Donately

Pros: It was super easy to set up. I was able to get everything set up and integrated with in an hour. The donate page was on my website and across social media way faster I dreamed of.

Cons: I would like a little more customization on the campaign pages. It is a very standard page that looks good but I had a few preferences that didn't make or break it for but would have been nice.

Pros: Donately is easy to use, integrates smoothly with our website, and makes accepting donations simple for supporters.

Cons: Limited customization options compared to some other donation platform. Transaction and platform fees can add up for smaller nonprofits.

Pros: As the founder of a new nonprofit with almost no past experience, Donately was a valuable discovery. It has proven to be an easy to use platform for both me and my donors. Information provided is well organized and not difficult to access.

Cons: Pulling reports was a little challenging for me at first. However, that probably had more to do with my limited technical skills rather the Donately platform.

Pros: Donately has a lot of great features without being overwhelming and it is at a good price point for our nonprofit.

Cons: Sometimes the integration with our email system is problematic, but that isn't necessarily an issue with Donately.

Pros: Donately has been particularly helpful in streamlining our gift processing and improving overall data hygiene. The platform’s clean interface, customizable forms, and automated workflows have dramatically reduced manual entry and errors. Real-time reporting and easy integrations have allowed our team to spend less time wrestling with spreadsheets and more time cultivating relationships, stewarding donors, and planning campaigns strategically.

Cons: The lack of additional features like adding tags or other types of revenue transactions or interactions with donors.

Pros: Our organization started using Donately a few years ago, and it has been a great experience. The main reason we switched to them is that their donation form does a great job capturing international donations, even if the donor has a complex billing address. Our old processor would sometimes decline credit card donations if the billing address wasn't perfectly formatted, whereas Donately has helped us capture those donations more reliably - resulting in a much larger donor base over time.

Cons: Their campaigns feature isn't very intuitive in my opinion, and charging an annual fee in addition to the transaction fees seems excessive.

Pros: Their customer service is amazing. They are helpful and quick with their responses. They are also always improving.

Cons: I think the sign-in process with the captcha code can be a little finicky at times. It can take more than one attempt to get the verification right, especially when the captcha is hard to read or decipher.

Pros: Very easy learning curve and high functionality. Fundraising campaigns work seamlessly, and it's easy to create forms and imbed them onto webpages.

Cons: There is no longer things we "like least" about Donately, as functions that we previously wish they had have been added and updated.

Pros: Donately is well layed out with a great interface. The processing fees can't be beat. After years of use now we have not had any real issues!

Cons: I do wish you could receive email notifications of new donations when on basic plan. Other than that no complaints!

Pros: Donately has helped us for years now to allow our donors to make teams to support and fundraise for our annual fundraiser. It is secure and is one spot we can manage our donors and donations.

Cons: I think some people are confused by the start your own fundraiser here wording thinking they are starting something outside of our campaign but we overcome that by leaving directions in the summary. I also wish there was a way to add to the database for donations received outside of donately but it's possible it is an option and I just haven't figured that one out yet and haven't put much time into looking either.

Pros: We are really happy with their donation offerings for small nonprofits. At our small, community based non-profit we have been using Donately for the past few year to with amazing success. Setup is extremely simple and once it is up and running, account connected, the process is seamless and almost invisible to anyone involved. That's how amazing of a product it is.

Cons: No real cons to be honest. Everything works seamless and when we do have minor issues, they are always responsive and helpful.

Pros: Donately has all the features you would want in a fundraising platform in a streamlined, intuitive interface. We were able to be up and running very quickly to launch an online end of year campaign. Highly recommend.

Cons: I would like to see them expand some functionality in their reporting. For example we could easily view the Average gift, but when you have one large gift that throws that off, the Median would be better to report on.

Pros: Unbelievably, we used the free version and thought that it was fantastic. It's great for small nonprofits with small budgets but also larger groups who don't want to pay through the nose for an online fundraising portal. We thought everything about it was great and had no complaints. And even though we were using the free version, when we needed help from customer service, they were there and they were fantastic.

Cons: There is nothing that I did not like about this platform.

Pros: It is easy for Donor's to contribute on the platform

Cons: Reporting is difficult to discern certain info, such as the fee breakdown when integrated with Stripe. We've had to rely on external reporting because Donately's is not accurate on fee allocation, specifically.

Pros: Collects a fair amount of donor data in case we want to try contacting individuals again at some point

Cons: Very little integration with other platforms like social media platforms

Pros: I like how donately is easy to use and understand and keeps great record,

Cons: I would like more of an earmark feature when you are trying to download into an excel

Pros: Ease of use and I was able to track daily what donations had been received

Cons: I thought the software was good, just a few minor adjustments we will add next time

Pros: Liked that it gave a page to each individual participating in the fundraiser. Ease of keeping up to date where we stood with the fundraiser.

Cons: Was difficult to explain how to set up individual pages. I ended up having to do all of the pages for everyone.

Pros: ease of setting up account, campaigns and peer to peer fundraisers.

Cons: We wish there was greater ability to control features, like to turn off the Donate button on the events' landing page.

Pros: all is good for both side, the charity org and the volunteer

Cons: pricing, for the youth nonprofit, as we do not having enough of budget on the technologies, to support mission

Pros: The ability to send the product to multiple partners and the ease for them to donate. I’m very computer illiterate and found the software easy to use.

Cons: Nothing comes to mind. I thought the software was great.

Pros: I think one of the best features of Donately is the function which allows donors to create their own fundraiser for your organization. Using this feature, a donor can dedicate their birthday or a holiday to your organization. It's easy for them to fundraise for your organization and Donately tracks their progress!

Cons: Our team has experience issues with campaign links in the past, which has made tracking appeal revenue cumbersome.