CommunitySuite

Pros: It was easy but challenging at the same time, navigating is pretty easy but functionality are challenging. Everything was not shown during the implementation and hard to discuss if was the first time use.

Cons: Some of the functions could be explained better and for a non profit organization in ways to utilize the application to benefit staff for an easy workflow. Our processes are implementing new ways to use CommunitySuite Fund Accounting.

Pros: I love all the data you can accumulate and process in Csuite. The reports are easy to create, they look nice and they are accurate. You can rely on them for new donors, investors and auditors.

Cons: That they use Stripe as a processor. It is hard to get reports out of and takes a larger fee than our other processor.

Pros: The feature that our organization liked the most was the ease of use for the software. We apprecaite having the sandbox feature to "test" before submitting in the live system.

Cons: The feature that our organization likes the least would be the balance swap process. Still needing further understanding of this process.

Pros: We had been using Quickbooks and spreadsheets to do fund accounting. The transition to CSuite has been transformational for our office!

Cons: The software isn't the most inuitive and reporting functions are somewhat difficult to learn, however, Foundant has a great support team that is able to assist us as needed.

Pros: This software is exactly what we need to track our funds, donors, and operations. Tech support is always quick to respond and willing to work through problems to help us learn.

Cons: The only thing I would add that would make it 100 for me as the accountant/CFO would be a payroll module.

Pros: CommunitySuite is user friendly and intuitive. The initial struggle of learning to do customized reports ended with a powerful feature to get the information I need. Customer service has been outstanding throughout our time with Foundant as a whole. The Sandbox feature where you can practice with real information and try new processes/ideas has been invaluable.

Cons: The summary pages are not organized in a way that is useful for me. Some of the date features are a struggle for our controller because they are not the way we process.

Pros: The fact that everything transfers over seemlessly from other CSuite platforms (GLM and SLM) to CSuite for payments and profiles. It makes everything so much more simpler.

Cons: It did take a bit of set-up time, but that has paid off ten-fold with the ease of operating.

Pros: I love how we can use one platform to manage funds, donations, grants, and scholarships.

Cons: A feature I would like to be incorporated is to be able to send payment confirmation emails for electronic/ach (like we do for grant payments) for the voucher payments. We have to manually send these emails currently.

Pros: SO much functionality in profiles and profile maintenance make it a dream for creating donor and other profile lists, and linking people, organizations, and funds together. Fund profile also has such incredible detail and linking.The ability to drill down on figures is also wonderful.

Cons: The only thing I miss from FIMS was the Columnar Fund Balance report. Seems like the auditors like that, and it's very difficult to reproduce in CSuite.

Pros: The newest updates to profiles puts everything at your finger tips.

Cons: It takes a while to learn the intricacies of the system and the new terminology but support is available every step of the way.

Pros: Cloud based, ease of use, great integration of CRM with accounting and event management, and excellent history tracking for funds--C-Suite delivers.

Cons: A recent change to no linked chart of accounts when making vendor payments and other entries is the sole annoying feature of this program.

Pros: The fund accounting features make it easy to track transactions, allocate investment income, and administer fees by fund. CommunitySuite Fund Accounting has the ability to create multiple allocation, fee, and cash management structures to meet the unique parameters of each fund.

Cons: Features are constantly being improved based on user-feedback. These upgrades are often helpful in allowing more flexibility and efficiency in our processes. Sometimes the releases are not relevant to our foundation, and that's ok. Occasionally, releases cause more work - either learning a new process, or on rare occasions, feel like a step backwards in product development.

Pros: We have been using Foundant for five years and they are always improving. They have different levels of support that are very helpful and quick.

Cons: The custom reporting takes quite a bit of practice to learn.

Pros: Me gusta ya que me da una muy buena experiencia de uso ya que e ayuda con la administración de las entidades a las que laboro, Echo con esta herramienta puedo Transferir saldos entre cuentas y fondos puedo administrar el efectivo dentro del sistema.

Cons: No tengo ninguna pega a esta herramienta me gusta porque es excelente es una gran opción de a que es económica su versatilidad es muy básica.

Pros: Se logra asignar de manera sencilla y práctica la actividad de inversión,el equipo de soporte realmente es muy buen siempre se encuentra disponible y resuelven dudas de manera eficaz.

Cons: La búsqueda de organizaciones es un poco difícil y creo que necesita características más sólidas en cuanto al área de CRM.

Pros: That is is comprehensive and has fund accounting built in. I also like that there are many ways to customize the software for your specific processes.

Cons: The migration was a bit tough due to many of our existing accounts being merged / replaced with defaults during the Fund Balance Import step. Made for some tricky accounting from one system to another with new beginning balances. There are also many steps for approvals to write vendor checks or grants, however, I believe I may be able to disable the various levels of approvals once I know the system better.

Pros: I appreciate Community Suite's many useful features and excellent customer support.

Cons: The features can be overwhelming, especially at first, and take a while to get used to. Now that I'm familiar with it, though, I highly recommend it.

Pros: The best part of this software is it replaced the need for us to triple enter data! I also have to say the team that assisted us with migration and training were fantastic!! As well, the support they offer after implementation and their online help database has made this move so worth the hard work we had to put in to get where we are today.

Cons: The implementation and training process I found very challenging and there were days I thought I would never get it. However, their constant support and the extra training we arranged for to make sure we had the processes down right, made it all worth it in the end.

Pros: Foundant is very flexible. We have several users with different levels of computer knowledge all can navigate in Foundant. The training is great and the programmers are always looking to make the software more user-friendly. The time we save using this software allows us to spend more time in donor and community development.

Cons: There is not much that I don't like about Foundant. The only thing is new releases and it's really not a negative. It's just that so many good things get implemented that I don't always keep up.

Pros: This software is intuitive. I came into my role with zero training. Our foundation was in the process of switching from FIMS to Foundant. I am so grateful they decided to make this change. I had to do very little work in FIMS before we were up in running in Foundant. With no one to help me, FIMS was so hard to navigate and understand. I immediately felt comfortable in Foundant and through their available online trainings easily taught myself the program.

Cons: My one complaint with the program is financial statements. They are great within the software, but when it comes to preparing reports for donors or board meetings I have not found a style I like. I have made my own in Excel for the time being. It's not that they do not have the capability to do reports; it's the look of them that I do not like.

Pros: We switched from FIMS to CommunitySuite and it is such a major upgrade! It works in any web browser, you can have multiple tabs open at once, everything is very use friendly, and reporting is a breeze!

Cons: Implementation did take a lot of time commitment, but that is to be expected when switching to a new CRM system (and the staff is with you every step of the way!). Some of the profile and household management is a little hard to navigate, but it just takes a few extra steps to get things set the way you want.

Pros: The product is amazing and the company is always open to ideas that could make it even better. I was seriously impressed with the training process. BEFORE we could begin to implement, we HAD to go through a series of training modules that introduced all facets of the software. What a great way to make sure that we were aware of everything available on our new purchase. So many times, I've worked with software that may have had capabilities that we were unaware of. Not so with Foundant's products. You do your homework before you implement so you KNOW what it can do. Great way to get all of us on the same page! And, the people who work for this company are top notch, down-to-earth, very wonderful people. You gotta love people who feature their dogs on their calendar!

Cons: I truly don't have anything that I view negatively with the software.

Pros: Ease of use is my favorite part about this software. This encourages staff as a whole to use Foundant to see what is going on, make better decisions and has also allowed us to engage donors more.

Cons: I wish the build-from-scratch reports were a little cleaner and easier to use.