Fergus

Pros: Amazing Scheduling, Map functions and Job tracking for field staff and Finance Division

Cons: The reporting functins for quoteing especially is lacking. We want to know how succesful our sales team is and this software needs to elevate to make it function in the CRM department.

Pros: - Easy - Very visual - custom emails responses & templates - supplier invoice downloads (JA Russell) - field staff find easy to complete COC's and job cards - forms is easy to use for internal audits and tailgates

Cons: - WIP doesn't download very well would be great if PDF Option - unable to custom status's - unable to create credits for invoices have to void then recharge - quoting reporting would be great if we could filter to groups - hazards need to be mitigated by all staff however not all staff are scheduled on works?

Pros: Very handy tracking jobs from the moment they enquire to sending the final invoice

Cons: Takes a little while to get the flow of using it but you get back what you put in

Pros: Quick and easy assigning of staff to jobs each day

Cons: I originally tried to do use it with MYOB, but that did not work well so had to shift to Zero at the same time as setting up Fergus

Pros: How it keeps track of 99% of everything I need to run the day to day side of my business. I dunno how I managed with out it. Everything is attached to the job electronically and you can go back and look up what you need.

Cons: There’s no inventory to track the left over materials from a job to reassign them to another

Pros: Can do the basics that helps my business function.

Cons: Couldn’t work out how to set up favourites.

Pros: The pricing and Quoting feature is fantastic, with integrated supplier price books and search bars makes quoting a breeze. Also great to have pricing templates for larger common jobs in "favorites" section.

Cons: One Idea I thought would be great is a section to be able to write out plumbing reports for customers which could have photos etc added to them and would just generate out with the letterhead and customer info attached similar to the invoices would be great.

Pros: fergus gave us the ability to instantly see progress of jobs whether parts have arrived or more info is required. much better than going through stacks of job sheets, what a time saver.

Cons: Needed to differentiate between a warranty job and a charge out.

Pros: Fergus is great and easy to use. it allows a range of services that make running a business much more manageable. it also has clear instructions and helpful customer service who are always a lot of help.

Cons: There aren't particularly any issues that i have found

Pros: Fergus makes the day to day running of my business easier and more efficient.

Cons: Overall there has not be any aspects of Fergus that I have had an issue with.

Pros: Right from the get go I was able to navigate my way through Fergus and began invoicing without the need to look up help. Even though a member from Fergus personally rung me and went over everything with me to ensure I was doing it correctly.

Cons: I sorry, but I am really struggling to find one.

Pros: Easy to set up and teach to new employees

Cons: Not a big fan of the mobile (IOS) app.

Pros: - User interface is very easy for the staff to use, mobile app is very usable to for the field staff. It's really basic but does exactly what we need.

Cons: We are a facilities maintenance plumbing - so an asset management portion of the software would be good as well as the Re occuring function would be very practical for us.

Pros: Easy too use flows well cheap links with xero

Cons: Support can sometimes be a little late in replying

Pros: Zero & ideal integration and online accessibility.

Cons: Unable to add PO to an invoice after it has been approved.

Pros: Keeps all my customer, job and employee information together.

Cons: Serious glitches with emails to clients.

Pros: Fergus is a great system we are using to help with job scheduling and management of our workers and also great with invoicing jobs once completed, as it links with our xero account as well. Its also provides us with good analytical data on jobs, so we can see our margins and net profit we are making. Very happy with the service provided.

Cons: Set up was interesting and we got some advice from a local virtual assistant company to help with it. It would be great if Fergus had a local contractor to help with this in our area.

Pros: Ease of use. I am not technologically minded. Quick. Easy to access .

Cons: Can’t add interest to overdue invoices .

Pros: Easy to use. Great for keeping track of jobs. Easy to invoice.

Cons: Would like to have more of a stock management section to the software.

Pros: Desktop and mobile sites are easy to use. Integration with suppliers and accounting software is key. Scheduling is simple and easy. Just starting out with forms but that seems like a really good option. Invoicing is easy. Customer support are always knowledgeable and get the answers needed

Cons: Sorry guys 2 things I know you have integrated with google calanders but I think just a calander similar to google calanders would have been suffice. I would really like to be able to look at a month display (like a widget on android) and see the upcoming work. When customers ask me when we can come back or when are we available, often I am in the field when I get asked this and being able to draw up a quick calander display would really help me. 2nd thing No inventory list of stock. Ideally I would like to have an accurate list of what is in staff members vehicles and what our holding stock is, just makes it easier when ordering or servicing breakdowns.

Pros: I love the Dashboard view. Once you've done some training, it's really simple to use and you can't really make an unfix-able error in Fergus.

Cons: The response time from the support team is much slower than a few years ago. I guess that's progress as they're a much bigger company now. However, the personal support and reaction time was fantastic a few years ago.

Pros: easy to use and easy to understand the features, it helps me to organize each schedule efficiently.

Cons: I have a limited function to use under my log in