Checkpoint EHR

Pros: User friendly for staff members, document retention and management, billing interface and reporting

Cons: Occasional billing errors (duplicate billing)

Pros: easy to search for clients and adding clients

Cons: I don't have any issues , there is always someone that is helping us .

Pros: Every time i have an issues, [sensitive content hidden] helps us to the best of her ability.

Cons: There is nothing, every time I'm having a hard time there's someone happy to help.

Pros: Good application to work with staff and clients.

Cons: It is not always user friendly for the specific needs of peer support services.

Pros: Easy to navigate and people super friendly when you're seeking help.

Cons: Never had an issue with CP, every time we had a problem, everyone was very helpful.

Pros: The timeliness in getting a response from the staff.

Cons: Not being able to get the denied and or rejected claims resubmitted by the staff. I beleive it should be something they should do as well.

Pros: How convenient it is to locate patients, run reports, and re bill insurances.

Cons: During an audit, the insurance company requests medical notes for a specific time period. It would be helpful to pull a notes report in bulk and not one by one.

Pros: Checkpoint is very simply and easy to navigate.

Cons: The changes with the diagnoses. You can't not put end dates to the diagnoses with the new changes.

Pros: I met them at a conference and the staff was very knowledgeable. Their customer service has been top-notch since I purchased the software. I never have had an issue and they also help me figure out my problems. They continue to upgrade and improve the software regularly.

Cons: At first, it took a little getting used to it. However, it did not take long and I was up and running. I do wish it had a HIPAA-compliant video platform as part of the package so that it was all integrated.

Pros: The ease of navigating the system is amazing and easy to learn

Cons: I actually like it very much and its hard to see any Cons

Pros: The system is easy to use. The system is easy to navigate.

Cons: Sometimes the system lags. It will prompt to start over.

Pros: I believe the software is Convenient and easy to manage

Cons: Sometimes the site Freezes and glitches

Pros: I have not had any issues with Checkpoint it is very simple to navigate

Cons: The only suggestion is to make it to where you can unlock a note once signed.

Pros: It is easy to save and submit the progress notes

Cons: When choosing a client name the system buffers

Pros: I love the user ease of the EHR as a whole. It is not bombarded by a bunch of extra stuff and pages. I love the reports options. It has been one of the best EHRs I have used in my career if not the best that I have tried. They are always trying to improve and take suggestions from those using the system on how to improve.

Cons: When they update things often they take away or change things that we felt were user friendly and worked well the way they were and make it slightly more complicated. When certain updates happen it will glitch and not save some things. When we open our viewer now to view documents a lot of time our documents show as symbols instead of the text but are normal when we download them so we are not able to view a lot of our documents once uploaded when they made the last change with opening documents and now have to download most of our documents if we want to read them.

Pros: This software for mental health is really easy to go through.

Cons: The support has been slow at times, but for the past year it has been amazing!

Pros: Easy to use! Love the way the layout is!

Cons: Really nothing! Support has come a long way!

Pros: Ease of use- the interface is user friendly, so training new staff to use it is a breeze. The ability to add/edit/remove billing codes as needed is also extremely useful.

Cons: There are periods where providers are unable to enter/save notes, but these are sporadic and usually fixed quickly.

Pros: Checkpoint is easy to navigate. The system bills itself.

Cons: There is nothing that I least like about Checkpoint.

Pros: I always get an answer right away when I have a question about anything. The customer services is outstanding.

Cons: I would like more choices for Client reports.

Pros: I feel like Integrity is easy to use and has a clean interface.

Cons: Sometimes it doesn't work the way it should. If I run a report at times I get different results.

Pros: What I like mist about Checkpoint is the billing piece we use. We can customize it for our needs and it has worked for us for many years,

Cons: Slower in developing certain features that would make billing easer.