MemberMouse

Pros: It was very easy to integrate into my wordpress webpage

Cons: So far I have not found any negative feature of this software.

Pros: integrates directly with wordpress and is pretty east to use.

Cons: Can be a bit clunky with the user interface and wordpress can be buggy as well.

Pros: I can manage my members with this plugin. It allows me to restrict access to courses, forum and events so it does the job when everything is configured...

Cons: Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change. Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code. In the end, a lof of simple things require you to code and I'm wondering why.

Pros: Ease of design and implementation was the key to our choosing MemberMouse.

Cons: There are a few features that as a non-profit, won't work for us.

Pros: One of the things we struggled with when we were using another membership management plugin is changing the password and logging in. Now all our members can change and update their passwords on their own without us helping them on the admin end.

Cons: There are a lot of default pages and features that might need to be configured, like profile updates. Sometimes there are glitches with updating payment methods and I have no idea how to resolve them. Also during our launch we need to hire a developer to keep an eye on caching. Somehow the MM cart and our hosting don't work together and so the payment doesn't always go through. Hiring a developer helps but as we grow I wonder if it's going to be sustainable. One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is. A better structure and organization of users will really help.

Pros: I don't use many features yet but I am looking forward to link it with Sales Autopilotot to have a fully automated educational system!

Cons: It was hard to find the automated email settings. When I add assing bundles manually I cannot add more of them with one click. It takes too many clicks to assign a bundle to a user.

Pros: The pricing package suited my needs. It was tiered in a way that starting with nothing was possible and it can grow with you as you introduce more members.

Cons: I'm not very tech savvy (I'm a spiritual teacher not a software engineer). It took me a long time to work out how to customize different pages. Not a MemberMouse problem though, that would have been the case with any software! I would also like it a lot more if it was set up to deliver in a way that suits learning by modules. But I didn't know I would need that when I bought it.

Pros: I am a big fan of the smart tags as they allow you to add custom options depending on the membership level or bundle.

Cons: I’d love deeper integration with Convertkit that allowed me to tag members based on their purchases not just membership level. I also like the ability to offer free bundles rather than just a free membership. This way I could use it to deliver different lead magnets.

Pros: I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up. It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively. It's easy to sort through members and transactions as well.

Cons: I wish the checkout process was a little more sleek looking. Even with coding customizations, it seems a bit outdated compared to what else is out there. I also don't like that I can't delete a membership type after it has been created.

Pros: Once I got the short codes figured out and my widows site setup, I haven’t had to do much to it in years. Updates are seamless and I’ve never had a complaint using it as a membership site and to lockdown content.

Cons: There are a couple integrations I’d like, but I don’t want to spend money on Zapier

Pros: We run a membership and it just works. We've never had any issues with it - ever, and we've been using it for at least 6 years, possibly more. Tens of thousands of members and it's great.

Cons: It takes a little while to wrap your head around the concept of how membership levels and bundles work, but if you just keep things simple it's fairly easy to get things setup, and once it's setup you are all good, and shouldn't have to revisit it in the future.

Pros: The feature I enjoy most about MemberMouse is the ability to set different membership levels and and users can upgrade on their own very easily. I also like the ability to add Bundles within the software as this feature makes it easy to sell additional products to our users.

Cons: The receipts we used to send our users through MemberMouse were just an email, but now MemberMouse has the ability to attached a PDF of the receipt to the email notification. We are very happy with this feature.

Pros: In using this software on a variety of ecommerce websites, my favorite feature is its flexibility. It isn't the fastest to get running right out of the box, but you have extensive options for customization. It handles one time purchases, trials, subscriptions, and infinite bundling of products very nicely.

Cons: I've taught this software to people across multiple different companies, and it has a learning curve. You can run purchases and members as subscriptions or bundles, which are separated from products. This division is key to the software's flexibility, but it can take a moment to wrap your head around.

Pros: MemberMouse makes it easy to setup a membership site and to configure upsells

Cons: I hate that they use their own billing schedule when they could easily use the payment providers. I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues. There are quirks with core pages and how they're handled. The reporting is awful even at $99/mo and good luck trying to get actual LTV, you can't if you have multiple products and subscriptions.

Pros: The ability to configure application to meet client needs. A portal was needed to allow for various levels of access and support. This allow us to meet this requirement.

Cons: Some of the less experienced users on the team had more of learning curve issue, but after reviewing other samples/training, they were able to configure as needed.

Pros: Easy to use, and great value for money. I've also been very impressed with customer support.

Cons: Literally can't think of a single improvement. I've had zero issues with the software.

Pros: MemberMouse is super easy to use and set up. I was able to have a functional membership site with just a small amount of work -- plus it can do so much more than I'm taking advantage of right now!

Cons: Occasionally, because the software does so much, I sometimes feel a little confused or overwhelmed. There are so many things in the software that I don't know how to use, because it does so much more than I actually use.

Pros: It is a wonderful organizational tool... I especially like the Activity Log feature, so you know exactly how the members are engaging... I appreciate the thoughtful importance incorporated for steady functionality and dependability, and that MemberMouse is a tool that will be available to use in the long run as we grow. I've used it daily for over three years now, and it's incredibly reliable, and guaranteed to function flawlessly!

Cons: It was a little difficult to initially set up, as it required a basic working knowledge and understandings of building a WordPress site... However, in the long run, that's something I'm very happy to have learned!

Pros: Membermouse was easy to integrate on our Wordpress site and customize to our needs - online training videos/documentation were very helpful.

Cons: When we switched our CRM and added non-membership based products to our shop, the integration became more tricky (not impossible, but I would advise others to consider a longer roadmap of their products before selection the membership tool best for the future needs of their business, not just today).

Pros: We've been using Membermouse for years to power our membership site weightlossgodsway.com which offers different levels of access to customers and members. It's easy to set-up with minimal learning curve and offers effective options to most everything we want to do with our membership.

Cons: My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships. Frequently a consumer who was once a member wants to purchase a stand-alone product from us, which Membermouse allows - but then DENIES them access to the product they just purchased because their member status is still 'Cancelled' or 'Expired'. I've queried the mm customer service and they only solution they could provide is I'd have to create my own sub-routine to move members back out of 'Cancelled' or 'Expired' into a 'Active' free membership. That's rubbish. The fact that this isn't a built-in option is a major oversite, as who doesn't want repeat business??

Pros: Easy to use and implement although it was my website technician who put everything together.

Cons: When my members request the reset password email, they don't get it, it doesn't arrive and then they cancel their membership.

Pros: I can integrate with other CRM and Email marketing softwares and automate all the membership/sales processes on my Wordpress website. The tutorial videos helped me to learn the basics of the software. The customer service is very kind and helpful.

Cons: I would like to see more tutorial videos but overall I am fully satisfied with the software.