Patagonia Health

Pros: The ease of the system and functionality it’s flexible and customizable for our needs

Cons: There are no features that I wanted to mention at this time.

Pros: Nothing. I do not like the set up and how you have to move around while trying to keep your train of thought.

Cons: It is so chopped up, hard to stay focused, with having to maneuver around to getting notes and pcp done. It is easier to see a whole page of information instead of just little boxes all over the place. Do not like this program at all.

Pros: Ease of use when reviewing patient lab results.

Cons: there are information that lab can use but not available in Patagonia. I wish the encounter form is available and faxing to outside provider is available.

Pros: It was easy to use and it notification feature was key to keep appointments and contacting clients

Cons: it would crash periodically , which made data entry frustrating

Pros: very helpful implementation team and training. Responsive to problems, questions and training. Can make templates that are standardized for your practice.

Cons: the EHR jumps around while using it, slow to load up pages at time.

Pros: After using an different EMR for a bit I came to value the visual presentation of Patagonia.

Cons: At times it can feel like change requests from the average everyday worker are listened to as well as management.

Pros: Being able to quickly schedule or reschedule appointments for client/patient. As well as creating my schedule for the work week.

Cons: The format to see clients full name in daily appointments

Pros: ease to use ....fast to search a patient, like the options to add to the calendrer

Cons: not able to print label when the patient is already added to the calendar you have to go back to actions and then patient encounter page to print the labels.

Pros: Very few features that work well - not very user friendly

Cons: Not user friendly, can't have more than one person in the same chart, often looses charted notes, a lot of down time, printing issues/connectivity with printers, pharmacy frequently messes up, often missing needed fields for charting. E-prescribe is often difficult to use, not intuitive.

Pros: Patagonia makes it easy to monitor that documentation has been collected and signed, assign documents to a clinician for use or reviews, and store review patient records. The escribe feature allows for us to eliminate use of a script pad and assure medicine has been ordered at the patient pharmacy. Adding and removing staff is easy as well as training.

Cons: If the EHR could add ADT alerts with live time alerts when a client is admitted in/discharged or transfered from the ER or hospital that would help us.

Pros: All the features are important. They had to improvise and set up a program for hearing and vision. I would make sure that all departments of the organization have the same capabilities with having to improvise and set up.

Cons: Yes, we are not able to run reports for an individual person/location without having everyone's results. It first it was difficult being that you had to prepare alot of data beforehand to export into the system.

Pros: Its very easy to use . Much better than paper.

Cons: It goes out a lot. LOTS of steps to print labels

Pros: Its very easy program to learn. I started on this program 6 months ago and appreciate how easy it is make appointments and do billing. Its basic and to the point.

Cons: The flags that constantly pop up when you click on the patient tabs is extremely frustrating when it does it all the time. Also would like the inventory log medication when low to be red instead of black, its slightly confusing as a new user.

Pros: I like the scheduling module very easy to work with.

Cons: I think reports are a little difficult to process.

Pros: The ease of use and functionality. Processing claims or doing rebills is easy with this system.

Cons: I do not have any dislikes about using Patagonia. The system is very user friendly.

Pros: What I like most about Patagonia Health is the ease with client retention, insurance eligibility, Billing, accounts receivable, client reminder messages, etc...

Cons: One problem I do have with Patagonina Health is that it is app based. Too many times our internet doesn't support it properly and the program freezes.

Pros: I'm so sorry, I am I don't have a response for that.

Cons: Not user friendly at all. Too many steps involved to complete a task.

Pros: It was pretty easy to use. The tabs guide you through easily. It made charting pretty easy to do when charting lots of information on clients

Cons: Not enough drop down features. It would be nice to have the features of more drop down selections which would help to shorten the length of typing

Pros: Easy to use, user friendly! I use it every day!

Cons: Updates sometimes cause little glitches!

Pros: Transitioning from paper to electronic was nice, and made many functions easier to implement within our clinic. Having information at the click of a mouse is nice.

Cons: Patagonia Health started as a platform for Public Health. We were one of the first agencies using it for behavioral health (which they hid from us when signing on) and the early growing pains are apparent. I have been in the field for 30 years so I know what works and what is needed, and their response time in implementing is slow if it happens at all.

Pros: Everything is in one spot for a client. Billing is easy. Scheduling is easy. very user friendly

Cons: Just going from paper to electronic records. scanning all old records into the file is very time consuming, but well worth it

Pros: pretty easy to follow. Like how it tells you automatically if your claim through billing went through or what needs to be corrected if billed wrong.

Cons: sometimes I've had problems pulling up a name even when I put in a few letters or the whole name it doesn't always want to pull so I'll have to use a birthdate if provided.