POINT

Pros: Easy to use and available help anytime I need to ask questions

Cons: Need back up volunteer slots and customs email when an event is publish

Pros: - Customer Service is excellent - FAQ is super helpful - User-friendly for both Admins and Volunteers - All functions related to volunteer management and engagement are met using POINT

Cons: I haven't stumbled on any cons. POINT is meeting my needs.

Pros: I like how easy it is to navigate and schedule volunteer shifts for our All People's Fresh Market. The team at Point is good at developing new and useful tools that I did not think I needed on the site to serve my program better. They listen to suggestion on what works for us better. They work hard to resolve any issues that come up. I like that some people who were not aware of volunteer opportunities at the our market have come to volunteer through coming across Point. I also how easy it is to email volunteers of updates about the market and new available volunteer shifts.

Cons: It would be great to use the 'Groups' function to schedule volunteer groups that come to volunteer with us, but I can only use this function if volunteers are already signed up on Point. It would be nice to include non Point members who would are in volunteer groups on Point without having to sign them up through the app.

Pros: I think my favorite thing about POINT is its simplicity and functionality. My organization works with people of all ages. Therefore, having easy-to-use software was one of our non-negotiables.

Cons: I don't believe there is anything I do not like about POINT. There are constant updates happening that seem to be meeting the demands of my company.

Pros: The app makes it quick and easy to add volunteer hours.

Cons: I would like to see the app account for volunteer hours outside of events. As a board member there are many other tasks I work on the aren’t attached to a specific event.

Pros: POINT is user-friendly for administration and volunteer users. Their customer service is fast, friendly, and is always working to make POINT reflect user feedback. Volunteers love the convince of signing up for events and shifts, and as an admin, it is easy to track volunteer data collected by POINT.I've used POINT as an admin for 2 years now, and I cannot recommend a better, more cost-effective volunteer software.

Cons: The only area I'd like to see an improvement is volunteer communications. It'd be great to have a way to directly message volunteers through the app.

Pros: The software is user-friendly for volunteers and administrators. When our volunteer program was being created, we were able to implement POINT seamlessly. POINT staff are helpful, professional, and responsive.

Cons: On occasion, the activity reporting does not load properly, and the numbers or graphs are off. For example, sometimes the graphs show volunteer activity on the wrong day.

Pros: POINT is easy to use, has some great features that has helped evolve our volunteer experience at our nonprofit.

Cons: Any issues I’ve had has been communicated with the POINT team.

Pros: The ability to communicate with volunteers, recruit volunteers, manage volunteers and build out events in the application has been very helpful. There are a number of features that I feel are vital and lacking, however this has met our most basic needs and we look forward to future developments.

Cons: Some of my frustrations have been outlined in the previous set of questions in the rating section. I would be more than happy to continue working with our representative to help build out functions that are vital to nonprofit organizations to be able to manage our volunteers and events from end to end.

Pros: The customer service has been stellar. Thank you [SENSITIVE CONTENT] for helping us every step of the way.

Cons: Can’t add forms and wish there was a fillable signature for volunteer forms.

Pros: I really loved how easy it was to integrate this software with my website. Now volunteers have constant access to what events we have going on!

Cons: I think that when you input managed volunteers, it should not be required to input their gender identity or birthday. Sometimes I don't know this information when I'm inputting managed volunteers; I'm just keeping a record of who is coming to events for my organization. I feel like this information makes my report look weird afterwards and I think this should change!

Pros: We loved the ease of importing and inviting our volunteers to get started with POINT. Once they became familiar with the mobile app, volunteers that support our monthly recurring event looked forward to the notifications! Volunteers are now submitting their hours completed at home which has been extremely useful to our reporting as well.

Cons: The admin user interface is clean and modern. The new menu is not the event list under "Volunteer" (which seems it should have it's own menu as "Events"). The default views in Manage Events are not the best fitting and tedious to change every time, but doesn't take away from the functionality of the views itself.

Pros: I love being able to embed volunteer opportunities onto our website. That way, our website visitors do not need to log in to the POINT App in order to see what is available.

Cons: Maybe it was human error on my end and I deleted an email - I did not receive an email about a recent volunteer signup. Our volunteer opportunities are not frequent, so I don't have another example to compare it to. I will reach out to support if I have any other issues with receiving signup notifications. We also do not get a lot of volunteer signups so I hope that POINT is sending notifications to our contacts when we post new opportunities. We feel that we still need to do a lot of email outreach about volunteer opportunities ourselves.

Pros: I especially like the integration with our donor management software because with one click, I can update our donor information and then have it ready for tracking and reporting. The integration with our website is also excellent. I love that our volunteers and potential volunteers have an intuitive and easy way to connect with our volunteer opportunities.

Cons: No cons - I'm happy with POINT. Some volunteers are technically challenged, but with a little coaching they can figure out POINT.

Pros: The customer service is THE BEST! Any issues they get back promptly to remedy the situation. In my field we handle many different levels of volunteers technology knowledge. So it's good to direct their questions to someone who can help them. This app is pretty user friendly where it's easy to put events up.

Cons: So I have been with them since the baby years. There have been many growing pains that they usually fix fairly quickly. There is one though that confuses my volunteers. At first you could see all our events on the app immediately. THEN... 2 different buttons to "view all" appeared. One takes you to "suggested events" and the other takes you to all your actual organization events. This has been confusing to my volunteers where they cant find events. I wish all our events just popped up like they did initially.

Pros: It is helpful for organizing volunteer shifts and opportunities

Cons: Barrier of entry for volunteers is a bit high

Pros: I love how volunteers can join our organization and get notified of when we post events. I like the ease of the system and the new calendar view for events is amazing.

Cons: I wish that more of the management buttons were more accessible, such as toggling between admin and volunteer view, changing the calendar view from month to week, and more options for editing volunteer hours after they have been submitted. I also wish that we could link google forms to the events for signign waivers and collecting post surveys.

Pros: I find this entire product easy to use. Once one is used to it, it's quick and easy to initiate an event, invite volunteers, etc.

Cons: There's nothing I don't like. I haven't found a feature that is not easy to use or useful.

Pros: Setting up events for your volunteers to staff is super simple and takes all the work out of event planning. Communicating details about the events are available now 24/7 to our volunteers so they always have the information at their fingertips. Nothing gets lost in email. You don't have to call anybody to get them to volunteer.

Cons: A lot of our volunteers are retired folks who are less eager to learn new technology than younger folks. They will learn it, it's just less appealing to them initially. Stick with it though, because your younger volunteers will really appreciate the convenience of POINT.

Pros: I love that Point is free to use, and my volunteers have all said it is very easy to figure out. Customer support has been very helpful when I have a question or run into an issue. Can't wait to see it improve over time! I especially love being able to embed signups right into our website. It looks great and is very smooth. Frequency of email communication and reminders is great.

Cons: I wish I could set up automatic emails for first-time volunteers, instead of having to do it manually in my email software. With attachment capabilities. I also wish they could e-sign their onboarding forms on Point. Lastly, I wish I could see a calendar view of what shifts are happening this week/month, showing the percentage of spots filled, and who is scheduled for each day. This would be much more streamlined than having to go to each event to see who's on the shift. Ideally I could even screenshot/export the calendar for my program staff who work directly with the volunteers.

Pros: POINT is such a sleek and easy to use platform. It doesn't have ads cluttering the pages like other free software. It also has many different features that allows me to be flexible in how I'm setting up my volunteer opportunities. I had a very specific need I was struggling to find in a platform and POINT was the only one I came across that fulfilled this need. I would definitely recommend POINT to other Volunteer Managers.

Cons: I have yet to come across a feature that I need that POINT doesn't have.

Pros: We no longer need multiple spreadsheets or calendars to organize our events and volunteers. It is easy to use for both the administrators and the users. It has helped us streamline our volunteer management while also improving the process for potential volunteers.

Cons: I'm eager to see how it will further connect with Kindful so we can track volunteer data and hours, send group correspondence more easily and track financial contributions from volunteers as well.

Pros: Website integration, easy editing of event dates

Cons: Cannot add in volunteers manually, would be nice to add in interested people without an account