NEOGOV

Pros: Very user friendly. I like how you can undo pretty much whatever you did if it was in error. I have to train departments to use it and it’s pretty easy.

Cons: I’d like a little more in job aids for scoring evaluation steps. I can’t find much information on that and when I call they say I should just play around with it because every agency does it differently. An example would be nice.

Pros: The conferences are extremely helpful. I learned more in three days than I do in weeks or even months.

Cons: We aren’t able to customize the views as much as I would like. Specifically an HRIS, we should be able to rename the fields and should not have to fill in or see fields that do not apply to our industry.

Pros: Informative sessions with live demos that helped me understand our products better, handouts also helpful as it is information overload by the end of the day

Cons: All the walking was super hard, because I have plantar, was very painful for me to get to sessions and activities.

Pros: Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered.

Cons: Public sector budgets are limited and It can be costly to implement some of the apps to meet our recruitment needs.

Pros: It makes recruitment easier, tracks the application process. Allows for analytics and reporting. It a great system

Cons: Right now nothing. NeoGov does have a lot of updates that we have to stay on top of even though we are a small staff.

Pros: Easy to use. The City has been using this product for several years. It’s easy yo use for the applicants and reviewers

Cons: I have not hear of any issues with the product. Review of information is easy for reviewers. The product works fine.

Pros: The ease of use, the value for the money and the great initial support you receive. [sensitive content hidden] was awesome with our implementation.

Cons: The sheer amount of options and screens. At times it can be overwhelming but I know all necessary to make the product as good as it is.

Pros: User friendly. I like the training material and the ability to see what other users are having issues with or how their process is.

Cons: We need several components. More off a finding issue, I suppose. I have a wish list of several components.

Pros: Access to the applicant pool and applicant profiles to produce our engagement amongst viewers. And the variety of products being offered.

Cons: Should have state employers listed for a variety of government employers. Should have additional filters available

Pros: NeoGov has made our organization more efficient and integrated. Our recruitment processes are now streamlined because of NeoGov.

Cons: When we integrated another module (Perform), it created some issues with Insight. The system populated many duplicate records.

Pros: The customer support is great. Everyone I’ve encountered here is wonderful. I find the user interface very intuitive.

Cons: Sometimes workflows don’t make sense. I also don’t like you can’t update a survey in learn if people already registered.

Pros: I like the user friendly design that it has, as well as the new updates that keep improving the system frequently.

Cons: The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require this until they fill out their forms.

Pros: Friendliness of employees and willingness to make product improvements. There are a lot of great changes happening.

Cons: Product integration is still a work in progress. Getting there though and excited about future enhancements.

Pros: Automated approval workflows, e-offers, university live classes, advanced permissions in the e-forms,

Cons: Too many clicks for the candidates; when can we have quick apply button? Neogov sends too many notifications to the admins.

Pros: Automation - the ability to screen candidates seamlessly in the platform. Allows for an improved experience.

Cons: The presentation of the platform - can feel a little dated. Would love to see a more modern finish and interface.

Pros: For local government it’s been easy to take in hundreds of applications for a variety of positions. It’s seamless and easy.

Cons: In Onboard, there isn’t a lot of flexibility on user permission settings. But with new updates, I’m positive it will change.

Pros: It is easy to track applicants and move them forward in the process. I enjoy having a seamless recruiting and onboarding process.

Cons: I wish there were more training videos on how to utilize the platform (videos). I do like the learning center and that we can reach out.

Pros: The integration across platforms and the wat information flows from one side to the other from candidate to employee.

Cons: The cost. However, I understand the value of the product. Being a government agency means limited funds

Pros: Seamless, very user friendly. It saves so much time with our processes. Still learning newly implemented modules but I hope to implement more in the future.

Cons: There isn’t much that I don’t like. I know sometimes the look or certain features are changed that I feel were not broken but I am open to change.

Pros: I like that when i call customer service they don't put me on hold for hours at a time and they really know the products. If they can't provide an answer right away they either get you to someone who may know more then them or get someone to call you back. Customer service is critical in any organization this one is great at it.

Cons: We have had Onboarding for a few years - i found it very inconvenient for a small entity such as ours with only 70 employees. Having to update it once a year with all the new documents needed for new hires.

Pros: Userablility and ease of movement around the different pages. There are a lot of good ideas and they make them available

Cons: The cost is a little pricey for government businesses. I do like that they try to throw in as much product in a huddle as they do

Pros: I love the onboard tool! It makes so it easy for me to easily complete, track and manage all four new hires!

Cons: There are a few things I wish I could make it do a little easier. One being in onboard I wish I could make it so those who are archived no longer show on the pre hire list.