Nutickets

Pros: The most amazing feature is the ticketing feature that allowed us to setup easy payment options for our zimbabwean clients

Cons: Considering we are a fairly small start up it would be appreciated to have cheaper pricing options specifically for Africa

Pros: The think I like most is the ability to customise and brand the platform. We like to integrate it with our own website which has been straightforward and a smooth process for the customer.

Cons: Some settings aren't particularly intuitive to find within the platform

Pros: This was the first venture into using technology to assist in our service, mainly because we could not not get an internet connection at our premises. We got great assistance from Nutickets when setting up the product once we got the internet connection which has worked well for us. Once set up any support requirement has not been huge but its good to know its there when needed. Revenue has increased since using Nutickets which is not all down to their product but it has certainly helped!

Cons: Nutickets looks as first very complicated! But once details of the set up have been discussed and agreed it just works, which is what we wanted. Have we pushed a few wrong buttons? Of course! But with the support it has never been a major issue. I am sure Nutickets will operate far more complicated business than ours and I also think that some of the bells and whistles we don't use, but what we do works well and we are happy with it.

Pros: Customer support [SENSITIVE CONTENT] has been brilliant. Clear UI. Adaptable. Meets our multi purpose needs

Cons: Would really love to have a user handbook or resource.

Pros: The team setup 80% of the software for you, which is great. You're able to build a new website, and sell tickets directly ! Customer support always available and delivered with a smile. Without their support, it wouldn't be impossible!

Cons: I don't have any cons for this company at all.

Pros: Support: While the system is complex and takes quite a bit of learning, the team are very helpful and always quick to respond. Features: The system is very feature heavy. There are a few things it cant do but they are very niche. Development: In the few weeks we have been on board there have already been an impressive number of software updates. Nothing major, at least visually, but several nice little changes that have made work flow more efficient and improved box office appearance. Report system: Way, way, way better than our previous system. So many reports that can all be customised. Scheduled reports that can be automatically emailed to venues or promotors is a godsend of a feature! The Check In App: Visually very clear, very robust and so far our customers all love it.

Cons: It is very complex: I am getting to grips with it now but in the early days (a few weeks ago) it was very intimidating. There are a huge number of options for almost every situation and learning which ones to ignore has taken some time. To be fair I have every option available to me and a lot of them could be disabled at company level and that would certainly make things a little less scary when you start out. The page design / layout tools: These are relatively new and as such, still a little lacking. There are a few layout tools and formating features that dont exist yet. I have raised a couple of tiny issues and am reassured that they will be dealt with in the next round of upgrades. Over all I am really digging to make up Cons. I am very happy with the system over all

Pros: It gives us complete control over our ticketing and cashflow so we can be more reactive and do things on our timetable as opposed to waiting for event approval or payment from other providers

Cons: As I type there aren't really any cons from NuTickets with the functions that we use.

Pros: It mainly looks good, its fairly easy to use once you get used to the back office system, it is constantly being updated.

Cons: It can be a little complicated to find some functions. Some things take a while to do eg tickets must be deleted one by one which is time consuming when a lot of dates scheduled, should be able to multi select what you want to delete and delete all at once. The calander view is dated - should be abelt to have a drop down calander to select your month and should not have to be a full page calander. When in demo mode the system should not recognise test sales as sales.

Pros: NuTickets has the flexibility to work well for large and small organisational units alike and allows new users to quickly create rich events to attract customers without having specialist knowledge. Permissions can be granted at user type and individual user levels to enable flexible access control. The public-facing web interface is attractive and intuitive and gives our organisation a huge amount of flexibility in presenting our event offerings.

Cons: In-built reporting is focused on customer sales activity and there is no capability to query the database except through filtering at individual table level or through pre-defined dashboards. I am unable to run queries to compare data across multiple tables and cannot produce data status reports, only customer activity reports.

Pros: Nutickets enables so many different options and if we find it difficult to navigate anything, the support is quick, efficient and practical. It's clear from my experience the team are dedicated to taking care of their customers. Great for us because we are a small company just getting started, fab to have tools to customise our own stuff.

Cons: There isn't really anything I don't like about Nutickets, I would say I'm a bit confused about reports works. However, I'm sure if i phoned customer support they would help! There 24/7 support which is amazing - and it's real people.

Pros: Easy to use, staff are extremely helpful and answer any queries quickly and efficiently.

Cons: We noticed last year that some functions i.e guest checkout led to more difficulties such as customers not being able to find their tickets. Although this was not necessarily Nu Tickets fault, it did lead to further issues due to people using an old email address.

Pros: Ease of use of the system, superb customer service, ability to customise your event.

Cons: Took a while to figure out how to set up the event exactly how I wanted. Customers couldn't edit their booking - meant more admin work for me.

Pros: I searched for a long time for a ticketing software that would work for our Lido. We needed the system to be able to accomodate season tickets, which a lot of alternatives couldnt handle. The website looks great and the content is reasonably easy to amend. The pricing was very competitive.

Cons: We have had a few issues since the launch of our new system, but the Nutickets team are always able to recitify them reasonably quickly. I would like to have a better editing tool on the webpage content. Its difficult to make content sit how i want it to without having some html knowledge.

Pros: This was the product that did everything we wanted and looked great

Cons: There are a couple of tweaks to be made but very good support and very open to feedback and suggestions on improvements. It is more complex to use than some others but that is because it does so much more so to be expected and the team give excellent support.

Pros: Works well for managing large scale events Use of code to reveal ticket types is a helpful function for the events I use this system for

Cons: Images have to be a variety of sizes to correctly display Changing the actual ticket layout & images is not intuitive

Pros: We needed to organize a bird fair in Nairobi. A colleague in the NGO world recommended Nutickets. The support was great and the bird fair was successful and easy to set up.

Cons: No reporting feature, otherwise everything else is wonderful

Pros: It allows planning, ticketing of events with ease and efficiency, without any arduous experiences. Good product and excellent customer service.

Cons: I've not encountered any drawbacks/cons yet.

Pros: It's very easy to use. And the customer service is brilliant

Cons: .

Pros: Easy to set up and plenty of support from the nutickets team.

Cons: Unable to add multiple tickets to basket.

Pros: I've used Nutickets for a number of different projects over the last 4 years - from tiny gigs to 5k a night public events. It's coped with literally everything I've thrown at it, and when I've run into problems, the team have been really responsive and helped me sort it quickly. The NuEntry app is really solid.

Cons: It's really easy to use *once you know where everything is*! I do often spend quite a lot of time hunting for features that I know are there but can't remember which menu / page they can be found on. I'd like there to be the option to use different Stripe accounts for different events (rather than just one for the whole account) and I'd like there to be the option of ticket buyers to check out with Paypal (audience feedback)

Pros: Easy to use and setup. User interface is clear and makes the process of enquiry to sale very easy and fast.

Cons: Running reports is not clear enough.

Pros: We were looking for a product for one of our customers who holds a big festival every year. We saw Nuticket's system and chose to book a flight for the next festival where Nuticket would be implemented. We were in no doubt after this visit. Smart, fast and very efficient. After this, we have opened our eyes and see how many possibilities there are within the Nuticket system.

Cons: When it comes to disadvantages, there have been some pieces we wished were better or different, but Nuticket has been very flexible in programming what we have asked for and at a reasonable price. So it would be very wrong of me to talk about disadvantages.