goes more and more digital it is vital to have reviews to give potential new patients the information they need to decide if we would be a good fit for them. I rarely have to make changes to doctible, but on the rare occasion someone asks to be taken off the review list, it is easy to do.

Cons: Hmm. Hard to think of one. I wish it were free? Or less expensive? It is still well worth it.

Pros: keeping in touch with patients and letting them keep in touch with us

Cons: nothing it provides a great service.doctibles makes it easy to keep your patients in touch with the office.

Pros: I love the daily review feature and how easy it is to track the reviews that come in.

Cons: Having to manually send out the review requests.

Pros: All features are great, we especially like the 2-way texting, review section, one hour confirmation with traffic alerts!

Cons: Not having the ability to delete multiply patients at once.

Pros: What i kike the most about Doctible is that my confirmation are alway done and out of the way we like that the inform our patients bout there upcoming visits and what and when it is needed.

Cons: what i like least about doctible is that there is no Spanish txt and also the appointments that are being scheduled from our website from doctible they are not being but in as an appointment in our dentrix system after our apovle

Pros: Very easy to use, keeps our patient reviews in order and easy to reply to them from website.

Cons: No Cons for this platform in my opinion.

Pros: I love the text feature, it allows me to communicate with patients in real time.

Cons: At this time I do not have any feature that I don't like.

Pros: Great at boosting reviews and facilitating conversations with new and existing patients!

Cons: Needs to have capability of toggle a switch for English/Spanish for individual accounts, or a translate button maybe?

Pros: Doctible has been very helpful in growing our Google reviews.

Cons: The only thing I can think of is the price could be more competitive.

Pros: Ease of access. Appointment reminders and messaging between patients.

Cons: Patients are unable to schedule directly from the website to Dentrix.