Rating
4.6
155 reviews
Starting price
$53
Per User
Categories
16
Founded
2012
Employees
120
Funding
12.0M
Series B
Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for trades and service businesses gives you all the tools you need to run a successful business. Built by a plumber, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 10 million jobs already created in Fergus, our visual workflow can help you manage all of your jobs on the go, whether it's 3 or 300.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
659
Organic visits / mo
802
SEMrush reports no paid spend for this domain, but Google confirms 100 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
100
as Fergus Software Ltd
Active now
66
last 14 days
Advertising since
Feb 2024
2+ yrs running
Last seen
today
still active
Running 23 ads on LinkedIn as Ferguson - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Trade & Home Services Job Management Software advertisers - the validated angles to copy. See the niche →
(155 reviews)
Good program with potential but only if very small business. Not designed for anyone with more than 5employees and a few jobs at a time, developers not interested in listening to what's needed on sites. Once signed up cant talk to management ever.
Pros: simple to use. works reasonably well for invoicing. easy to add employees . integration with xero and suppliers works treasonably well.
Cons: software programmers more concerned about template updates or calendrer than updates that make the system work better. No file management folders available inside jobs. Will be why we are looking into changing now to simpro as they have had this feature years. If speak to fergus get fobbed off with sometime or someone will call but they never do.
SHARON D. · Manager · Construction · May 26, 2025
Overall Fergus is a great platform for our business. There is plenty of great tools for us to track and understand what’s happening financially in our business. It’s more than just an invoicing and scheduling system which is great!
Pros: The chat bot is very effective and informative.
Cons: There are alit of features. Know how to use Fergus to its full capacity I think there could be a more simpler version for tradesman who may not be tech wise or prefer simpler tech.
Lyndsay D. · Accounts Administrator · Construction · June 14, 2024
| Category | Page | Rank | Placement |
|---|---|---|---|
| Security System Installer | 1 | 12 | - |
| HVAC Estimating | 1 | 15 |
Domain confidence 99%
Pros: How simple and easy it is to use and communicate to my workers.
Cons: Nil
Paul V. · Owner · Mechanical or Industrial Engineering · February 2, 2023
Easy Software to implement and use. And Simple!!
Pros: Amazing Scheduling, Map functions and Job tracking for field staff and Finance Division
Cons: The reporting functins for quoteing especially is lacking. We want to know how succesful our sales team is and this software needs to elevate to make it function in the CRM department.
Chris F. · MD · Construction · March 18, 2022
There are lots of benefits that outlay the cons. Have used Nimbus & Simpro in the past. Simpro I believe is one of the best systems however is rather expensive.
Pros: - Easy - Very visual - custom emails responses & templates - supplier invoice downloads (JA Russell) - field staff find easy to complete COC's and job cards - forms is easy to use for internal audits and tailgates
Cons: - WIP doesn't download very well would be great if PDF Option - unable to custom status's - unable to create credits for invoices have to void then recharge - quoting reporting would be great if we could filter to groups - hazards need to be mitigated by all staff however not all staff are scheduled on works?
Karen K. · Administration Manager · Electrical/Electronic Manufacturing · December 31, 2021
Pros: Very handy tracking jobs from the moment they enquire to sending the final invoice
Cons: Takes a little while to get the flow of using it but you get back what you put in
Michael S. · Director · Construction · November 29, 2021
This saves me a lot of time each day in the day to day employee management and job allocation
Pros: Quick and easy assigning of staff to jobs each day
Cons: I originally tried to do use it with MYOB, but that did not work well so had to shift to Zero at the same time as setting up Fergus
Alan C. · Owner / Directror · Construction · October 9, 2021
I’ve pretty much gone completely paperless - the calendar and task feature is my diary. The customer support is epic and I love using this software. It’s been a game changer for me.
Pros: How it keeps track of 99% of everything I need to run the day to day side of my business. I dunno how I managed with out it. Everything is attached to the job electronically and you can go back and look up what you need.
Cons: There’s no inventory to track the left over materials from a job to reassign them to another
Amy F. · Company Director/ Electrician · Electrical/Electronic Manufacturing · September 1, 2021
Ok.
Pros: Can do the basics that helps my business function.
Cons: Couldn’t work out how to set up favourites.
Brendon K. · Plumber and Gasfitter · Construction · August 17, 2021
Being able to track my profit/ loss on each job using the financial summary tab.
Pros: The pricing and Quoting feature is fantastic, with integrated supplier price books and search bars makes quoting a breeze. Also great to have pricing templates for larger common jobs in "favorites" section.
Cons: One Idea I thought would be great is a section to be able to write out plumbing reports for customers which could have photos etc added to them and would just generate out with the letterhead and customer info attached similar to the invoices would be great.
Sam V. · Director · Construction · August 14, 2021
Having information at my finger tips not only saved lots of time but also gave back control over my bussiness
Pros: fergus gave us the ability to instantly see progress of jobs whether parts have arrived or more info is required. much better than going through stacks of job sheets, what a time saver.
Cons: Needed to differentiate between a warranty job and a charge out.
Ian B. · Repair Agent · Electrical/Electronic Manufacturing · July 9, 2021
Pros: Fergus is great and easy to use. it allows a range of services that make running a business much more manageable. it also has clear instructions and helpful customer service who are always a lot of help.
Cons: There aren't particularly any issues that i have found
Mia L. · Accounts and Admin · Construction · June 20, 2021
My overall experience has been very positive.
Pros: Fergus makes the day to day running of my business easier and more efficient.
Cons: Overall there has not be any aspects of Fergus that I have had an issue with.
Gabriel F. · Director · Construction · April 26, 2021
Highly recommend it to someone like myself, a sole trader. Very easy to use and great back up service.
Pros: Right from the get go I was able to navigate my way through Fergus and began invoicing without the need to look up help. Even though a member from Fergus personally rung me and went over everything with me to ensure I was doing it correctly.
Cons: I sorry, but I am really struggling to find one.
Johno J. · Director · Electrical/Electronic Manufacturing · March 16, 2021
Easy to keep track of jobs and invoicing
Pros: Easy to set up and teach to new employees
Cons: Not a big fan of the mobile (IOS) app.
Stuart W. · Owner · Construction · February 10, 2021
Operational efficiency and purchase accuracy has increased exponentially. We purchased the product at the perfect time as we have been growing and evolving with Fergus. We could not be happier.
Pros: - User interface is very easy for the staff to use, mobile app is very usable to for the field staff. It's really basic but does exactly what we need.
Cons: We are a facilities maintenance plumbing - so an asset management portion of the software would be good as well as the Re occuring function would be very practical for us.
Duncan L. · General Manager · Construction · November 8, 2020
Pros: Easy too use flows well cheap links with xero
Cons: Support can sometimes be a little late in replying
Jason B. · Director · Construction · October 20, 2020
Great!
Pros: Zero & ideal integration and online accessibility.
Cons: Unable to add PO to an invoice after it has been approved.
Dan M. · Director · Electrical/Electronic Manufacturing · July 20, 2020
Incredible time-saver with quotes, forms, invoicing and integrations.
Pros: Keeps all my customer, job and employee information together.
Cons: Serious glitches with emails to clients.
Allison H. · Director · Electrical/Electronic Manufacturing · July 7, 2020
There are many benefits Fergus has provided our business. Time management and job efficiency has been the most important for us.
Pros: Fergus is a great system we are using to help with job scheduling and management of our workers and also great with invoicing jobs once completed, as it links with our xero account as well. Its also provides us with good analytical data on jobs, so we can see our margins and net profit we are making. Very happy with the service provided.
Cons: Set up was interesting and we got some advice from a local virtual assistant company to help with it. It would be great if Fergus had a local contractor to help with this in our area.
Conrad S. · Director · Electrical/Electronic Manufacturing · June 28, 2020
Really easy to use . Easy access to help if required.
Pros: Ease of use. I am not technologically minded. Quick. Easy to access .
Cons: Can’t add interest to overdue invoices .
Orla R. · Veterinarian · Veterinary · June 13, 2020
Pros: Easy to use. Great for keeping track of jobs. Easy to invoice.
Cons: Would like to have more of a stock management section to the software.
Caleb R. · Electrician · Construction · May 30, 2020
I'm really positive about Fergus, I only upgraded to Pro again last month but I am trying to fully utilise its potential. Once you load up prices, favourites, forms etc it really is a wonderful addition to a tradesman's arsenal.
Pros: Desktop and mobile sites are easy to use. Integration with suppliers and accounting software is key. Scheduling is simple and easy. Just starting out with forms but that seems like a really good option. Invoicing is easy. Customer support are always knowledgeable and get the answers needed
Cons: Sorry guys 2 things I know you have integrated with google calanders but I think just a calander similar to google calanders would have been suffice. I would really like to be able to look at a month display (like a widget on android) and see the upcoming work. When customers ask me when we can come back or when are we available, often I am in the field when I get asked this and being able to draw up a quick calander display would really help me. 2nd thing No inventory list of stock. Ideally I would like to have an accurate list of what is in staff members vehicles and what our holding stock is, just makes it easier when ordering or servicing breakdowns.
Christian P. · Owner/Admiral/Cleaner/Electrician · Construction · April 29, 2020
I use Fergus daily for multiple clients, so I'm quite comfortable with how it works and am now training people in Fergus.
Pros: I love the Dashboard view. Once you've done some training, it's really simple to use and you can't really make an unfix-able error in Fergus.
Cons: The response time from the support team is much slower than a few years ago. I guess that's progress as they're a much bigger company now. However, the personal support and reaction time was fantastic a few years ago.
Anna W. · Team Leader · Executive Office · February 18, 2020
I'm able to organize a schedule accurately and in real-time, it's efficient on our day to day business.
Pros: easy to use and easy to understand the features, it helps me to organize each schedule efficiently.
Cons: I have a limited function to use under my log in
Cristalyn C. · Scheduler/Appointment Setter · Construction · February 3, 2020
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| Plumbing Estimating | 1 | 15 | Shortlist |
| Handyman | 1 | 19 | - |
| Landscape | 1 | 20 | - |
| Electrical Estimating | 1 | 21 | - |
| Electrical Contractor | 2 | 4 | - |
| Roofing | 2 | 7 | - |
| Job Costing | 2 | 9 | - |
| Construction Scheduling | 2 | 14 | - |
| Plumbing | 2 | 14 | - |
| Quoting | 2 | 14 | - |
| HVAC | 2 | 15 | - |
| Service Dispatch | 2 | 20 | - |
| Field Service Management | 2 | 41 | - |
| Scheduling | 4 | 1 | - |