Rating
4.5
91 reviews
Categories
4
Founded
2007
Employees
630
Funding
6.9B
Merger / Acquisition
Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Flexible deployment: software-only and hardened backup appliances.
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(91 reviews)
Very good, high function products. Good range of appliances with varying sizes and form factors. Good storage capacities offered.
Pros: Fast, reliable data recovery. Iron clad protection of critical data, and seamless operations when enabling quick restoration after disruptions.
Cons: Sticky issues that can arrise from moving off of SIRIS without losing a bunch of data during the transition.
Anonymous User · Account Manager · Information Technology and Services · August 5, 2025
Datto provides your organization with a backup appliance that can allow you to restore VMs directly to the device itself, the cloud or a combination of the two. It is incredibly reliable, easy to use, and easy to manage.
Pros: Datto SIRIS is probably the best backup solution for on premise organizations, bar none. The reliability, disaster recovery and support make this product a no brainer for any organization taking their backup solutions seriously.
Cons: Easily the price, with all of the features and support provided for the product, Datto SIRIS costs more than most options in the industry.
Randy G. · AVP - Systems Administrator · Banking · May 19, 2025
| Category | Page | Rank | Placement |
|---|---|---|---|
| Disaster Recovery | 1 | 11 | - |
| Server Backup | 1 | 17 |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| datto rmm | $24.16 | 1 | 19.6% | www.datto.com/products/rmm/ |
| rmm | $21.86 | 2 | 8.9% | www.datto.com/products/rmm/ |
| datto backup | $13.75 | 1 | 5.9% | www.datto.com/products/backup/ |
| catchpoint | $9.99 | 1 | 5.4% | www.datto.com/products/rmm/ |
| it msp providers | $39.87 | 1 | 5.2% | www.datto.com/products/rmm/ |
| automox | $21.87 | 2 | 4.8% | www.datto.com/products/rmm/ |
| pulseway rmm | $130.32 | 1 | 3.8% | www.datto.com/products/rmm/ |
| action1 rmm | $45.13 | 1 | 2.6% | www.datto.com/products/rmm/ |
| rmm for msps | $59.09 | 1 | 2.0% | www.datto.com/products/rmm/ |
| datto rmm cost | $127.98 | 1 | 1.8% | www.datto.com/request/rmm-pricing/ |
| databox | $11.66 | 3 | 1.8% | www.datto.com/products/rmm/ |
| spectro cloud | $5.69 | 1 | 1.7% | www.datto.com/products/rmm/ |
| best rmm for small msp | $81.04 | 1 | 1.2% | www.datto.com/products/rmm/ |
| what does rmm stand for | $16.04 | 1 | 1.1% | www.datto.com/products/rmm/ |
| autotask pricing | $26.77 | 1 | 0.9% | www.datto.com/request/autotask-pricing/ |
Datto RMM: Try It Free Today - Remote Monitoring
Manage all your clients’ endpoints, including those hosted on cloud platforms
https://www.datto.com › products › rmm
Try Datto's All-in-One RMM - Remote Monitoring Software
Manage all your clients’ endpoints, including those hosted on cloud platforms
https://www.datto.com › products › rmm
Download Your BCDR Plan
BCDR Service Provider Toolkit — Show value, increase margins, and close more deals with Datto’s MSP toolkit. Download the free toolkit and start boosting BCDR sales and profitability.
https://www.datto.com › backup › toolkit
All-in-One PSA for MSPs
Best PSA Software for MSPs — Take control of tickets, billing, and reporting—all in one PSA built for MSPs. Ditch spreadsheets ...
https://lp.datto.com › psa › autotask
Download Your BCDR Plan
Download The MSP Toolkit — Download the free toolkit and start boosting BCDR sales and profitability. All-in-one toolkit to help MSPs sell, price and grow with Datto BCDR. Services: Server Cloud Backup, Business Continuity.
https://www.datto.com › backup › toolkit
before the merger it was a great company to work with. since [sensitive content hidden] first they messed up all the billing, (still cant get it right) then support died. so its a quick down hill experience
Pros: I love the concept of the product, image level backups with offsite sync
Cons: [sensitive content hidden] , after the merger support died. when from 5 min to get ahold of a tech to 3 hours. if your lucky.
Trevor B. · IT Director · Computer Networking · September 16, 2024
Overall, my experience with datto Siris is quite good!
Pros: I love the three-point backup and how easy it is to put into place
Cons: Warranties and getting support to do an RMA can be a little frustrating.
Colten T. · Backup Specialist · Information Technology and Services · August 19, 2024
Ich bin ein riesen Fan (merkt man vielleicht) Seit über 30 Jahren bin ich im Consulting Bereich tätig und das ist mit Abstand, das beste Produkt was ich jeh in den Händen hatte.
Pros: Einfache Einrichtung sowie Wartung/ Pflege per Cloud Konsole Wenig Support Aufwand Sehr einfach zu bedienen und 100% Schutz gegen Ransomware (Verschlüsselung)
Cons: Es gibt so gut wie nichts dramatischen auszusetzen. Die Siris macht genau was sie soll. In der IT ist nichts 100%. Aber die Siris bereitet wirklich sehr wenig Aufwand
Thomas G. · Inhaber · Information Technology and Services · April 8, 2024
Very good experience overall. Experience with many customers.
Pros: Easy of use, reliable, secure. Support is acceptable.
Cons: Does not take agentless backup on Hyper-V
Yuniet D. · Systems Engineer · Computer & Network Security · December 3, 2023
We have had dependable backups of our files and devices in Datto. The admin portal can be taught to engineers without to much hassle. The configurations are easy to manage and the support has been helpful when we had to reach out to them.
Pros: Datto Siris backups is able to backup our physical and virtual machines. It is easy to add and manage machine from the management console. Disaster recovery on the local Datto physical server has enabled to run domain controllers and other servers that are critical to the infrastructure when the on-site hosts have gone down.
Cons: Screenshot verification doesn't complete on some machines. The backups for newly added machines take a while to complete and the roundtrip process can take some steps and time to complete. Uploads to the cloud depend heavily on the clients internet connection speeds.
Ian B. · Prevent Manager · Information Technology and Services · June 18, 2023
Pros: We really like how powerful this product is for a Managed Services provider. It really can be a very strong solution for remote backup and disaster recovery of our customers, with very fast recovery to a VM on the appliance itself, or online at Datto's Datacenter if the appliance is lost as well. We really love this product, and we would use it more extensively if it wasn't for the cost, that makes it out of reach for most of our customers.
Cons: Definitely the price. It is a very expensive solution. Not necessarily that it is not worth the price given the capabilities and quality, but it does limit the set of customers willing to pay so much. Maybe Datto could consider some tiered solution with some reduce capabilities that could provide for an easier sale or entry point.
Ivan d. · Managing Partner · Information Technology and Services · December 19, 2022
Pros: We have started using this as a test mode , the ease of use is the most attractive part.
Cons: The tool is quiet user friend but i believe this can be bit more better color tone
Binu P. · Financial Accountat · Automotive · May 19, 2022
Pros: Datto has ease of use with the desktop applicaton syncing directly with Windows file explorer and the web access is handy when on the go.
Cons: Syncing with Datto can sometimes sturggle with more complex folders with a lot of files, but this can be managed by storing more single files as ZIPs.
Anonymous User · Learning Technologies Manager · E-Learning · March 18, 2022
Pros: Their customer service during a DR is legendary... you will get white glove service once a DR situation is declared.
Cons: The only drawback is that it requires their hardware.
Matt K. · CEO · Information Technology and Services · November 27, 2021
I fought with Datto technical support for 6 months before they gave up on supporting their device.
Pros: Nothing. It was a terrible experience all around. I stuck with them for 6 months, because I assumed that it would eventually start working reliably because they seemed like a legitimate company. We did have one month where every backup succeeded. The other fine months required regular manual intervention.
Cons: I had to spend ~40 hours this year debugging the problems with their device. Many, many tickets, phone calls, emails remote sessions, checking their device, changing settings back and forth. All for a trivial one server use-case with very little data.
Jon D. · IT manager · Information Technology and Services · August 25, 2021
Unless I wanted to get in the business of storing customer data at my own ISP/data center there is really no one else in the game that covers the critical backup needs the way Datto does.
Pros: Easy to install and use. The learning curve is moderate for the specifics but easy if using the standard defaults that work for most applications. Customer Support will get you past any other issues.
Cons: Until you have had to use it and troubleshoot you the online help is generally pretty bad. Room for lots of improvements there. So when i get stuck I contact support directly and usually easy to sort out from there.
Paris T. · Owner · Information Technology and Services · June 23, 2021
I recommend this product to any company with data (basically everyone).
Pros: Dattos range of backup devices offer total protection from day-to-day file deletion to complete Disaster Recovery scenarios. Some great features like the screenshots of backups, unlimited retention and malware scanning during backup are superb. Support from the manufacturer has always been first class when needed but to be honest it's quite simple to deploy and maintain
Cons: Non that I've found yet, the web based user interface is simple to use.
Adrian W. · Director · Computer & Network Security · June 7, 2021
Pros: The Datto SIRIS backup solution is the best backup system on the market! Whenever disaster strikes, i can rely on Datto to recover my client's servers fast!
Cons: The pricing is quite high for the support and cloud storage compared to other vendors.
Chris B. · Director · Information Services · June 3, 2021
Datto has saved many companies from the clutches of ransomware. If you need peace of mind. You will have that.
Pros: This is a very mature, robust, and feature-rich service. Datto is more than a product or software, it is an end-to-end business continuity solution.
Cons: This is not an inexpensive solution. There is a contract associated with the service as well. Datto is now a large corporation and the characteristics that follow corporations have not passed them over.
Michael C. · CTO · Information Technology and Services · June 3, 2021
Our main purpose in using this class of software is to get cloud backup as easily as possible with a product that comes with solid support. Datto seems to have achieved those goals.
Pros: It does cloud backup pretty seamlessly without much intervention. Their support is very good and they are fairly responsive and available.
Cons: The user interface is less than intuitive.
Brad M. · Consultant · Information Technology and Services · June 3, 2021
Amazing products, Amazing Support, amazing Stall Designed to protect my enterprise clients from the threat of Ransomware
Pros: Easy and Fast. Simple yet powerful Portal
Cons: Sometimes the Portal reporting can be a bit buggy
Richard B. · Mr · Information Technology and Services · June 3, 2021
I sleep better at night with this solution in place.
Pros: The system is fairly straightforward. Once you set one up, the average technician should be able to be turned lose to deploy more by themselves.
Cons: If there is a con, it would only be price. But even then I don't think it's terribly expensive.
David J. · CIO · Computer Networking · June 1, 2021
Pros: Verifiable backup screenshots and a comprehensive cloud-based product dashboard.
Cons: My only complaint is the fact that if you need additional storage space, you can't add additional hard drives yourself. You have to go through Datto for that.
Tom R. · Owner · Information Technology and Services · June 1, 2021
The service and support is beyond any other vender in the market.
Pros: Easy to setup and restore baremetal and files.
Cons: There are no cons to this product it is easy to use and the Datto team (from sales to service) is outstanding.
Bryant M. · President · Commercial Real Estate · June 1, 2021
It allows up to safely and efficiently keep our customer's system backed up and fully protected from all hazards.
Pros: Easy to implement with set-it-and-forget-it quality. Back-end monitoring is very detailed.
Cons: Cost for storage size curve is a little steep. I'd like to get more storage for the same dollars.
Chris G. · Owner · Information Technology and Services · June 1, 2021
Every time Ransomware has damaged our customers we have them back up and running within hours
Pros: Have to say the Tech support is Phenomenal, and recovery is a dream
Cons: Nothing to say , it works , and I'm happy
Michael C. · Owner · Information Technology and Services · June 1, 2021
Our experience has been great. Their support always comes through when needed.
Pros: Its feature rich and the simplicity is great.
Cons: The cost is about the only thing I don't like but looking at the big picture its worth it.
Joe W. · President · Information Technology and Services · June 1, 2021
We have been with Datto for over 10 years and the experience is a 10 on a 1-10 scale.
Pros: Features, easy of use and superior customer service after the sale.
Cons: Backup Insights does not work all the time
John M. · VP Sales · Computer Software · June 1, 2021
Shortlist |
| Backup | 2 | 3 | - |
| Business Continuity | 2 | 4 | Shortlist |