Coupa

Pros: I think the ease of use and how quickly I was able to implement it into my daily use! It became incredibly helpful and is now vital part of my invoicing!

Cons: I was nervous about learning the program and was worried about a learning curve! THANKFULLY, it was easy to learn and I was immediately able to adapt! NO CONS!

Pros: I used coupon, basically for invoice processing and expense management. It was really good the way it raises requisitions and create them into purchase orders having the approval for right, and it’s integration with that Netsuite was perfect.

Cons: the Coupa supplier portal was a difficult to navigate, which made us a lot of errors on the invoice processing from vendor end

Pros: I use it for processing invoice and getting paid from vendors. There has not been any cost to me....

Cons: Not very user friendly. Hard to navigate throughout the program. Hopefully customer service is helpful

Pros: What I like the most about Coupa is the access to previous orders and the ease of approving pending orders and requested orders.

Cons: Coupa can be slightly cumbersome for ordering from the odd one off purchase of items. Credit card purchases required an additional step.

Pros: Coupa for expense reporting makes the process much smoother. Submitting receipts is easy—especially with the mobile app—and I appreciate how quickly reports move through approvals. The interface is generally user-friendly.

Cons: While convenient, the app can be buggy or inconsistent—slow loading times, issues attaching receipts, or syncing problems.

Pros: Mainstream program that is widely adopted, many of our customers use Coupa. Industry leader. Robust and reliable system.

Cons: Invoice submission seems to require more clicks than should be necessary, could be more intuitive via machine learning.

Pros: Coupa is a good spend tracking tool to collaborate with other portfolio companies to compare pricing

Cons: Coupa doesn't have the best user interface and isn't the easiest to use across the team, so others drive higher value

Cons: A little cumbersome as stated getting used to the features. There is a lot to to Coupa and it can be a little difficult getting around at first

Pros: The interface is a lot clearer than a lot of other payment/expense software I've used, and the ability to differentiate access across users makes it easy as a one-size-fits all solution.

Cons: I've not had any negative experiences of Coupa and its usage. As a user, it would be helpful to have more thorough reporting functions on what I have been raising costs for and to see how this might look over a timeline, for example.

Pros: I was glad to be able to submit my expenses and it was thorough

Cons: I found expense submitting to be really complicated and I often didn’t have all the info I needed

Pros: Image/invoice upload is nice and very fast

Cons: No easy way to just "upload invoice." Mobile app not as intuitive.

Pros: Making the switch to Coupa cut the time I spent on individual invoices in half. The process is streamlined and very intuitive.

Cons: The hardest aspect of Coupa is convincing my vendors to buy in to signing up for it. It is not a difficult process but can be daunting when the vendors are not familiar with Coupa.

Pros: A highly intuitive and user-friendly interface

Cons: The product presents some difficulties in customization

Pros: The entire life cycle of a purchase from sourcing to payment will be handled within the Coupa platform.

Cons: Everything is cool with Coupa. The missing thing is AI, I think they will introduce it later to get the invoices correctly.

Pros: Coupa is great for contract management and onboard new vendors. I like using it because we have one source of truth

Cons: It's not really intuitive and the process can be very long

Pros: It allowed us to work with a large client, and was possible to use. It helps centralize purchase data.

Cons: Coupa was difficult to use. The interface is complex, and it took time to figure out how to click through many redundant pages.

Pros: The best feature is the ability to take a picture of a receipt and it will automatically pull the date, location, price, etc and fill in the blanks which helps save time. You'll of course need to double-check it yourself but for the most part, it has been accurate.

Cons: I've had a few times where it gives me an error when I make a selection for the expense category even though it's an approved category but not sure if that's even on Coupa's end.

Pros: How easy it is to use of all the programs I use I feel Coupa is the most user friendly

Cons: nothing really but if I have to pick something I guess it would be the two part authentification it is a pain but I know it is to protect my information

Pros: Ease of use and stability of the overall platform

Cons: The process is slightly outdated but it’s more of an aesthetic.

Pros: Easy to use interface for approving invoices and budget allocation

Cons: doesn't show details when payments will be done and if payments were completed

Pros: I have been using Coups for alomst 3 years. It is very User friendly and simple to use. The way it is implemented is very User friendly and it can be integrated with other tools as well.

Cons: To claim any travel expense, we need to create a report and submit. For that first we need to click on "Travel & Expenses" button which is placed at the top of the page. This button is not highlighted and this is not made with bold font. So User doesn't think that this is a button that he/she needs to click on to proceed further. This is the only observation I had.

Pros: Coupa maintains all items in a easy to search and purchase items necessary for daily operations.

Cons: At this time there is not any cons that I have about Coupa.

Pros: I don't know because I didn't use it. I only created a profile.

Cons: It asks information that is not relevant