tts performance suite

Pros: Eine riesige Bandbreite an Funktionalitäten ist vorhanden. Die kontextsensitive Suche und die Schritt-für-Schritt Anleitungen sind sehr gut. Usergenerated Content ist damit umsetzbar.

Cons: Für Admins ist eine umfangreiche Einarbeitung notwendig, da das Tool sehr komplex ist und auch bei der Erstellung von Inhalten gibt es einiges zu beachten. KI-Themen fehlen aktuell leider.

Pros: Der Support von unserem Berater ist top und hilft.

Cons: Elearnings mit ansprechenden Inhalten, Bewegung, Avatare usw. Ist sehr komplex in der Erstellung. Adaptives lernen fehlt (KI).

Pros: Der QA in Verbindung mit dem Creator.Workflow und Qualitätssteuerung

Cons: Der Producer hat erhebliche Nachteile zu anderen professionellen Autorensystemen. Hier ist Producer unterlegen

Pros: Ease of use for the user, in two clicks you have the information you need at your fingertips, gives you autonomy and allows you to train only in what you need; does not need to be integrated with the applications on which it offers help, simplifying relations with IT, very versatile in help resources, presentation modes; detects the context the user is in; adapts to the needs of each client.

Cons: Content creator users need a medium learning period to get the most out of it; tts performance suite needs to go deeper into analyzing user usage KPIs.

Pros: It does not require integration with the base applications, it works on all types of software, the creation of content is fast with a very low total cost of ownership.

Cons: The learning curve for authors and administrators is high. The project comes out better if it is accompanied by expert services.

Pros: The ease of use and value that QuickAccess brings to a complex change management project where a multitude of corporate applications are deployed in parallel and where there is very little time and user availability for training.I also highly value the involvement of tts so that the project goes well, their commitment to us has been clear and deep.

Cons: I would like the dashboard with usage statistics to have more depth and be easier to use and a more "smooth" performance of push notifications.

Pros: Software wird ständig weiterentwickelt. Hersteller ist sehr nahe am Kunden (regelmäßige Abstimmungen).Sehr qualifizierte und freundliche Mitarbeiter.Einfach Erstellung mehrere Ausgabeformate in einem Schritt.Sehr leichte und einfache Erstellung von Schritt-für-Schritt-Anleitungen mit dem QuickAccess Creator.Kontextsensitive Suche.Usergenerated Content.

Cons: Komplexe Handhabung (haben ein Fachautorenkonzept -> lange Einarbeit nötig).Dashboards sind sehr langsam.Performance der Software manchmal sehr langsam.

Pros: Erstellen von e-Learnings, Dokumentationen und Schritt-für-Schritt Anleitungen mit nur 1 Aufzeichnung.Einfache Übersetzungsmöglichkeit für mehrsprachige Anleitungen.Nahezu grenzenlose Darstellungsmöglichkeiten.

Cons: Für User Generated Content ist ein erheblicher administrativer Aufwand von Nöten (Berechtigungskonzept).

Pros: Die Software wurde laufend weiterentwickelt und verbessert. Der Support durch den Hersteller ist sehr nah am Kunden. Die neuen Funktionen, sprich der Guide Creator entsprechend total dem Zeitgeist, da man damit sehr rasch sehr gute Kurzanleitungen erstellen kann.

Cons: Die Software ist in der Bedienung für die Admins und Autoren teilweise recht komplex - das ist sicherlich auch dem hohen Funktionsumfangs geschuldet, insbesondere im WBT-Erstellungs-Teil.

Pros: The help and learning is in context of the job (proces) at hand. It is a knowlegde portal for users, it creates corporate memory when implemented and maintained well.

Cons: For the best context recognitiën results you need a local client installed. This can be difficult due to policies in large companies and government.

Pros: tt ps helps users to follow the process as intended.

Cons: The systems needs to be maintained. Which is applicable for all performance supporting systems.

Pros: Performance support, eLearning and Documentation from one source at the moment of need!

Cons: That the performance support has a 'fixed' position on the screen. A 'hover - pop-up' on marked fields would be nice.

Pros: Product is separated in two different parts. Special the client part is very easy to use. It provide materials based on the content and has an powerful search options. For the creators of the material is specially the creator tool a very handy to create material (it record what you do). After warts you can simply edit your material without recreating it.

Cons: Use the SSO functionality! We have started with no sso option and lot of our employees forget there passwords

Pros: Easy to create quality content with the minimum of set up or learning on how to use the tool.

Cons: No recorded issues experienced whilst using the software.

Pros: I am very happy with how easy and to the point the quick access functionality works. For larger organisations and/ or organisations with less digital minded workers, the quick access is a very important tool in the adoptation process.

Cons: we did not yet encounter any negative feedback.

Pros: It is fairly easy to create, deploy and maintain content. Learning is facilitated through different simulation modes as people are able to review and practice eliminating the need of a testing environment or risking the live environment. Users can also learn at the moment of need through the in-app learning and they can find the content by searching only in one place instead of retrieving information dispersed through various knowledge bases. Users are able to improve their efficiency by having access to content that is specifically designed for their role and is easy to access.

Cons: One thing to consider and to plan for is a good learning and practice cycle particularly if the development team are new to this type of technology. So it's not an issue relating to the technology more to the planning of the resources

Pros: Easy to use and highly productive, favoured by our team members as their default choice.

Cons: Reporting dashboards could be improved.

Pros: Waar ik heel erg over te spreken ben zijn de recordings. Het gemak en de effectiviteit om zo een systeem te leren kennen is echt heel waardevol. Ook de combinatie met geïntegreerde video's werkt erg aanvullend op elkaar.

Cons: De complexiteit om er een mooie vlot doorlopende e-learning van te maken. Het inzetten van triggers, aanpassen van recordings en mogelijkheden omtrent opmaak kost heel veel tijd. Ook zit er soms een discrepantie in waardoor het in de editor er anders uitziet dan bij het doorlopen. Verder zijn de mogelijkheden die Jumbo nodig heeft ook lastig te verwezenlijken, waardoor we tegen best wat dingen aanlopen in verder gebruik.

Pros: TTS offers good value for money. Implementation of the TTS Producer went well and was professionally supported by the TTS consultant.

Cons: Implementation of QuickAcces did have some hiccups alone the proces. I.e. there was a CPU overload when we wanted to go live.

Pros: The quick translation from e-learning to step-by-step. Easy recording.

Cons: The documentation is sometimes a bit wonky. It has some generating issues with the correct image and steps.

Pros: It is easy to use the powerful flexibility to create content that is visually appealing. Simulation screens are effectively a "thin slice" of the software screen, meaning that tts recognises learning objects, making changes easier to facilitate than in some similar tools. tts is system agnostic and works across our enterprise, meaning that we are not tied in to a vendor's solution and can have a consistent look and feel for learning and contextual help across multiple software applications.

Cons: It is quite technical and has many feature making it not simple to learn, but once understood is great to use and does not require any programming knowledge. What about a user help forum?