Fusion Operations

Pros: My experience with Fusion both in the back office and shop floor users is very easy to use, operators can move between all screens within Fusion with no fuss. Big displays especially when welding operators are using tablets to use Fusion

Cons: From the back office the reporting side is probably my least favourite, I am always deleting unwanted words/figures that are not needed for excel exporting.

Pros: while working with Fusion operations i have found the following to be super easy to use and user friendly. The software is a nice and easy software to use all allows all the shop floor to easily log on, insert production, downtime etc. this has also allowed us to incorporate quality check sheets into the products to get full traceability of quality checks all contained on the production order.

Cons: I would say the thing i have liked the least was the lack of communication with updates and often caused us problems in production where it would change something with the process.

Pros: Initial integration ease, simplicity of the software, and customer service is world class!

Cons: I don't have any cons about the software at this time.

Pros: I love how easy it is to filter and find historical inventory and production data. If you are familiar with filtering tables in excel you will enjoy working in this system. I also really appreciate how easy it is to import and export from excel. The inclusion of production floor worker input is very nice to see in a product at this price point.

Cons: The only thing needed to perfect this product is either a direct addition of full accounting features (it already has great costing and valuation features) or a sister accounting software that was built around perfect integration with the production/inventory side.

Pros: What I like most about Fusion Operations is its real-time production tracking and the level of visibility it provides across the entire manufacturing process. The platform’s dashboards are incredibly intuitive, allowing you to monitor everything—orders, workers, machines, materials, and even costs—in one place.

Cons: While the platform is feature-rich, some advanced analytics or integrations with niche third-party tools might not be as seamless or readily available. However, to be fair, those requirements are very specific to our business needs and might not apply to most users.

Pros: Inventory utilization is easy to use when entering, but this process can still be improved. it is very easy to enter inventory on the wrong press. The system should be able to scan the product number on the label as a verification to make sure inventory is put in correct product code. This needs to be dummy proof to make it give me 100% confidence in what is scanned into system.

Cons: labels. you have to make production orders just to print labels even when product is in inventory. this makes to where I have to go in and manually remove the production orders so production does not try to either make the product or use the wrong production order when a new order is created. Also, Fusion is advertised as a manufacturing software, however on all the work instruction demos it has examples of all bakery's making cakes. I would recommend changing to manufacturing so people can see how the system would best suit their needs.

Pros: The low overhead and speed with which we could implement and begin capturing data about our production performance, stood out in my experience. The customer success manager we worked with, and that model for support is amazing for us. The live chat support was also amazing.

Cons: There are some features that did not quite align with the needs of our production operations, and we had to do some work arounds. There are still some small limitations in flexibility which we would like improved.

Pros: The support structure. At any point you can get into contact with a support member via email or chat.

Cons: At times the front end of the software can be a little overwhelming.

Pros: a automação de processos repetitivos, economizando tempo e reduzindo a possibilidade de erros humanos

Cons: eficácia da fusão de dados depende muito da qualidade dos dados de entrada. Dados incompletos, inconsistentes ou incorretos podem afetar negativamente os resultados

Pros: Tiene un excelente soporte tecnico y una amalgama de utilidades las cuales a traves de menus bastante didacticos y faciles de entender, me permite manejar mi inventario de una manera sencilla y sin inconvenientes.

Cons: No he tenido ningun punto en contra de momento, lo cual es una muy buena señal sin duda alguna.

Pros: I think the general ease of use for our production floor employees. In the vacuum of not have an ERP, we needed something to show our production and capacities in real time, and Prodsmart has shown us it could easily be that tool.

Cons: Unfortunately, I do not believe our organization has fully deployed Prodsmart enough to have anything to necessarily have issues or complain about. We simply, at this point, haven’t used the application across a larger portion of our business.

Pros: Prodsmart is very user friendly while also capturing and delivering very detailed information. Super easy to navigate! The Prodsmart team provided great service- they were extremely helpful and responsive during the setup process and were quick to assist with any questions or challenges.

Cons: Prodsmart met all of our needs and even helped to improve some of our existing processes along the way!

Pros: The software is a user friendly platform that improves communication between administration and the production floor. Real-time data is collected for increased visibility of product activity, staff and machine efficiencies to assist with the decision making process. The human interface with the program also allows for more accuracy in traceability and inventory. Additionally, the Prodsmart team works to be in-tune with our processes for maximum benefit of the software in our facility.

Cons: No complaints. Every now and then there would be glitches on the tablet during the development process, but the Prodsmart team was quick to resolve the issue.

Pros: The software is extremely user friendly and customer support is incredibly quick and understanding. They have all of the features we need for our company to excel, and are willing to create more that we need.

Cons: There really haven't been any serious issues with the software. Anytime we run into a problem they are willing to accommodate our needs.

Pros: How it organized every production order

Cons: The app keeps signing out so every employee needs to constantly log in

Pros: They have made getting orders from multiple sites easy.

Cons: Nothing everything has been great. They have been able to find a solution for every issue I have had.

Pros: Phenomenal support, easy to learn and implement (relative to other options), clean design, cloud based, and highly capable.

Cons: I don't really dislike anything. There are a couple of minor feature tweaks that I am waiting to be implemented, but they are in the queue and are not preventing us from using the software. I really appreciate how the Prodsmart team is developing this software thoughtfully and from the ground up to work as a modern cloud based solution for manufacturers.

Pros: very easy to use and intuitive, for the blue-collars on the shopfloor only one 1H training session was necessary for them to understand and start using this system, to possibility of customization offered by the prodsmart team is also a huge plu of which we have taken advantage

Cons: Overall the experience has been very positive and the prodsmartteams feels as part of our teams, but as with all teams, sometimes the waiting times for implementation take a bit longer than we expected

Pros: It's quite user friendly and complete for small business like mine, which is a small distribution company!

Cons: Could be a bit cheaper. You need to be connected to wifi when you use.

Pros: Prodsmart customer service team is responsive.

Cons: There is no automy with making system changes.

Pros: The outstanding customer support as well as the adaptability, and the willingness to sometimes modify certain components of the software according to the customer’s need.

Cons: Not a whole lot to hate about this software as so much is adapted to suit the customers needs. Stability issues here and there, but that is to be expected with almost any software.

Pros: The customer service has been great, specially after the beginning of 2020.

Cons: Nothing in particular to mention as of now.