SyteLine

Pros: You can export to excel, this will be required as most the reports or information is not there.

Cons: Limited features very limited. Cannot track efficiency, productivity, shipping. The canned reports are at best atrocious. What is standard on many features just do not exist on this platform. Something as simple as what's my daily shipping by customer is a special report waiting 1 year for it. Efficiency is not reportable. You will need to be good with Excel and learn how to export everything and make your own reports. On a plus they will make custom forms but it comes at great expense.

Pros: Syteline is an effective web based tool to manage inventory, drive demand and track material through production all they way to shipments.

Cons: Syteline does not have the ability to manage well the more nuanced parts of business such as nonconformance's (NCRs), engineering changes (ECNs), process reviews, deviations, supplier relations (PO or Quality issues)

Pros: online interactive help features, documentation implementation occurred prior to manufacturing startup. still merging actual manufacturing process flows to system process flows

Cons: login features; mingle, versus smart client. separate user IDs to maintain with CSI and Factory track

Pros: Very Customizable to meet our needs and GREAT Customer Support. Ease of use in transitioning from old software.

Cons: As is with most out of the box software, requires some customizations and some of the financial features are not as robust

Pros: Easy to use very user friendly. gave my technicians an opportunity to keep track of work orders

Cons: I cant say that there was any thing I like least about INFOR

Pros: It is a feature rich, data rich, transparent operating system. Our system is setup as a multi-site globally planned system. This allows sales to see from the top down through the entire supply chain.

Cons: For a company that has a system that relays heavily on customization's, it will be a hard transition to define new business processes to adapt to the CSI processes. CSI customization's are possible but not desired. With CSI in cloud, you may not get any customization's.

Pros: I loved the fact that it was deployed in the cloud. Where often times on-prem solutions don't grant you the freedom to access data outside of the organization's network, CSI made it possible for our teams all over the country to access the software without the use of a VPN connection. Mongoose is also a huge differentiating factor. Having the ability to quickly personalize modules and forms gives us an edge over other competitors who use solutions that don't offer that freedom so easily.

Cons: Our corporate office uses SAP for their financials. Linking to SAP proved difficult but possible.

Pros: Easy navigation and access to data by Users so they can work independently without System Admin help. We are multi-tenant cloud - monthly software uplifts keep us current without major version upgrades.

Cons: Integration with our business processes was easy as the system was designed in a manner that mostly aligned with our processes. And where it wasn't we either changed processes or we used built in functionality to modify CSI to work closer to our needs. Documentation (help) is sometimes not complete and, therefore, not helpful.

Pros: We have never regretted the decision we took in 2012 to opt for a cloud based service. Not having servers or other hardware on site removes complexity and reduces overall cost of ownership. Infor manages all our data security, backups and the associated maintenance and monthly update patches. We love the fact that all of the forms are intuitive and export easily to Excel. Users needed very little training on this software.

Cons: Earlier versions of the software (pre 9.10) did not have an adequate reporting toolset to personalise Form reports such as invoices, supplier statements, Accounts Receivable reports etc. This has now largely been fixed with the introduction of Mongoose 10 although further development of this toolset is needed to improve the ease of personalising reports. Furthermore it would be good to have the option to export reports into Excel rather than just having them as a pdf.

Pros: Flexibility in customization, depth of functionality

Cons: Standard report layout do not make for clear report

Pros: There are many different forms you can access on this software to help you accomplish what you need to get done related to inventory management. It is great that you can export data onto excel files to review your data. It is also great how you can setup multiple sites for each location of your business.

Cons: The amount of time if takes to review each forms ultimately makes it less productive and more difficult to get things done on time and correctly. I also don't like how long it takes for forms inside the software to download which also reduces productivity.

Pros: Using a database can be extremely complicated but CSI has streamlined the operations so it is easy to use and easy to teach.

Cons: Moving things on the job side is extremely difficult to do. You have to delete the job to move it. Moving things to different operations without unlinking would be extremely helpful.

Pros: Syteline is a user friendly ERP solution with a good interface. The forms are self explanatory and easy to use.

Cons: Syteline is an ERP solution that isn't easy to customize, so you need a consultant available to assist in customizations.

Pros: I like the ease of personalization and the flexibility of the software out of the box.

Cons: Sometimes Infor releases software before it's really ready for production use.

Pros: Modern clean interface and was presented to us that it could resolve all of our issues that our current ERP had. (No one told us that a series of costly enhancements were required)

Cons: The amount of enhancements required to make the software work. The enhancements all add up and furthermore good luck when it comes time to upgrade. The support that you get from Infor directly is pathetic. Example: A fix was implemented in our system to address a major lag issue however the fix broke the paychecks printing module which lead to 3 plus weeks of Info technicians diagnosing the issue without ever fixing it.

Pros: This software is the core of our business. We use it for all aspects from customer creation, order entry, to manufacturing and A/P. I like the fact that it is multifaceted in that way. We use it to the fullest benefit possible in my opinion. When add-on applications are purchased we can use them in a way that seem seamless to users using the product.

Cons: The thing I like least about SyteLine in our environment is the speed. We are on a version that is not the fastest. It is also a huge undertaking to upgrade to a newer version when necessary. Because we use it so widely where I work, it requires many resources and time!

Pros: The ability of this software to handle large organizational needs, integrate across departments, and produce quality reports is among the best I've seen. I had no crashes or glitches, and it ran fast and smooth in real time.

Cons: The learning curve is dramatic, and requires a lot of commitment from staff and management to get new employees up and running. Integration with other software, even basics like Excel, was questionable and difficult.

Pros: The overall product delivers in all aspects of the business and can be used without significant customization

Cons: (regarding our implementation only) - since we are on an older release (but moving to CSI10 shortly), the 8.x releases are somewhat confusing in the UX and somewhat slower in terms of performance. We expect both of these shortcomings to be resolved in the near term after moving to CSI10W

Pros: Lots of capability. Looks good. Can easily customize for users.

Cons: Speed perceived by some users as slow. users cannot create own reports

Pros: Moldes Medellin Ltda, a division of Ross International, uses a parametric approach to standardize, digitalize and automatically centralize Product Design data from the CAD and Quality Control Records in the SyteLine SQL Database building a very powerful and very well structured database to later automate and simplify: Design Parameters Validation, Scheduling, BOM, Pricing, CNC and CMM Programming, pre-felling Shop Floor Forms, processing Quality Control Data and automatically produce and distribute (via email) SPC reports to customers. It is a digital transformation that brought unprecedented levels of efficiency, but also changed our mindset, fostered further automation and created a virtuous cycle of improvements, that now might bring new business opportunities and sources of revenue.

Cons: I can't really think of anything negative related to SyteLine.

Pros: CSI has the majority of features needed by my company and is able to be customized to meet our specific needs and preferences.

Cons: The supporting documentation does not provide enough details to perform installation tasks without the need for help from a partner or support.

Pros: There are countless features, everything from accounting to inventory management. It’s easy to use and user friendly once you are trained

Cons: It can bog down at times causing delays in production and frustration in the workplace. Tends to be slow at least once per day