Alleva

Pros: It's easy to navigate. Once a trainee is taught how to use the program, there's typically a period of having to revisit previously taught items; however, it seems to come easier with use over time.

Cons: Sometimes, it adds strange numbers and letters after using a period in our treatment plan reviews. This causes one to have to take time to go in and delete the EMR add-ons. It gets monotonous.

Pros: The training was very informative as well as great for visual aid for learning the program. The videos were spot on for what i was hired for.

Cons: It was a lot at once sometimes. But when it came time to utilize the program i felt like i was comfortable.

Pros: It is so easy to use and navigate, I am able to find everything I need quick and I ESPECIALLY love the autosave, no matter what happens my information is always saved.

Cons: sometimes it glitches and it can be frustrating getting back to your spot, but that like literally only happened to me 1 time in 2 years of using it

Pros: Alleva overall is easy to navigate. It is not difficult to learn the different things that are offered on the site.

Cons: Alleva often times does not save my notes or other information inputted. This can be frustrating when you have done most of a group note (with 10+ attendees) and the information gets lost.

Pros: Fun and easy to use UI, it has networking and communication tools that simplify direct contact and information

Cons: Not much, random glitches here and there. I know we had a lot of issues with room changes when times would lapse.

Pros: To-Do list with Alleva was one of its best features, and is robust compared to many other softwares.

Cons: Features missing, billing reporting was a nightmare, treatment plans were complex and not user friendly, the costs changed and company was quick to threaten and retaliate when brought to their attention. Support was delayed or not helpful, we felt a huge burden was placed to us to "explain" how the software was behaving differently from what they could replicate.

Pros: I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva. I wish more of their software was this usable.

Cons: $80

Pros: They made everything sound really great.

Cons: They tricked us into a contract claiming it was a quote

Pros: Alleva could be a good product but there’s so many basic issues. They decide to prioritize new features rather than fixing all the bugs and glitches we all experience.

Cons: There’s honestly too many to count. Our company is consistently billed inappropriately, it feels like a scam. Constantly logged out when trying to load things. When new features come out, poorly communicated. The build experience and handoffs to different people could be done so much smoother but they seem lost. Have had conversations with leadership at Alleva and always get told standard responses and it seems they don’t actually care about our business and their customers, they just want the paycheck.

Pros: It is super simple for my users interact with and it gives me great custom reporting on the back end.

Cons: The baked in CRM components are not fleshed out, but thankfully they integrate with other great CRM technology!

Pros: easy to use and easy to find what you are in looking in patients charts

Cons: That it would not run so slow sometimes and that it will freeze in middle of working

Pros: It is conceptually a good product and has a pleasing aesthetic

Cons: I have spent an incredible amount of time building custom forms and intakes that have inevitably broken and had to be rebuilt several times causing massive data losses. The UR module is under developed and begs the input from URs to make it more functional to the department.

Pros: User friendly and communication when needing help is excellent

Cons: I can't think of any thing I can say that is didn't like

Pros: Ease of use---This platform is easy to use for my needs. The calendar/scheduler is what I work off of more than the Tasks section. From section to section, the workflow for me is rather easy and uncomplicated.

Cons: Options and lack of versatility (which more options may be coming).

Pros: Ease of use. This is my first go-around with computer systems in my life. I was going to retire, but now, I am finding the knowledge to be very important in my life.

Cons: Freezes up from time to time. There was one time that the system crashed for a couple of days

Pros: Slow it often freezes in the middle of completing a job

Cons: Though it slow and freezes it is reliable

Pros: It explains allot in alleva university in the tutorials.

Cons: In the explanation of videos would be better if interacted with the tutorial as in doing the actual work in the videos.

Pros: The customizable templates have streamlined our workflow, and the robust reporting features have improved our ability to track patient outcomes.

Cons: It used to have some hiccups but recently the new updates have been great!

Pros: Ease of use and HIPPPA compliance is great

Cons: Allergies do not come up when under medication management and its critical that I know their allergies while administering meds

Pros: It is very thorough with seeing my clients information. Everything is very well organized.

Cons: Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save.

Pros: The easy accessibility as well as the simplicity of usage

Cons: How many times it refreshes when in the middle of a task.

Pros: Easy to use, full support in transition, they really want you to succeed.

Cons: Nothing to report yet, they are really responsive.