Rating
4.6
44 reviews
Starting price
$40
Per User
Categories
3
Founded
2021
Employees
9
Upper's Route Planner is a sophisticated application engineered to streamline your business operations. It skillfully plans, optimizes, and dispatches the most efficient routes, navigating through multiple addresses or stops in the quickest or shortest way possible. Whether you're a company or an individual whose daily routine includes deliveries, pickups, service tasks, or any other duties that could leverage optimized routing, the Route Planner App brings tangible benefits.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
20,346
Organic visits / mo
6,328
The shared messaging across Route Planning, Dispatch & Delivery Scheduling Software advertisers - the validated angles to copy. See the niche →
(44 reviews)
It’s been almost four months since we started using Upper, and I am so glad to mention that our delivery management has improved dramatically. It helped our team to stay more organized when planning routes and deliver faster which our customers love.
Pros: One of the best things about Upper is how it handles unexpected changes in our delivery schedule. The flexibility to adjust on the fly and inform our drivers instantly is invaluable. Also, the reporting tools are fantastic, allowing us to see performance at a glance. Also, the software’s interface is clean, making it easy for our non-technical members to access it without any training or difficulty.
Cons: However, I do wish the subscription model was more flexible to accommodate smaller or less frequent users without feeling overpriced. Also, navigating through the more advanced features has a bit of a learning curve that can be intimidating at first.
Jeetesh H. · National Fleet recall manager · Information Technology and Services · July 30, 2024
My experience with Upper has been overwhelmingly positive. The intuitive design and comprehensive features have streamlined our delivery process, increasing overall productivity of our driver team. Their support team is also very proactive, which helps a lot whenever issues arise.
Pros: The real standout with Upper is how easy it makes route planning, saving us a lot of headaches. The ability to integrate seamlessly with our existing CRM tools has really helped keep everything in sync. Also, the GPS tracking feature is incredibly precise, giving us peace of mind about where our deliveries are at any time. The batch upload feature is another lifesaver, allowing us to handle large orders effortlessly.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Food Delivery | 2 | 18 | Shortlist |
Domain confidence 99%
Cons: The cost can be a bit of a stretch for us as we're still growing, and sometimes the feature set is more complex than we need. Occasionally, the interface can be a bit glitchy, particularly when updating large sets of data. And while I love the customization options, they can be a bit daunting to set up correctly the first time around.
Jitesh S. · Business analyst · Information Technology and Services · July 23, 2024
It’s been such a wonderful addition to our company’s process as Upper has improved our operational capabilities and made our delivery process more efficient. It is user-friendly and has exclusive features that helped our team to perform more jobs in less time. Thanks:)
Pros: I really appreciate how Upper saves us time with its contacts that help us save our customers’ contacts. It’s really easy to look up delivery history for particular address using this feature. Being able to upload multiple photos for proof of delivery is a game changer for keeping things transparent with our clients. The pure blessing is the customer support team whom we can count on whenever there is any challenge.
Cons: Sometimes, Upper is being bit slow, which can be a little annoying, but their customer service team is always around to help you instantly. For startups and newly established companies, pricing can be a little high, but at the same time, they have a lot of features.
Puru J. · Customer satisfaction · Information Technology and Services · July 23, 2024
Switching to Upper has been really a good decision for our entire team. The platform’s ease of use stands out, and it is incredibly user-friendly and intuitive for our team. What I appreciate the most is the simple pricing structure—no hidden fees, just straightforward costs that are easy to budget for. Address validation is a standout feature, ensuring we never end up at the wrong location. The mobile app is a breeze to use, making communication with drivers seamless.
Pros: Upper’s intuitive interface and straightforward pricing eliminate any guesswork. Its reliable address validation ensures accuracy in navigation, preventing any unwanted detours. The mobile app is clean and easy to use, facilitating seamless communication between dispatchers and drivers. One standout feature is the ability to upload multiple images for delivery proof, maintaining transparency. I am glad that we found Upper as our route optimization partner.
Cons: However, there are a few areas for improvement. The mobile app can be slow at times, although customer support is quick to resolve such issues. Additionally, once a delivery status is updated, you cannot revert it, which can be inconvenient. Upper can be overwhelming to new users due to the many features that they can try to navigate the system all at once.
Shubham S. · Sales executive · Information Technology and Services · July 23, 2024
Pros: The app is very user friendly for the owner and the drivers.
Cons: The price is a bit high, but also it’s worth it for the quality they give.
Riddhi V. · Employee · Medical Practice · June 29, 2024
Upper has become an indispensable tool that significantly boosts our efficiency and customer satisfaction.
Pros: What we liked most about Upper is its efficient AI-powered route optimization, real-time tracking, and automated customer notifications. These features significantly reduced our delivery times, saved fuel, and enhanceed customer satisfaction.
Cons: While its advanced features are impressive, they can be overwhelming initially, requiring time and effort to fully utilize and understand the platform's capabilities. The support was great to get started. The founder helped me through the training.
Smeet V. · Manager · Information Services · June 27, 2024
Pros: Upper route has made it possible for us to plan and exucute our installs with not spending lots of time trying to figure it out with google maps or something. The customization has been key.
Cons: It takes a minute to learn all the feature and functions of the app
Bill A. · CEO · Marketing and Advertising · June 10, 2024
So far it has been good, hope it gets better
Pros: Can set up the hole week and dispatched it to my drivers
Cons: Not sure yet only used the free trail still learning the system
Octavio M. · Detailer · Retail · May 21, 2024
Super pleased. I use it daily and will continue to do so
Pros: Easy of entering addresses. Ability to export completed route
Cons: Sometimes website can be a bit slow. Like a few seconds.
Jayson D. · Owner · Alternative Medicine · May 11, 2024
Very good. Saves petrol / diesel, easy to use
Pros: Easy to use, simple and not time consuming to key in routes
Cons: Individual route viewing, could try to have the route destination map move from one to another instead of us pressing on the to go.
Vion L. · Director · Logistics and Supply Chain · April 22, 2024
Pros: Easy to use , safe more team, easier planning
Cons: Honestly not bad at all I would say trying to get the map bigger
Mohamed A. · RN · Hospital & Health Care · April 20, 2024
Pros: Easy use and al router are planned perfectly
Cons: Signal is down sometimes when you are you of the city
Axel S. · Az Truck driver · Retail · April 19, 2024
I liked it but just may not need it now
Pros: Scheduling I liked taking carious address and getting a route in order
Cons: Nothing I didn't find anything that I didn't like it worked well for me
Debbie E. · Realtor · Real Estate · April 18, 2024
Pros: I like the customizations options available and ease of use
Cons: Unable to customize a stop's order and also unable to add order details for each delivery
Gurunathan G. · Delivery Manager · Fishery · April 18, 2024
Pros: Saves time planning each day out when your schedule changes day to day and sometimes hour to hour.
Cons: would like to select the beginning and ending address faster
Chris H. · Sales · Construction · April 18, 2024
Pros: It works well for the most part, the features of photos, notes and time logging stops is wonderful.
Cons: Sometimes it randomly changes routes and it’s not efficient at all and makes no sense why there was a change when no stops have changed. It also doesn’t always show the address properly and takes us to an entirely wrong area.
Monica G. · Owner · Transportation/Trucking/Railroad · April 17, 2024
Love it. It does 90% of what I need to do daily.
Pros: I love the ease of use and it doesn't slow down my day.
Cons: I wish it had better note-taking abilities at each stop. Reporting could be a touch more detailed.
James W. · Director of Sales · Food & Beverages · April 17, 2024
Pros: I love the ease of use, the ability to capture signatures and photos of deliveries.
Cons: My biggest beef with the app is not being able to resort stops when a new stop is added after the route has been saved.
Chris B. · Delivery and Production Support · Food Production · April 17, 2024
Very pleased using Route Planner. Works great for my application.
Pros: Very easy to use program. Put in all addresses and optimize and the route is set. Hit the start route and follow the directions.
Cons: Wish there was a way to put a name with the addresses. If there is I haven’t found it but also haven’t looked.
Gordon A. · Delivery · Farming · April 17, 2024
Pros: I like being able to import my stops and it almost always finds the addresses I need
Cons: It asks me to rate the app about 6 times a day even tho I’ve rated it already
Randa C. · Loss control surveyor · Photography · April 17, 2024
Pros: I love that you’re able to upload a CSV file or a spreadsheet if you have multiple stops
Cons: Wish the app was just a little more user-friendly when it came to logging your stops
Clayton M. · Owner · Real Estate · April 17, 2024
Pros: Easy to use and put in addresses on the road.
Cons: Once I get passed an address. I can't go back in the same route and go back to that address without duplicating the route.
Chad B. · Owner · Insurance · April 17, 2024
Pros: Best routing app in the market I will recommended
Gabriel C. · Lawn cut · Wholesale · April 17, 2024
Pros: It helps make my job easier. It routes everything appropriately.
Cons: Not much I don’t like about the app. Maybe that the map isn’t updated for new neighborhoods
Darrielle J. · Driver · Logistics and Supply Chain · April 17, 2024
Pros: What I like the most about Upper is how easy it is for me to use. It has been of a lot of help to me and when teaching the drivers how to use it, it is easy for them to understand.
Cons: There are some features that need some improvement. For example: when the information of a client is saved, the phone number always has to be updated because the number does not get saved in the right format.
Hector R. · Pharmacy Delivery · Transportation/Trucking/Railroad · April 4, 2024
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| 24 |
Shortlist |
| Fleet Management | 3 | 2 | - |